K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 3,522 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 3,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 13th September 2026

346

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went perfectly. Turntable is amazing.”

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Posted 3 years ago

“Speaker arrived damaged/ faulty I was then told it would need to be sent back then sent to lithe audio themselves before a new one was sent out even though I provided clear photos of the damaged speaker only an hour after they were delivered. Will not be using again”

Helpful Report

Posted 3 years ago

Hi James, sorry to see that the speaker you received had a manufacturer defect/damage, it's very uncommon with this product so I can only apologise. We had initially arranged for Lithe Audio to collect the next working day from when you sent us the pictures, then a replacement would be sent out the day after so it would have been resolved within 2 working days. We then agreed to send an advance replacement out, which has already been sorted before this review, so my apologies that you weren't happy with the resolution given. Whilst I feel we acted on the issue quickly, I am updating and improving our procedures and we will be sending advance replacements with collections on any future orders where goods arrive damaged then dealing with the manufacturer afterwards. Regards, Craig.

Posted 3 years ago

“Bought outdoor speakers, Bluetooth amp and outdoor speaker cable Website easy to use Good technical support on each page Delivery prompt Main issue is remit that came with amp is faulty - constant flashing red light - need to return for a swap so I guess I’ll see how good their customer services are too”

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Posted 3 years ago

“I am an electrician - so I purchased these speakers for my own home - easy to install and the sound is truly unbelievable. You can either wire into the lighting circuit,or indeed plug straight into a 13amp outlet. The only downside is the app, this needs addressed- as the new app is not compatible with my new android. Seriously awsome equipment & I will be offering these to my customers going forward. Regards. Rory Brightwire Electrical Solutions”

K&B Audio 5 star review on 11th June 2023

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Posted 3 years ago

“First purchase of vinyl turntable, didn't really know what to expect! Turns out the website gave me all the info I needed for my purchase, and the reviews where really helpful. From order to delivery was super quick. Brilliant.”

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Posted 3 years ago

“The website was easy to use and place the order. The single stereo speaker looks neat and has great sound, although it is a heavier than expected but I guess that is due to the quality of the manufacturing. Perfect for our small kitchen that is being refitted.”

K&B Audio 4 star review on 9th June 2023

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Posted 3 years ago

“Very quick service and helpful customer support line.. any problems you can talk to a proper human being and talk you through things .. would recommend most definitely”

K&B Audio 5 star review on 5th June 2023

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Posted 3 years ago

“Bought retro record player for my niece. Delivered the following day! Unbelievably fast. Good website easy to navigate. Highly recommend. .”

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Posted 3 years ago

“Overall ordering was simple. Information on the portal was clear. After receiving the speakers, had some issue with the installation instructions. Quickly got on the chat and very quickly resolved. So overall very happy. Cant wait to get it installed and enjoy the speakers.”

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Posted 3 years ago

“Excellent service Thank you”

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Posted 3 years ago

“Definitely marvellss service and delivery on time awesome.thank you do much”

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Posted 3 years ago

“Purchased an Aiwa amp from K&B, great value for money and service. Arrived within a few days. Tech support was really helpful with prompt response, thx to Craig for sorting out my wiring issues.”

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Posted 3 years ago

“I was after garden speakers but had no idea what i really needed. Called K&B and the advisor couldnt have been more helpful and knowledgeable. Ordered the wrong speakers initially but another quick call and my order was ammended with zero dramas. Recieved two days later and couldnt be happier. Would highly recommend a call into K&B for your audio needs.”

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Posted 3 years ago

“So far so good. Bought a couple of Lithe Ceiling Speakers for our Clinic in Woodley, Reading. Having them fitted tomorrow. But experience was excellent! wanted them quick - they were delivered next day without fuss. the how to guides are also very handy. So will update once in - as have not hear them yet or used them but have heard really good things about the Lithe Speakers (mainly the Alexa compatibility)!”

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Posted 3 years ago

“Having converted my loft to a music room I was looking for a 'starter' deck and speaker set. Chose a mid-range package and I'm very happy to say the quality and sound is, quite simply, superb! Less than 300 quid and now the kids get to enjoy the vinyl experience too!”

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Posted 3 years ago

“All speedy dispatched, received in good form and products good too.”

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Posted 3 years ago

“Fantastic sound quality with deep bass. Would definitely recommend!!!”

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Posted 3 years ago

“Great customer service and super fast dispatch! Great company will deffo use again to shop! Advice is great and will 100% recommend k&B”

K&B Audio 5 star review on 27th May 2023

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Posted 3 years ago

“Great product... incredibly fast delivery! I ordered the wrong speakers to begin with and this was rectified really quickly. Would not hesitate to shop from K&B again. Stumbled across them just by Googling a product I wanted, but they will definitely be my go-to place for audio from now on.”

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Posted 3 years ago

“So happy with my order from K&B. The turntable and speaker bundle are absolutely fantastic for the price and they arrived really quickly. Would highly recommend”

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Posted 3 years ago

K&B Audio is rated 4.9 based on 3,522 reviews