K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 3,516 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 3,516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 13th September 2026

346

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After having a problem with 'mains hum' for a long time when using my record deck, I have been sold extension cable twice recently to sort out the problem but to no avail. After reading your information, I purchased a 3 mtr extension cable from yourselves along with a m-f adaptor. Problem solved at last. Many thanks for your great service. I now know where to go for hi-fi stuff. Thank you.”

Helpful Report

Posted 1 year ago

Hi John, Thank you so much for your kind words and for sharing your experience with us. We’re thrilled to hear that the extension cable and adaptor resolved the issue with the mains hum on your record deck. It’s great to know we could help you finally sort it out! We’re always here for your hi-fi needs, so don’t hesitate to reach out if you need anything in the future. Thanks again for choosing us, and we look forward to helping you again soon. Kind Regards K&B Audio

Posted 1 year ago

“Fast delivery, great service. Very happy with the product.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave such positive feedback! We’re delighted to hear you’re happy with the product and that you were pleased with the fast delivery and our service. If you need anything else, please don’t hesitate to get in touch. We look forward to serving you again in the future. Best Regards K&B Audio

Posted 1 year ago

“Excellent experience all round - suitable information available about the produce on the website, fast delivery, great product at a good price and customer service information available in a handy email.”

Helpful Report

Posted 1 year ago

Hi, Thanks so much for your lovely review! We’re so happy to hear that you had a great experience with us. We really appreciate your feedback and are glad we could make your shopping experience a positive one. If you ever need anything else, don’t hesitate to reach out! Kind Regards K&B Audio

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Great website, speedy delivery and no issues. Great product”

Helpful Report

Posted 1 year ago

“Exceptional service and products. Through the K&B 'chat line' the customer service team were very helpful and guided me to the products that matched my requirements. Styling and price very good with a choice of finishes....all in stock! K&B acted on my order immediately - even though it was the weekend. I couldn't believe it when my purchase arrived the following day.”

Helpful Report

Posted 1 year ago

Hi Michael, Thank you for your thoughtful review. We're glad to hear that you had a positive experience with our customer service team and were able to find the products that met your needs. It’s great to know the styling, price, and availability worked well for you, and that your order was processed so quickly. We really appreciate your feedback and look forward to assisting you again in the future. If you need anything else, feel free to get in touch. Kind Regards K&B Audio

Posted 1 year ago

“Website is easy to follow and the description of turntables helped me make my choice. Ordering process was easy and delivery was just 24 hours later. Seamless process.”

Helpful Report

Posted 1 year ago

“Couldnt get any better - ordered on a Saturday, receiving instant email confirmation & item was delivered first thing Monday morning. Competitively priced with a discount for new customers. Excellent service.”

Helpful Report

Posted 1 year ago

“Helpful & quick replies to questions I had before buying, and delivery was prompt. Not tries it out yet as it's a gift but it looks excellent quality.”

Helpful Report

Posted 1 year ago

“I got in touch with them through the website and received a very quick response. My query was answered well and my item was delivered the very next day. Super responsive service.”

Helpful Report

Posted 1 year ago

“Absolutely love this!!! What a great upgrade to my old setup. Super fast shipping and a very handy little online manual for how to set this all up. Defintely recommend! :D”

Helpful Report

Posted 1 year ago

“Wonderful self service and communication during shipment”

Helpful Report

Posted 1 year ago

“The chat facility really cemented my purchase. Being able to ask all the questions about this and that that I needed to (as a total novice) and not have to deal with pushy sales tactics was really refreshing. I think it was Jay that spoke to me, post purchase also staff available to answer set up questions (shout out to Jason). The human touch is great. Also delivered in lightning speed and packed well.”

Helpful Report

Posted 1 year ago

“Bought the edifier mr3, been an excellent purchase. I also made a mistake in my delivery address that K&B Audio swiftly corrected for me, so my delivery wasn't affected.”

Helpful Report

Posted 1 year ago

“I had an excellent experience with K&B Audio. I reached out for advice, and they provided me with several options to choose from. After making my selection, the turntable and speakers were dispatched the very next day. Everything arrived quickly and, most importantly, in perfect condition. Setting it all up was super easy, and it’s fantastic to hear my vinyl again—it sounds terrific! K&B guided me in the right direction, helping me find exactly what I wanted without being pushy. They were just incredibly helpful throughout.”

Helpful Report

Posted 1 year ago

“Easy to find what I wanted. Delivered quickly and a fair price. Thank you.”

Helpful Report

Posted 1 year ago

“Hi I was recommended your website by my son‘s friend was very impressed with your website and how easy it was to order and the delivery process was brilliant. I also spoke to one of your advisors and he advised me on which to buy which was brilliant customer service. Thank you so much.”

Helpful Report

Posted 1 year ago

“Bought an upgrade to my stylus and it definitely sounds a lot better now. Super fuss-free and a delivery was on time.”

Helpful Report

Posted 1 year ago

“Decided against the "usual" retailers and purchased from K&B Audio and was not dissapointed. Excellent service, regular updates and my item was delivered next day. Arrived perfectly packaged. Really pleased.”

Helpful Report

Posted 1 year ago

““Outstanding Service and Quality Products from K&B Audio” I recently purchased the Audio-Technica LP60X turntable and Edifier R1280DB speakers from K&B Audio for my son’s Christmas gift, and I couldn’t be happier with my experience. Although I won’t be able to fully test them until Christmas Day, I took a peek to make sure everything was in order—and it absolutely was! The delivery was lightning-fast, arriving the very next day, which was an unexpected and pleasant surprise. Everything was impeccably packaged, ensuring the items arrived in perfect condition. Both the turntable and speakers look sleek, feel robust, and exude quality—ideal for my son, who’s just starting his vinyl journey. What impressed me most was how easy K&B Audio made the entire process. Having a great bundle ready to purchase saved me the hassle of finding compatible speakers to complement the turntable. From the swift dispatch and delivery, everything was seamless from start to finish. The bundled turntable and speakers offer a fantastic mix of performance and price, and I’m confident my son will enjoy a reliable setup that treats his records with care. Overall, I’m thrilled with my purchase and the service I received. Based on this experience, I’d highly recommend K&B Audio to anyone looking for quality audio equipment and excellent customer care. Thank you, K&B Audio, for helping make Christmas extra special this year!”

Helpful Report

Posted 1 year ago

Hi Kevin, Thank you so much for your kind and thoughtful review! We're absolutely delighted to hear that you're pleased with both the Audio-Technica LP60X turntable and the Edifier R1280DB speakers, as well as with the service we provided. It’s wonderful to know that everything arrived promptly and in perfect condition, and that the bundled setup was a great choice for your son’s new vinyl journey. We strive to make the process as seamless as possible, and your feedback is truly appreciated. We’re confident that your son will enjoy his new audio setup, and we're so happy we could help make his Christmas extra special. Should you need any further assistance or recommendations in the future, don’t hesitate to reach out. Thank you again for choosing K&B Audio. We look forward to serving you again soon!

Posted 1 year ago

K&B Audio is rated 4.9 based on 3,516 reviews