techbuyer Reviews

5.0 Rating 583 Reviews
100 %
of reviewers recommend techbuyer
5.0
Based on 583 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read techbuyer Reviews

About techbuyer:

Techbuyer helps businesses maximise their IT budgets by supplying cost-effective new and quality refurbished servers, storage and networking equipment from over 150 brands including HPE, Dell, IBM and Cisco. Not only do we sell a large range of enterprise IT hardware, we also buy used parts and turn them into high quality refurbished IT equipment.

From our seven world-class facilities in key locations including the UK, France, Germany, USA, Australia and New Zealand, we stock a huge global inventory of over 225,000 IT parts. We have stock locations across three continents and our 5-star rated sales team speaks seven languages, which has enabled us to ship our products to over 100 countries.

Visit Website

Phone:

01423 789120

Email:

support@techbuyer.com

Location:

Unit C1, Crimple Court, Hornbeam Square North
Harrogate
HG2 8PB

Write Your review

Tell us how techbuyer made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
The Surface Pro 5 I got from Techbuyer was of amazing quality and I love the function of it. Also there was an issue with the courier DPD service not delivering the goods on time, however this was not a fault of the seller. Steve at Techbuyer really helped with the customer service and resolved it in a timely manner. I will definitely be buying more equipment from them soon.
Helpful Report
Posted 1 year ago
I was so happy with Tech buyer's service today for calling me to let me know there's no Os on the laptop that I ordered for and offer to help me install it. It is so kind and an excellent customer service indeed.
Helpful Report
Posted 1 year ago
Lisa was very helpful. Thanks again
Helpful Report
Posted 1 year ago
An easy process with Lisa guiding me through each step providing excellent customer service. The delivery and condition of the laptop were faultless. Thank you Techbuyer!
Helpful Report
Posted 1 year ago
Fantastic customer service, including on line messenger who provided the details requested immediately. Product arrived as advised the next day , looks brand new, couldn't tell the difference. Would highly recommend this company.
Helpful Report
Posted 1 year ago
Customer service was very polite and helpful. Good advice to save money and prices are quite competitive.
Helpful Report
Posted 1 year ago
V. fast delivery. Switch in perfect condition looking as new..
Helpful Report
Posted 1 year ago
super speedy delivery and lovely product
Helpful Report
Posted 1 year ago
This was such a small order, just a pair of refurbished HDDs, but it was vital that they work in the right server. Even though I'd already submitted an order, Lisa at Techbuyer went round several exchanges of email and phone calls to make sure that I got what I **needed**, not what I ordered. It would have been so easy to shrug me off as a small, annoying customer, but Techbuyer went the extra 237.4 miles to make my order right. THANK YOU!!
Helpful Report
Posted 1 year ago
Great customer service. I ordered a hard drive for one of my home lab servers. The drive turned up in the time stated and perfectly packaged. However there was a fault with the drive. As this was my first order I got straight onto their support department who where great and offered me a replacement drive. The drive turned up within a couple days, perfectly packages and works without a fault. I will be more than happy to order from this company again.
Helpful Report
Posted 1 year ago
I'm mainly writing this review to get their attention, as I haven't yet bought anything due to the amount of times I've been scammed. It seems that these guys are legit though so go ahead and buy
Helpful Report
Posted 1 year ago
Super personal client service from Luciano - without shadow of a any doubt the best I have ever experienced in the last 20 years of internet shopping! Unsolicited personal contact after purchase to check RAM unit compatibility with my laptop. Identified issue, arranged immediate refund and proposed correct product. Helped immediately with delivery issue with carrier. Product arrived the next morning! Luciano even emailed to check that the installation result. I cannot recommend strongly enough. Thank you.
Helpful Report
Posted 2 years ago
Phoned in on 2 occasions now on a Friday evening to buy a number of ram sticks for an urgent render job, by mid-day Saturday I have the ram sticks in my hands. Amazing work! Special thanks to Luciano for dealing with it all and getting it done, owe you big time.
Helpful Report
Posted 2 years ago
Great products in stock at really good prices! Staff double checked compatibility and the items arrived over night and installed without a problem.
Helpful Report
Posted 2 years ago
Ordered my laptop via Amazon, as my old desktop was ancient and ohhhh so slow. I purchased a Leovo and it was delivered on time. Was preloaded with software and charged, so was ready to go as soon as I opened the box. I am very pleased and happy with my purchase. Love the special offer of extension of warranty. Included in the box was a note from Tecbuyer with all their contact details including email, WhatsApp and telephone number, which is great as in this day and age, sometimes it impossible to contact a company on the phone! Thank you for.
Helpful Report
Posted 2 years ago
Hi Carol, We are so thrilled that you enjoyed your experience with us! If you ever have any problems or need any more help just let us know and we will get you through to someone. Thanks Charlotte- Techbuyer
Posted 2 years ago
Hi, searched for a reputable company and fortunately landed on Techbuyer website... My first contact was with Madeline, and from the word go she was so friendly and really helpful in that she did go out of her way to find the parts i was looking for, offering suggestions etc.. Madeleine kept in constant contact with me throughout the ordering process.. I am really happy with the outcome too. Parts delivered tomos. Am sure everyone reading this review will agree that customer service is important. And as the first contact with Techbuyer Madeleine excelled at her role Looking forward to dealing with Techbuyer again.
Helpful Report
Posted 2 years ago
Hi Venuss, Thank you so much for the great feedback! I'll pass this along to Madeline and make sure she knows you enjoyed working with us. Let us know if you need anything! Thanks Charlotte- Techbuyer
Posted 2 years ago
Customer Service could not have been more helpful. As a novice, I needed help replacing a damaged hard drive. Joseph was professional, knowledgeable and friendly. The disk arrived next day. Excellent product and service, I would definitely recommend Tech Buyer based on my experience.
Helpful Report
Posted 2 years ago
Hi Rosalie! We're so glad to hear that you enjoyed your experience with us! I'll pass your feedback on to Joseph. Let us know if you need anything. Thanks Charlotte- Techbuyer
Posted 2 years ago
I would 100% recommend Techbuyer. Ali, in particular, was so helpful answering all my questions, fully and quickly via email. I have only just placed my order for FREE next-day delivery, if the delivery experience is as easy as ordering I don't see there being any issues.
Helpful Report
Posted 2 years ago
Hi Rebecca, We're so glad that your experience with us was easy and pleasant! We hope you enjoy your equipment and if you need anything else just get in touch with us. Sarah- Techbuyer
Posted 2 years ago
Allow me to keep this plain and simple. Hands down -best stock - very competitive pricing - extremely helpful and communicative staff - mind blowing fast order to delivery process!!
Helpful Report
Posted 2 years ago
Hi Nikos, Thanks so much for the great review! We are thrilled that you enjoyed your experience with us. If you need anything else or any support just let us know. Charlotte- Techbuyer
Posted 2 years ago
Very happy with the service from the first contact with consultant Luciano to shipping. Very responsive and knowledgeable.
Helpful Report
Posted 2 years ago
Hi there, We are thrilled to hear that you were happy with our service! I hope you enjoy your new kit. Charlotte- Techbuyer
Posted 2 years ago
techbuyer is rated 5.0 based on 583 reviews