K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 3,297 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 3,297 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 19th April 2026

341

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Probably the best customer service I have ever experienced and the items themselves were of excellent quality.”

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Posted 8 years ago

“After searching the internet for the cheapest Lithe Bluetooth Ceiling speakers for my Amazon Echo, I found this place was the cheapest out there. I have never used them before, but the service was first class. Communication all the way, and prompt well packaged delivery. I would certainly use again and highly recommend. Incidentally, the speakers are awesome!”

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Posted 8 years ago

“Promo service and offer to ensure that the equipment could be ready to accept future technology.”

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Posted 8 years ago

“An extremely helpful company to deal with, who bent over backwards to sort a few problems out.”

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Posted 8 years ago

“I haven't bought anything yet but am leaving a review to describe the outstanding customer service and technical help I have received so far from Craig at the Kitchen and Bathroom Radio Shop. I feel I must review as the level of service is profound (and I haven't even bought anything yet). I am planning several refurbishments and one of the tasks is to install a new bathroom. I had the design drawn up by a leading retailer, had the survey done, got the quotes and then thought how nice it would to add a TV and speakers. I searched around and found a make and model that seemed to be OK, if a bit on the cheap side. I won't mention any names but it was NOT from the Kitchen and Bathroom Radio Shop. I sent a few emails back and forth asking various questions and got highly unsatisfactory answers after highly unsatisfactory delays. Something didn't feel right so I shopped around some more and found the Kitchen and Bathroom Radio Shop. I sent some questions and was answered very, very quickly by Craig. I told me that the TV I was going to buy wasn't even a TV; it was a monitor and didn't even have Freeview! That was news to me as the TV was described as a Smart TV on the other site. Craig then, in passing, also pointed out several flaws in my bathroom design. Costly mistakes that the retailer, surveyor and myself had all missed! One example was that the bath screen would make it impossible to reach the bath taps or plugs! Over the next few days, Craig answered all my technical questions (and I had a lot) with patience and technical expertise. His advice resulted in several design changes and the overall plan now is much better than it was. It turns out that wiring up a bathroom TV with Freeview access and two HDMI dongles (Firestick and Roku) is actually a bit tricky as you have to get the cabling right. I wasn't at all convinced my installer would know exactly what to do. Craig and I came to an arrangement where he would create a wiring design for me to give my installer. I offered to pay (because at this point after all the emails it seemed only fair). We agreed a very small fee which he said he would knock off the cost of the TV when I bought it. I was more than happy to take this up as it wasn't going to cost me anything overall and I would be able to ensure my installer had the technical detail he needed. Craig also offered to provide technical support over the phone to the installer when the time came. There is a very, very big difference between the service I have received from Kitchen and Bathroom Radio Shop and that I received from the other site. Craig knows his stuff and is keen to help ensure that final result will work to the customers delight. I will post another review about the product once I've purchased and installed but for now I feel it is only right that I give credit where credit is due for the great service I have received so far.”

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Posted 8 years ago

“Craig provided excellent information on the product I wanted to purchase and delivery was next day. Also got discount of £10. I have purchased the 6.5" - E100 bathroom system - it rocks !! . Thanks”

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Posted 9 years ago

Thank You! Enjoy your new Systemline E100 :)

Posted 9 years ago

“Great service and very quick delivery. Very pleased with item. Top quality Thank.”

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Posted 9 years ago

Thank you! Enjoy your bluetooth ceiling speaker system!

Posted 9 years ago

“Fast delivery”

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Posted 9 years ago

No problem! Enjoy your Lithe Audio speaker!

Posted 9 years ago

“great communication , great price , quick delivery”

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Posted 9 years ago

Thank you, enjoy your KB Sound Plus ceiling radio!

Posted 9 years ago

“Excellent service, any questions I had were answered promptly and E50 Systemline delivered in a couple of days of ordering. Have recommended to others.”

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Posted 9 years ago

Thank You Greg! Enjoy your Systemline E50 speaker system!

Posted 9 years ago

“Quick delivery & great product, kept you informed all the way.. Thankyou...”

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Posted 9 years ago

Thanks Guy! Enjoy your Lithe Audio Bluetooth Ceiling Speakers!

Posted 9 years ago

“Not much to say. items delivered promptly and correct, would definately use this firm again.”

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Posted 9 years ago

“1st class service and technical support. Quick next day delivery. Would definitely buy for them again.”

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Posted 9 years ago

“Amazing sound and easy to install”

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Posted 9 years ago

“I needed a Sonos speaker for my bathroom urgently. Craig was excellent, he guided me on what to buy and even shipped things separately to help me get pieces in time for my building project. Nice guys, awesome service.”

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Posted 9 years ago

“I bought the bluetooth speaker set with amplifier for my bathroom . Very impressed with the build quality of the product and sound is pretty good too. Order arrived quick with no issues whatsoever . I would recommend , no probs !”

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Posted 9 years ago

“Lovely piece of kit”

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Posted 9 years ago

“Really quick response to my technical questions and then received the LIthe Ceiling Speaker by noon the next working day! Also £10 discount!”

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Posted 9 years ago

“Very happy with product, quickly despatched l would certainly use again”

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Posted 9 years ago

“Excellent company - great products :-)”

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Posted 9 years ago

K&B Audio is rated 4.9 based on 3,297 reviews