“Having joined this syndicated chain of--,nowdays, --TAKE ON MERCHANTS-- a couple of years ago while it was still possible to deal with someone on a face to face basis, I've bought quite a few salvage motors from the various of the sites and learned they all have their --for want of a better word, "Idiosynchrasies". And for the most part--same as most normal people , mentally adjusted ,and included /allowed for them --wherever aware--in my calculations when bidding --eg; --like you always have to allow an extra score whenever buying out of Bury St Edmunds because the lowlife penny-pinchers in the yard will have milked the tank of every drop- barring a thimble full- of juice --all in the interests of safety --of course--------So if you're like me you then know not to use the yard unless you want to take a can with you to ensure it'll start again when you get it home--
What is a new twist altogether however --certainly for me--is the extent of how the ---what was once called --"shill bidding"--whereby some little maggot sitting in an office, with a selection of moody accounts is --basically-- running the motors up to ensure that any" bargain ", to be bought, will achieve the governors minimum price without utilising the reserve price feature-- has increased with these-hence the amount of repeated listings+-that's something that has always been happening at online auctions since they started-- and of course a percentage of the "increased take" arrives in said maggot's hand --probably by a backhander, or "bonus" --Obviously though someone has got greedy somewhere, because last week I bought --according to the snotty nosed, attitude challenged, "didlo", I spoke too down in Southampton -- an absolute pile of excrement -previously seized by the council--with no keys--so needing transporting ,a hundred or so miles, in the middle of a pandemic -- almost identical to one --except a year earlier--I'm about to put into the breakers, which came in as a part ex , and has been like a landmark, driving me mad---ever since---- so I'm going to buy another one to block the road up with???? Yeah Right!!!!!----------------------------------
But it had to be me --according to both "personality challenged" down at Southampton --and the crone they've put in charge of the "Complaints blocking Proceedure "-the bunch of muppets at the call centre designed to "run interference"--or basically remove the problem of the bosses, at Synertiq ,ever having any form of complaint /responsibility, from or too, the punters, ever getting close to their "pearly shell-likes"-- which might in some way cause them to have to," knowingly ", accept responsibility for the urine extraction culture, that is creeping into a semi-merged group of rip off merchants, in which none is responsible to any other, but in which, any, feeble brained div, employed by any of them, can suspend accounts throughout the group.
The reason it could only be me who bid -according to Madam Von-Snotsworthy--at the complain blocking bureau--was the "uniqueness" of my account --and that if I didn't bid --then I must have breached the security element of it in some way ---except I didn't--- and nor did I bid, on what in effect was a pile of excrement --which was heavily "run up" by the aforementioned -"maggot"--so boil it down how they liked in self justification--their claim of "uniqueness" is an absolute load of absolute bullshite------cant be anything but----
Being, presented, by the bumpkin, I spoke too, with a choice of --essentially--"give us three and a half --plus our imposed whack--plus the transportation money ,because there are no keys with this particular breaker---, for a pile of Shhh --you know what--,that's just about acceptable to the local iron yard, or accept a suspension of your account --because we cannot be wrong -- ,could only ever have the one outcome, --because in short,--I'd rather burn the money, in a pile in front of them, than stand for the three card trick ,from any crook, who thinks they're holding me over any barrel,and can act like a divvy dictator " simply because they can" -----------And basically that outcome is "enjoy yourself --spinning on the middle one "--because you need punters much more than they need to have their ears taken off by self important,arrogant, divs with" delusions of grandeur"-----far too many other salvage yards about to suffer, too much, of your old toffee under the guise of "we cannot be wrong"
In other words you might have caught a pensioner for a score of quids in membership fees --but it'll probably be the dearest score you ever took anyone on for --given the much deserved bad publicity, I intend, to do my utmost, to bestow upon what are, essentially, a bunch of second rate crooks catching the public at every opportunity---”
“Bought a Toyota Corolla on auction on 07/04/2020, listing was a police disposal,I had to wait until the easing of lockdown to collect the car ,upon collecting the car I found out that the catalyst converter has been stolen ,on the listing ,it was not disclosed that the catalyst converter was missing,i always avoided bidding on cars that had this part missing because they were clearly stated that the catalyst converter was missing,what this means is that the catalyst converter was stolen at the yard by staff at Oldham branch of Synetiq where the car was located,I complained to the headquarters of the company and got my account suspended , this is a syndicate operating from the headquarters to the branch level,this never happened when the company was trading as Motorhog before ,I will not Appeal my suspension cause i will not do any business with them anymore,those who want to bid for anything from them must know that they are dealing with a co-ordinated syndicate that will always look for an opportunity to still from them,they will not suppress customer reviews by suspensions,buyer be ware ,this is the most expensive way of buying a cheap car or parts ,the additional cost due to theft of parts by company staff on already purchased vehicles is huge .”
