The Tastesmiths Reviews

Name: The Tastesmiths
Address: Unit 2, 12 John Street, Walsall, Walsall
Rating: 4.82

4.8 Rating 3,240 Reviews

96 %

of reviewers recommend The Tastesmiths

4.8

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

About The Tastesmiths:

The Tastesmiths are passionate about sourcing fresh ingredients to provide authentic tasting meals without compromising on quality and minimising waste.

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The Tastesmiths 5 star review on 5th February 2026

216

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received my order”

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Posted 8 months ago

“Very poor delivery experience, have written to complain but as yet, no response. Goods are unusable.”

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Posted 2 years ago

“Where is my order please?”

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Posted 3 years ago

Hi Jo, the tracking information shows that your order was delivered to your safe space the day after it was posted. Please contact us at hello@tastesmiths.com in future, where we can always help if anything goes wrong with your delivery.

Posted 3 years ago

“Really slow delivery. Claim they send out in 3 days, almost 2 weeks later…. Then Royal Mail didn’t bother to leave a card & the stuff was sat at the neighbours. When we finally got it, loads of the fresh stuff had gone mouldy. All in all. Really poor. Won’t order again”

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Posted 3 years ago

Hi Fiona, I'm sorry to hear about your experience. I can see that your order was sent out and delivered to your neighbour (as no-one was in at the time) and it was not picked up. This information was provided on the tracking information you were sent via email. We are can add specific delivery instructions if customers are happy to leave the order in a safe space, but there was none provided on this occasion. In future, I would recommend checking the tracking information, as this will let you know when a parcel has been delivered to a neighbour.

Posted 3 years ago

“A few years ago I used tastesmith and really enjoyed the curry’s. However trying them again recently I was disappointed. It took 2 weeks for the delivery and the curry itself was tasteless. Won’t be trying again”

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Posted 3 years ago

Thank you so much for your feedback, Mike! We really appreciate that you took the time to let us know about your experience. We're sorry that you were disappointed with your recent order; it's definitely not the kind of experience we want our customers to have. Our products have remained the same throughout the years so unsure why this time round you found it tasteless, please do let us know if you have any suggestions on improvements? We'd really like to fix up what happened and make sure these issues don't reoccur.

Posted 3 years ago

“Awfull customer services Will never buy again”

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Posted 3 years ago

Hi Paul, I'm sorry to hear about your feedback. On this occasion, you informed us that your delivery address was incorrect after your parcel had already been dispatched. Once our parcels are with our couriers, we are not able to divert them to a new address.

Posted 3 years ago

“So far my first order hasn’t arrived. I have a promise of a replacement… but let’s see”

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Posted 3 years ago

“I paid for next day delivery, however my items didn't arrive. Over £50 wasted”

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Posted 3 years ago

Hi Fran, sorry for your order not being delivered on time. We dispatched your order with Royal mail for next day delivery but unfortunately, due to Royal mail strikes there are significant delays in parcels being received and this is out of our control. Please contact us at hello@tastesmiths.com if we can help further.

Posted 3 years ago

“I am STILL waiting for my delivery! 6 days AFTER my curry night has passed, for which I had ordered the Tastesmiths!!! This is crazy! I don’t even want them now!”

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Posted 3 years ago

Hi Alison, sorry for your order not being delivered on time. Unfortunately, due to Royal mail strikes there are significant delays in parcels being received and this is out of our control. Please contact us at hello@tastesmiths.com if we can help further.

Posted 3 years ago

“first order superb. second order not received, overdue and no reply to my messages”

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Posted 4 years ago

Hi John, we replied to your email a number of times (hotmail), but received error messages to say that it was not delivered. Your order is with Royal Mail, waiting to be collected. Please check the tracking link that you received in your email. Please send us an email with a different email, or call us if you need more information. Thanks, Kru

Posted 4 years ago

“I did not receive my order. I messaged them a few times, but they don't seem to care. Please don't buy or you could loose all your money Be aware.”

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Posted 4 years ago

Hi John, the tracking information on your parcel showed that the item was delivered at the address provided. We answered your messages and asked if you could simply speak to your local postie to find out what happened to parcel, so that the same thing doesn't happen again when we resend your order. You have refused to do this, so we have not resent your order out again. Thanks, Becky

Posted 4 years ago

“Not received it yet I am currently in Spain and ordered it to be delivered here but it is very complicated now and I have to fill in a customs form and send my NiE confirmation and pay an extra €5.60 on top of the £11 extra for postage over here so not happy. When I enquired on the tastesmiths site it stated that they did send them overseas but not the full state of export taxes this should be made clear.”

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Posted 4 years ago

“Never arrived, awaiting response to email”

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Posted 4 years ago

“Order never arrived. Requested a refund. Heard nothing.”

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Posted 4 years ago

Hi Angela, what is your order number and email address please - I shall look into this for you.

Posted 4 years ago

“Quick delivery and no issues on what was received. Very disappointed in the meals. Ordered 6, have tried 4 and they are very bland. We have followed the instructions to the letter and really not enjoyed the meals. We found Gusto meals tasted better. Sorry.”

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Posted 5 years ago

Sorry to hear this feedback Keiron! Check out the page below... https://tastesmiths.com/satisfaction-guaranteed/

Posted 4 years ago

“Very very disappointed. Made two different ones so far, and I feel like the kits were a waste of money.”

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Posted 5 years ago

Sorry to hear this Grant! If you need any advice on your remaining kits please drop us a message on our socials - as I'm sure you've seen, this is not our usual feedback!

Posted 4 years ago

“Hello, I still received my order from you? Please advise. Thank you. P Hammond”

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Posted 5 years ago

Hi Penny, has this been resolved? Please pop us a message on social media or hello@tastesmiths.com if not!

Posted 4 years ago

“Royal Mail tried to deliver but no one was in, they took it back to main depot which is 7 miles away for me to collect, Royal.Mail are unbelievable cannot deliver the next day, I haven't travelled the 7 miles to pick up delivery so I can only base my experience on Royal Mail rather than Tastesmiths, I have emailed Tastesmiths customer service.”

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Posted 5 years ago

“I have had your kits previously and been well pleased on this occasion the result was disappointing, too many ingredients, too many instructions, we finished up with my wife reading them out an me trying to keep up at the stove, result, hardly edible !!”

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Posted 5 years ago

“I still haven't recieved mygoods .”

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Posted 5 years ago

The Tastesmiths is rated 4.8 based on 3,240 reviews