Sykes Cottages Reviews

Name: Sykes Cottages
Address: One City Place, Chester, Cheshire West and Chester
Rating: 3.49

3.5 Rating 4,673 Reviews

63 %

of reviewers recommend Sykes Cottages

Company Reviews

Metrics

3.5

Based on 4,673 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Sykes Cottages 5 star review on 1st October 2025

Miss Jacqueline Macfarlane

321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cottage’s are good,look at the star rating and reviews they are always right wouldn’t use any other rental property”

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Posted 17 hours ago

“Clean cottage, shame it has a bore hole for water which was a pain as water for 2days was intermittent, although the owner was helpful, left a day early as there is an oak tree over the cabin( metal roof and acorns dropping night and day)so no sleep for 2days”

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Posted 18 hours ago

“Easy enough to book via the website. Prices are clear enough although a lot are rather steep for Autumn & winter time I think. After booking, communication is very good with all the relevant information required. Travel and cancellation insurance is offered aswell, but again a bit pricey so shop around. Most complaints seem to be around cleanliness of some properties but not sure if this is under Sykes' control or the owners?. Have used them quite a few times over the years though and had no issues with anywhere we have stayed.”

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Posted 18 hours ago

“Très beau gîte, spacieux, et tout ce qu'il faut pour passer de bonnes vacances. C'était parfait.”

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Posted 18 hours ago

“Bright clean and modern. But very basic on the equipment side.”

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Posted 18 hours ago

“Simple and efficient”

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Posted 19 hours ago

“Sykes Cottages are our go to holdiday agents when booking cottages. They have agreat selection of places at various packages to suit all wallets. An excellent choice if looking for somwehere to stay for however long your stay might be.”

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Posted 19 hours ago

“Great service thank you very much”

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Posted 19 hours ago

“Our apartment was perfect for 2 people. Spotlessly clean and very comfortable. It was well stocked with essentials - soap, kitchen roll, detergent, cloths etc, as well as a welcome pack of milk , tea and coffee and wine! We particularly appreciated it being pet free. Easy free parking on site and well situated to see all the Northumberland coastal sites. Good food in the village pub and cafe too. We would happily stay there again.”

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Posted 19 hours ago

“We have used Sykes many times over the years and nearly always been very happy with them (the one exception being the owner of a cottage in Scotland who was very nasty after we had to cancel due to a road accident. Our latest experience was Little Roskrow near Falmouth in Cornwall in September- and excellent cottage for two with very friendly owners. We were very happy with the whole experience from first booking to the end of our visit and would be more than happy to return if visiting the area again”

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Posted 19 hours ago

“Lovely cottage. Second stay here. Lovely grounds and ideal for the dog. Well equipped kitchen. Warm and cosy with underfloor heating.”

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Posted 19 hours ago

“Received an email from Sykes to say that we had a £40 discount to use on our next booking. After doing the said booking we tried to apply the code for the £40 discount only to be told we were getting £25 discount and no other discount could be applied. Now that’s fair enough: £40 on top of £25 is not to be expected, however we assumed that the £25 would not be applied and the £40 would be in its place. As stated this did not happen. Really poor to offer something and then not give it. Not impressed!”

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Posted 19 hours ago

“Great company with reliable customer service. Well vetted cottages of a consistent high standard!”

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Posted 19 hours ago

“Absolutely beautiful”

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Posted 19 hours ago

“Really enjoyed our holiday The Bobbin was an ideal base. Cabin was as expected coming lean and comfortable.”

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Posted 19 hours ago

“Excellent selection of cottages. App very easy to use. Booking system very easy to use.”

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Posted 20 hours ago

“Lovely Lodge within walking distance of the coves.This is our 3rd visit, brilliant views of the coast.We trust the description of the property as said by Sykes.”

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Posted 20 hours ago

“Thank you Ian for a great week, loved it the weather was stunning, pod was just what we expected quirky everything you required was there,loved the woodwork well made, got a pull out bed downstairs if you don't want to climb the ladders plenty of room for two when pulled out the bed downstairs comfortable, thanks Ian for wellcom pack lovely to meet your dog jax🐕 plus you Ian and Sally from Carol and Martin x”

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Posted 20 hours ago

“Wonderful peaceful stay x all you need to enjoy relaxing”

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Posted 20 hours ago

“We stayed for a week in Pentreath Cottage, 2 adults and 2 teenage children. There was plenty of space for us, fantastic to have a bathroom each! The cottage is beautifully done up and very homely. Our only issue was that some of the radiators did not work and it did get a bit nippy in the evening.We visited in the last week of September, thankfully the days were sunny. Kingsand and Cawsand are beautiful villages, I have been going there for over 50 years and never tire of the scenery. Lovely pubs and restaurants to eat in plus a small shop offering the basics and a deli. Would highly recommend the cottage, the stairs are quite steep so keep that in mind if stairs are not your thing! Very clean and a perfect location, a couple of the rooms have sea views which are delightful. Would definetly stay in Pentreath Cottage again.”

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Posted 20 hours ago

Sykes Cottages is rated 3.5 based on 4,673 reviews