K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 3,271 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 3,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 19th April 2026

341

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was speedy and the items were well packed. I am pleased with the turntable and speakers. The Adapter for the turntable was awkward to find, a white box pushed into white polystyrene. A small point but we missed it for some time. The other small point is the fact that there are unused cables left after assembly making you wonder if you have done everything properly. That said we would use this supplier again.”

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Posted 4 years ago

“Order delivered very quickly yet too test out product but happy so far.”

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Posted 4 years ago

“Great service, excellent delivery, would use again.”

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Posted 4 years ago

“Wow, what amazing customer service! Ordering easy, up to date progress of your order, excellent packaging and delivery. Helpful emails after purchase. Not often a company makes you feel like a valued customer! Well done K & B Audio.”

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Posted 4 years ago

“Great service. Respond to emails quickly. Delivery was very fast and speakers were very well packaged. Will definitely recommend and use again!”

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Posted 4 years ago

“Quick and seemless delivery!!”

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Posted 4 years ago

“Best value record deck/speaker package online. Delivery was fast and both items were well packed. Happy customer.”

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Posted 4 years ago

“quick delivery, no problems”

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Posted 4 years ago

“1st class service. Couldn’t be happier”

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Posted 4 years ago

“Great fast service, delivered quickly, the unit I bought was overall great value and sounded good. Only niggle was that it said it worked with bluetooth which it doesn't.”

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Posted 4 years ago

“Amazing customer service, excellent producers, super fast delivery and support. Thank you so much!!”

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Posted 4 years ago

“Great service speedy delivery will definitely use again. Thank you.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great speakers came before delivery date. We have put them away for Christmas for my son thanks to all the team”

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Posted 4 years ago

“Excellent service. Fast delivery and good competitive prices.”

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Posted 4 years ago

“Brilliant service, called checked stock, ordered, received dispatch email within an hour and delivered very next day, will be ordering more equipment”

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Posted 4 years ago

“Easy to navigate, informative website and efficient, speedy delivery. Very satisfied.”

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Posted 4 years ago

“So K&B was recommended to me by a couple of people and so was already confident in purchasing. Not only was the price very competitive the online process was straightforward and when I had an issue with my delivery address not only was this rectified promptly I got a call confirming the next day. The speakers arrived well packaged and operate beautifully! Thanks again K&B”

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Posted 4 years ago

“Quick delivery and good communication. Really happy with the turntable and speakers I ordered. Website made it easy to pick something. Definitely recommend.”

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Posted 4 years ago

“I contacted customer service to ask them to contact Parcelforce so that they could redeliver my order as they had ignored my requests online. The customer service agent argued with me on email- very unprofessional; and basically blamed me for the situation. He then said that he had contacted Parcelforce who had agreed to redeliver the item. After 4 days of waiting and ended up having to drive to the other side of town to collect my order as the electrician was waiting to fit the item. I'm still waiting for my delivery charge to be reimbursed as requested.”

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Posted 4 years ago

Hi Evette, my apologies for the issues you've had with Parcel Force. They are normally reliable and don't cause us any issues. I can see that you placed the order on the 28th and Parcel Force attempted delivery on the 29th with no one at home so took it to a local post office instead of re-delivering it the next day so I apologise on their behalf. I have reviewed the email chain with our customer service agent and see that he requested Parcel Force to re-deliver to your home address, which unfortunately Parcel Force did not do leaving the only option to collect from your local post office. I will refund your delivery costs as a gesture of goodwill and once again apologise for your delivery experience. Kind regards, Craig.

Posted 4 years ago

K&B Audio is rated 4.9 based on 3,271 reviews