Selection Box Ltd Reviews

Name: Selection Box Ltd
Address: The Workshop, 57 Sandown Road, Benfleet, Essex
Rating: 4.91

4.9 Rating 5,741 Reviews

98 %

of reviewers recommend Selection Box Ltd

4.9

Based on 5,741 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Selection Box Ltd:

The UK's finest Luxury Sweet & Chocolate Bouquets. Perfect gifts for any occasion. FREE Personalisation, FAST & FREE UK Delivery. 100% Wow! Guaranteed.

Visit Website

Phone:

03333 449 400

Location:

The Workshop,
57 Sandown Road,
Benfleet
Essex
SS7 3SQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two sweet bouquets for my teenagers and they arrived in perfect condition very impressed and will certainly order again .”

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“Absolutely gorgeous and well packed”

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“5 stars everytime”

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“Delivery was very quick and it was easy to order.”

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“Really dissatisfied that I paid extra to pick the date of delivery and it was delivered a day late. It was a birthday present so not very happy at all. Had a refund for the delivery amount but no apology. Just an automated refund email. Bad customer service”

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Hi Michelle, I was sorry to learn your order arrived later than expected and also that you did not receive our reply apologising for the delay and advising we would be refunding your delivery fee. It's not only important to us that all orders arrive on time, but also that our communications are received by our customers too, so I'm grateful to you for making us aware of both issues and allowing us to investigate any potential gremlins in the system. Thankfully, it seems it was just a glitch and I'm grateful to you for taking my call earlier to help us get to the bottom of this and your kind understanding.

“Excellent gifts for friends and family”

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“My order came in excellent condition and turned up when the email stated it would”

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“I sent the chocolate bouquet for a surprise for my son in laws 40th Birthday he was delighted. It was super easy to order and I was kept informed of the delivery status which was hassle free and arrived on time...I would definitely recommend and wouldn't hesitate to use this company again...thankyou.”

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“This is my second time buying this bouquet as a gift and I’m in love! Very happy with my purchase. Will definitely buy again! 😁”

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“Brilliant service, great choices and fast delivery. Hopefully as a company you can start moving towards more sustainable chocolates and earth friendly packaging materials”

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“Beautiful bouquet. Arrived earlier than stated on the free delivery option. Great gift! Many thanks 😊”

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“Fantastic!”

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“Fantastic present for anyone young and older, great idea”

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“I had a few problems when it came to the payment page as it took me three times to get through- good old technology questions! However, site is easy to navigate, great selection and emails of updates were fantstatic.”

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“Great quality! Delivery was spot on! Great service”

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“These bouquets are beautiful well packaged and delivered on time”

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“Easy website to use, everything is clear, from choice to purchase to payment,”

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“Stunning bouquet of chocolate and gin.. Excellent service and fast delivery.. Would highly recommend..Will be buying again”

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“Lovely bouquet of my favourite chocolate. A nice surprise and very yummy 😋”

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“Absolutely love these. I've ordered 2 now and will definitely be ordering more. Nicely packed, quick delivery just perfect. Thank you.”

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Selection Box Ltd is rated 4.9 based on 5,741 reviews