TechSilver Reviews

Name: TechSilver
Rating: 4.80

4.8 Rating 1,201 Reviews

97 %

of reviewers recommend TechSilver

4.8

Based on 1,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About TechSilver:

We combine honest, friendly and expert service with technologies that make life easier, safer and more enjoyable.

Visit Website

Phone:

03300 10 14 18

Email:

hello@techsilver.co.uk

Location:

Sir Colin Campbell Building, Triumph Road, Nottingham
NG7 2TU

Write Your review

Tell us how TechSilver made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TechSilver 5 star review on 28th June 2022

177

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initial advice prior to buying the tracker was very clear and all questions answered. Gave me confidence that we could use the tracker. Setting up the tracker looked daunting but once I had watched the video which explained the process the rest seemed easy.”

Helpful Report

Hi, Thanks for leaving us such a glowing review! We're happy to hear that our friendly team offered excellent advice and service to you, and we'll be certain to pass your feedback along to them. We're also glad to hear that you found the setup video so helpful, as we've worked hard to make it easy to follow, and take the stress out of setting up your device. Rest assured, if you have any queries in the future, we're only a phone call away! Hope you have a great night.

“Purchased for 87yr old lady with dementia, so easy to use and no more pressing the incorrect buttons on her old tv/set top box remotes, No longer need two remotes. The large buttons are great as she also has macular degeneration. For me who had to set it up, excellent instructions and so simple to do, up and ready for use in minutes.”

Helpful Report

Hi Jane, Thanks for taking the time to leave us such a detailed and excellent review! We're so happy to hear that your remote is helping your loved one to use their TV more easily, and that it's taken some of the stress and confusion out of their life. If you ever have any more assistive technology needs in the future then don't hesitate to get in touch, as we're more than happy to help! Hope you have a nice evening.

“So far we are finding this very helpful. It works well and it gives us reassurance that the wearer is safe and ok. It makes life less stressful.”

Helpful Report

Hi, Thanks for taking the time to leave us a fantastic review. We're glad to hear that the device is giving you greater peace of mind, and helping you to care for your loved one more easily. Don't hesitate to get in touch in the future if you have any assistive technology needs, we're always happy to help :) Hope you have a lovely day.

“Order was put in late Sunday, arrived Tuesday morning, all very good,J”

Helpful Report

Hi, Thank you for the excellent review, we're glad to hear that your received your order so promptly! We work hard to provide fast & friendly service here at TechSilver, so thanks for sharing your experience with us. Hope you have a nice day.

“Arrived quickly and an excellent item.”

Helpful Report

Hi, Thanks for leaving us a great review! We're happy to hear that you got your parcel quickly, and that you're enjoying it so much. We're only a phone call away if you have any assistive technology needs in the future. Hope you have a brilliant day.

“I cannot fault the service and the prompt arrival of the item I ordered. Will certainly use TechSilver again when needed.”

Helpful Report

Hi, Thanks for your kind words, and for leaving us a great review! It's brilliant to hear that you had an excellent experience, and that your order arrived quickly. We put a lot of effort into our service, so it's great to hear that it's paying off! Hope you have a great night, and feel free to get in touch if you ever need our help in the future :)

“Wanted a case for my doro phone just what I wanted in black leather, sent very quickly good price not to sure the magnet would be strong enough to hold the phone ,I could be wrong, but would definitely use this company again we’ll done!”

Helpful Report

Hi Stephen, Thanks for the great review! We're glad to hear you like your new phone case, and we hope it's living up to your expectations. Regarding the magnetic back, it's designed this way to allow the phone to be removed easily from the case if needed, but let us know if you're having any problems and we'll be sure to pass your feedback on. Hope you have a lovely evening.

“Excellent service and excellent support at all times The two products I purchased from tech silver the key ring and the watch proved to be worth their weight in gold in locating my father whenever he went walk about Gerald Kelly Glasgow”

Helpful Report

Hi Gerald, Thanks for the fantastic review. We're glad to hear that you received excellent service and support, and we'll be sure to pass your comments along to the team! Hope you have a great evening, and don't hesitate to get in touch if you need help in the future :)

“Found the watched a real benefit Highly recommend”

TechSilver 5 star review on 3rd January 2020

Helpful Report

Hi Edward, Thank you for leaving a brilliant review for us! It's great to hear that you enjoyed using your watches, and that they offered you greater peace of mind in caring for your loved ones. Our biggest goal at TechSilver is to promote independent living for people's loved ones for as long as possible, and we're happy to know that your watches gave you the ability to offer this. Feel free to get in touch in the future if you ever need us, we're always happy to help :) Hope you have a great night!

“Bought this for my husband, Peter. I have already discovered how invaluable it is. The device, he opted for the pendant, is small, lightweight, unobtrusive. The aftercare service is terrific. I had a bit of trouble setting up the app etc. The help I received from the team was fantastic. Before purchasing the tracker my step-daughter and I did loads of research. I had already found techsilver. Eventually she agreed. I have faith in the team that if I require assistance they will be at hand. I do not leave fake reviews, rarely leave bad reviews unless necessary. If I could give Techsilver 100 out 100 I would do so.”

