Selection Box Ltd Reviews

Name: Selection Box Ltd
Address: The Workshop, 57 Sandown Road, Benfleet, Essex
Rating: 4.91

4.9 Rating 5,707 Reviews

98 %

of reviewers recommend Selection Box Ltd

4.9

Based on 5,707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Selection Box Ltd:

The UK's finest Luxury Sweet & Chocolate Bouquets. Perfect gifts for any occasion. FREE Personalisation, FAST & FREE UK Delivery. 100% Wow! Guaranteed.

Visit Website

Phone:

03333 449 400

Location:

The Workshop,
57 Sandown Road,
Benfleet
Essex
SS7 3SQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sweets arrived brilliant value, made up with them, they are for cones for my granddaughters 2nd birthday 🎂 all cocomelon colours too 😀”

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“Perfect purchase”

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“Well worth the money and quick delivery very pleased with this company plus I got a free sweetie box aswell. Thankyou again.”

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“Very original ideas...”

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“Great present delivered promptly”

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“I’ve bought many of these unique gifts they are amazing!! Highly recommended”

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“Amazing quality”

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“Excellent lovely sweets hampers”

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“Fantastic service thank you very much”

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“Bought 2 for a little extra for my twin's 18th. The packaging was lovely delivery second to none, HIGHLY RECOMMEND.”

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“I ordered guaranteed next day delivery. I ordered Wednesday at 5pm. Should have been delivered Friday day time. Wasn’t despatched until 8pm Thursday evening and wasn’t delivered Friday. I now have to wait 3 weeks for Royal Mail to return and to receive a refund. Wouldn’t use again.”

Helpful Report

Thank you for taking the time to leave a review. Firstly, I am very sorry Royal Mail were unable to deliver your order in time, we do everything we can at our end to ensure every order arrives on time, unfortunately we are also at the mercy of couriers and regrettably delays can sometimes happen that are beyond our control. I think it is important to explain that your parcel had actually arrived and been processed at Royal Mail’s Chelmsford Mail Centre by 7:50pm and subsequently received and processed by your Regional Mail Centre in good time by 4:48am the following morning. Unfortunately, between your Mail Centre and Local Delivery Office, there was a delay which regrettably led to your order not being delivered on Friday as we hoped and expected. I can only apologise, that this bad timing meant you missed the occasion it was intended for. As your order did not arrive when expected we will of course refund your delivery fee in full, additionally, if Royal Mail are unable to deliver the parcel and it is returned to us, we will refund the order in full also. I can only apologise again that Royal Mail were unable to deliver on time on this occasion and sincerely hope that this rare delay doesn’t prevent you from using our services in the future.

“Excellent service thank you”

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“Brought this as present for my Husbands Birthday loved the idea of being able to pick which chocolates and sweets to include in the Bouquet made it more personal.”

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“Absolutely beautiful my daughter was over the moon with her birthday present! Only down side is that after paying extra for the gift to arrive on her birthday Royal Mail let you down, they didn't deliver until the next day at 18.30. My daughter was actually indoors when they claim to have tried to deliver.”

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“Very quick and speedy service and i will be ordering again for sure.”

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“~ Fantastic, this is my first time using this company and service and I am very pleased. Well packaged”

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“I paid for postage on a specific day and it showed up.”

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“Fantastic service”

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“My sister in law absolutely loved her lindor and Ferrero bouquet.. fab customer service and delivered right on time. Also packaged very very well. Thankyou so much will definitely be ordering again”

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“Brilliant service, delivered on time , brilliantly packaged, kids loved their surprise”

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Selection Box Ltd is rated 4.9 based on 5,707 reviews