K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 3,522 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 3,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 13th September 2026

346

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product ☑️ Price ✔️ Quality ☑️ Delivery speed ✔️ Thank you ☑️✔️”

Helpful Report

Posted 3 years ago

“Really easy to navigate the website to find what I was looking for. Very helpful videos demonstrating the products. Delivery and communication is excellent. Overall a good company. We have ordered 3 times. So very happy with their service.”

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Posted 3 years ago

“Excellent service, bought my second set of Bluetooth shelf speakers last week. I actually had a problem with the plug but Hannah at customer services relied to my email immediately and I received a replacement next day DPD. Very happy”

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Posted 3 years ago

“Awesome service. Quick response to online questions. Goods arrived as promised. I can now turn the radio on and off again. 👍👍👍”

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Posted 3 years ago

“Items were delivered on time and well packaged, really happy with the service!”

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Posted 3 years ago

“I ordered the Teac TN-180BT and Edifier Speaker bundle on Tuesday 4th April and was surprised (and delighted) to receive delivery of it the very next day. It has more than met my expectations. It was easy to set up and I am very pleased with the sound quality for such a reasonable price. It looks good as well. Overall I am very pleased with the product and the customer service.”

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Posted 3 years ago

“Good stuff when it arrives. the last order before was lost by DPD and i was told by Craig if it happens again they would not refund it. not my problem. if i have not recieved it i wont pay for it. end of JOHN MANNION”

Helpful Report

Posted 3 years ago

Hi John, thanks for your orders. Just to clarify, the order wasn't lost it was taken to a local collection shop because you weren't available to take the delivery at home, you were unwilling to collect it so the parcel was then lost in the system and we refunded you in full despite not being able to recover our costs for the product even though it had been delivered. You then requested to buy the item again from us, I said that if it was taken to a collection shop again then it would need to be collected and not simply refunded. We helped you out by changing delivery service to Parcel Force and the parcel was successfully delivered. Thanks again for buying from us and enjoy your new subwoofer. Kind regards, Craig.

Posted 3 years ago

“Fantastic service, items delivered a day earlier than suggested. Can’t fault them”

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Posted 3 years ago

“The delivery was very quick and everything arrived in perfect condition. The products work as they should do. Overall I’m very pleased with my experience”

K&B Audio 5 star review on 9th April 2023

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Posted 3 years ago

“Placed an order late on a Friday evening & chose next working day delivery, was told delivery would be the Tuesday, however my item arrived on the Sunday morning. Excellent customer service. Very happy.”

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Posted 3 years ago

“Great shopping experience with K&B Audio. Had lots of questions to ask and the friendly staff were very knowledgeable. Would definatley recommend.”

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Posted 3 years ago

“Excellent product, service and delivery. The bundle we purchased was exactly as described and easy to set up. Really pleased and would definitely recommend.”

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Posted 3 years ago

“Sent in my room dimensions with my audio requirements to the free online design service, received a friendly and quick response giving me excellent guidance. Also upon ordering there was an issue regarding speaker cable, within minutes of placing the order I received a call and it was rectified and the product shipped. Fantastic company! I will definitely be using them again.”

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Posted 3 years ago

“Website is easy to navigate, with tonnes of help and advice available. The turntable I bought was very reasonably priced, with detailed I formation about it available, and delivered very quickly by secure courier. It arrived in perfect condition, and plays like a dream. Couldn’t be happier, 5 stars!”

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Posted 3 years ago

“The product arrived in the specified time and works and looks great. Easy to set up and had it playing in minutes. GREAT.”

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Posted 3 years ago

“Awesome service with quality turntable and speakers which were very easy to set up”

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Posted 3 years ago

“I spoke with Hannah who was very helpful. I told her roughly what I needed and she came up with a great system for me. The record player works great. It was delivered within 3 days. Will definitely use K&B Audio again.”

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Posted 3 years ago

“Can't be faulted - the equipment (turntable + speakers) was excellent value, delivery extremely speedy (next day in fact) and the support via the tech team also first rate. Would definitely recommend”

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Posted 3 years ago

“Second time I’ve ordered from K&B and again the service was spot on. Ordered items on a Thursday afternoon, they were with me Friday morning. Great comms from them regarding status of order and delivery etc. Great company, would use them again without hesitation .”

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Posted 3 years ago

“Amazing Service! I ordered a Audio-Technica AT-LP3XBT Automatic Belt-Drive Turntable with Bluetooth and it arrived the next day, even though I had submitted it pretty late in the day. When I set the turntable up, I had an issue with the cartridge, but Craig from K&B was right on the Case! In actual fact, it was my own fault, by not adjusting the counterweight correctly. Once that had been solved, it played beautifully! Would recommend this company to anyone!”

K&B Audio 5 star review on 20th March 2023

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Posted 3 years ago

K&B Audio is rated 4.9 based on 3,522 reviews