Helpful Report

Hi, Thank you for your kind and glowing review of our product and our service! We work hard every single day to provide excellent after-sales service to our valued customers, and we're only ever a phone call away if you need any help with your device, or any advice about our products. Additionally, we're happy to hear that it's made it easier in caring for your Husband, as we understand how difficult it can be to care for loved ones in need. Best wishes from the TechSilver team, and we hope you have a lovely night!

“The cover for my Doro 8035 is very good quality, the magnetic back is not as strong as I would have expected, the phone slides around in the cover whilst the charging cable is being fitted. I haven't tried the in-car charger yet, not expecting any problems.”

Helpful Report

Hi Paul, Thanks for taking the time to leave us such a fantastic review! We are, however, sorry to hear that you've had some issues with the magnetic back on the case. The case is designed this way to be easy to use and allow for quick detachment from the phone case if needed, but we'll be sure to pass on your feedback as we're always looking to improve. If you need any help or any advice on a product in the future, don't hesitate to get in touch! Hope you have a great night.

“Excellent quality perfectly packaged and next day delivery thank you”

Helpful Report

Hi Susie, Thank you for the brilliant review! We take pride in offering high quality products with fast delivery and friendly service, so we're glad to hear you've had a great experience with us. Feel free to get in touch if you ever need to, as we're more than happy to help with any queries you have in the future. Hope you have a lovely evening.

“EXCELLENT!!! We bought the 'Simple Music Player for Dementia' for our Grandma, who recently suffered a large stroke and currently in hospital, very bored. She's lost movement in her right side, so this is PERFECT for easy manoeuvre with her left, less dominant hand. We easily uploaded her favourite songs onto the music player and it put a huge smile on our Grandma's face. I'd like to THANK YOU SO MUCH for the super fast delivery, especially just before Christmas, it arrived just in time for her to open on Christmas day. We're happy to have seen our Grandma singing along to her favourite Judy Garland songs at such a sad time for our family. We are honestly SO grateful for this amazing product! THANK YOU!”

TechSilver 5 star review on 26th December 2019

Helpful Report

Hi Parkinson Family, Thank you for leaving us such an excellent, detailed and uplifting review. It's great to hear that your Grandma had a lovely Christmas thanks to our Simple Music Player raising her spirits, and that it gave you all a boost at a difficult time. We work really hard to offer excellent service and fast delivery, so it's good to hear that your parcel arrived in time for Christmas day, and that you found it easy to set up and use. We'll make sure to pass your comments along to the team, who we're sure will be delighted to hear all about your experience with TechSilver. Thank you for being a valued customer, and if you have any assistive technology needs in the future, don't hesitate to get in touch!

“What I like about Techsilver is their humanity, holding technology with a warm personal touch. Excellent service and products too!. Thanks, Sam Knight. South Wales.”

Helpful Report

Hi Sam & Jeanette, Thanks for leaving us such a kind and glowing review. We always appreciate hearing about how our products and our service have helped our customers out, so we're really glad to hear that you've had a great experience with us! If you have any more assistive technology needs in the future then please don't hesitate to get in touch. Hope you have a great night.

“I bought a "Monster 2" keyboard for my elderly parents, who suffer from decreasing eyesight and Parkinsons. It doesn't matter what I think: they think it is absolutely teriffic (and it enables them to do online shopping - et cetera - with ease).”

Helpful Report

Hi Steve, Thanks for taking the time to leave us such an excellent review. We're glad to hear the new keyboard is helping your parents to use their computer more easily, and that they're enjoying it so much! If you have any more assistive technology needs in the future, don't hesitate to get in touch. Hope you have a lovely evening.

“Due to a fall and hip replacement, I have not had the opportunity yet to use my new keyboard. I have been very pleased with my order though. The communication and delivery and packaging of your product. Thank you”

Helpful Report

Hi, Thanks for leaving us such a fantastic review. We're really glad to hear you've had a great experience with us, as we work very hard to offer fast & friendly service. We'll be sure to pass your feedback on to the team! Hope you have a great Christmas.

“excellent products super service, prompt delivery. Recommended”

Helpful Report

Hi Bryan, Thanks for the excellent review! We take pride in our fast & friendly service, so thanks for letting us know that you had a great experience. If you have any assistive technology needs in the future then don't hesitate to get in touch! Hope you have a great weekend.

“This is the first time I've purchased from TechSilver and am very impressed with their advice and communication. Item is for a gift for a partially sighted person and have every confidence if technical support were needed they are there to assist.”

Helpful Report

Hi Margaret, Thanks for taking the time to leave us such a brilliant review. We take pride in offering an excellent standard of customer service, and our friendly staff always work hard to give the best advice they can about our products. If you ever need a hand with an issue, or some advice about a new product, we're just a phone call or an email away. Hope you have a lovely Christmas!

“The product looks good. Hasn’t been tried yet as it is a Christmas present. Prompt service. No hassle. Thank you.”

Helpful Report

Hi, Thanks for taking the time to leave us such a great review. We work really hard to provide excellent customer service for each and every one of our valued customers, so it's great to hear that you enjoyed your experience with us! Hope you have a great Christmas.

“Your colleague Aaronwas very helpful and polite”

Helpful Report

Hi Janet, Thanks for your kind feedback, we'll make sure to pass on your compliments to Aaron. We're sure he'll be delighted to hear about your experience! Hope you have a lovely evening.

TechSilver is rated 4.8 based on 1,201 reviews