K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.94

4.9 Rating 2,845 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 2,845 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 10th August 2025

302

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not good so far. The turntable isn't working and the arm seems incredibly delicate. Needle slipping and the records aren't playing properly.”

Helpful Report

Posted 2 years ago

Hi Richard, sorry to see that you're having issues. The stylus appears to have been damaged based on your video, these are a delicate part and can be damaged easily. We've sent out a replacement as a gesture of goodwill which will hopefully get you back up and running. Regards, Craig.

Posted 2 years ago

“First time I've used K&B and I've been very impressed. I bought a turntable and have dusted off my old vinyl! I emailed with a technical question regarding wiring it through my Amp(actually comes with necessary cable)and they got back to me within a few hours. Turntable itself does the job perfectly and connected to my Cambridge audio Amp sounds great.”

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Posted 2 years ago

Glad you are happy with your system Lawrence, thanks for ordering from us! Regards, Craig.

Posted 2 years ago

“Excellent product delivered quickly. Thoroughly recommended.”

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Posted 2 years ago

Thanks for the review, glad you received it quickly! Regards, Craig.

Posted 2 years ago

“Excellent products - very pleased with all aspects of purchases”

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Posted 2 years ago

Thanks for your review and order Robert. Much appreciated. Regards, Craig.

Posted 2 years ago

“Great price and excellent quality. Service and delivery was brilliant.”

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Posted 2 years ago

Thanks Robert, glad you received it quickly and are happy with it. Regards, Craig.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Very fast deliver and record player hood quality for the price”

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Posted 2 years ago

“We purchased a Edifier R1280T & Audio Technica LP60X Turntable & Speaker and we are over the moon great sound and K&B Audio in Gosport we’re very helpful especially Craig Walker would definitely recommend them to anyone!”

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Posted 2 years ago

Thanks for your order and review Anita, it's much appreciated. Enjoy your new record player system. Regards, Craig.

Posted 2 years ago

“Excellent service and advice plus a very efficient and fast delivery. Cannot fault them. However, product has not been set up and tested yet.”

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Posted 2 years ago

Thanks for your order and review Graham, enjoy setting it up and any issues please get in touch. Regards, Craig.

Posted 2 years ago

“Great service, very fast response and all products arrived well-packaged”

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Posted 2 years ago

“I particularly liked the way K&B got back to me very quickly over a technical question. Product, price and customer service spot on.”

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Posted 2 years ago

Thanks Lawrence, much appreciated. Regards, Craig.

Posted 2 years ago

“Fast delivery, very nice speakers.”

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Posted 2 years ago

“Brilliant turntable/speakers at great price. Very fast delivery and kept well informed. Thanks very much.”

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Posted 2 years ago

“Very pleased with products and every aspect of ordering and delivery”

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Posted 2 years ago

“Excellent easy to use website, great service and good delivery despatch. I can't comment on the product, it's for Christmas, so not set up yet.”

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Posted 2 years ago

“Few product problems to no real fault of K&B. Really good customer service as they did everything and responded quickly to correct all issues.”

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Posted 2 years ago

“Excellent service, delivered safely and promptly. A great pair of Bluetooth speakers.”

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Posted 2 years ago

“excellent!”

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Posted 2 years ago

“Excellent quick service, would definitely use again.”

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Posted 2 years ago

“Quick turnaround on a turntable and speaker package that appears to be a good quality deal. A measure of a company is its service if there is a problem … had an issue with the delivery company (a third party), and K&B were quick to respond by offering solutions. My first reintroduction to vinyl and I’m sure I’ll be back for more.”

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Posted 2 years ago

K&B Audio is rated 4.9 based on 2,845 reviews