“Descriptions are useless, cars often has a lot more damage than indicated, many cars gets relisted if they don't go high enough, seems like a rip off. Been with them for couple of years but will not renew subscription anymore.”
“I've won the bid on 28th March and have collected the car on the same day. The V5 was not present thus been promised by the Doncaster Church Lane staff that I will receive V5 following week.
I understand that due to the coronavirus outbreak they have a shortage of staff. Unfortunately, after two emails, a phone call and online chat I have not received V5 or any reply. Right now the vehicle is on the street untaxed.
The email was sent to the site manager, no response whatsoever, total ignorance. They are pleased to take your money but don't expect any help from them.
Do not recommend the Doncaster Church Lane site. They simply do not care about their customers.”
“I bought a bmw e90 320i se 2009 from them few months ago i quote “front damage” everything else was mint all around. As i got it repaired guess what has been cut off? The NOX sensor (main dealers cost around £4-£500) my garage said the way it has been cut was with scissors and has not fell etc. So how can that be missing i really wonder. Let me tell you. Theres thieving scumbags that work in synetiq that take expensive parts off the vehicles. Eg pump kit sensors tools. Stop cheating us tradesman you scumbags and leave the cars as it is. So for this reason reverted back to copart.”
“I really wouldn't bother trying to order from this company. I tried to buy a wiper motor (via Parts Gateway). They claimed to have 3 in stock, so I chose the one that appealed most. Strangely the website listed it as available, even after I had paid. That rang the first alarm bell. Then it didn't arrive, even after a week, despite them claiming that it would be delivered within 3-4 working days. That rang the second alarm bell.
Before I could complain I received an email telling me that I was being refunded, but there was no explanation or apology. At least they did the decent thing without prompting, so that's one thing I can't complain about.
Don't be deceived; you're wasting your time with this shower of charlatans.”
“Do not buy any salvage vehicles from this company, they remove parts From the vehicles you are buying priority to collection, don't matter you view the vehicles or not even if it shows on their listing picture they still remove the parts and selling other people, this is a complete rip off company i had 2 vehicles parts was been removed from the cars, I'm going to report this company to the trading standart agency, make sure you avoid this rip off and rude people”
“Sent me wrong gearbox. Promised to replace it. Phoned a week later to say we can't locate the replacement we promised you. Still got my money. Taxi in bits over Christmas and New year. Total shambles.”
“Totally disappointed
Totally disappointed once again how Synetiq treat their costumers. I accidentally put a bid on a car which still has 9 days to go so I called in to explain. I was told to put it in writing to cancel the bid which I did. I had done as they asked they then proceeded to suspend my account. I called in again to explain the situation and I’ve now been told I have to pay £120 relist fees. What a joke!!
I’m a small business but a regular buyer and bought 5 cars this week. It’s frustrating being treated like this when it was a genuine mistake. I hope more people leave reviews so potential customers can see what sort of company this is and hopefully by taking their business elsewhere they will have a different attitude towards customers who spend money with them to keep these people employed.”
“Very poor descriptions provided about damages - PLEASE CAN YOU START LISTING APPROPRIATE DAMAGE SO THAT CUSTOMERS CAN MAKE AN INFORMED DECISIONS- start treating customers fairly”
“Sold van with clocked mileage, when I contact company taht mileage is incorrect they want over £500 relist fee and they relisted the van with false mileage again PN16XDT IS REGISTRATION OF THE VAN, please check HPI to have a look that mileage has been clocked over 100000 miles”
“Sold van with clocked mileage, when I contact company taht mileage is incorrect they want over £500 relist fee and they relisted the van with false mileage again PN16XDT IS REGISTRATION OF THE VAN, please check HPI to have a look that mileage has been clocked over 100000 miles”
