Selection Box Ltd Reviews

Name: Selection Box Ltd
Address: The Workshop, 57 Sandown Road, Benfleet, Essex
Rating: 4.91

4.9 Rating 5,849 Reviews

98 %

of reviewers recommend Selection Box Ltd

4.9

Based on 5,849 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Selection Box Ltd:

The UK's finest Luxury Sweet & Chocolate Bouquets. Perfect gifts for any occasion. FREE Personalisation, FAST & FREE UK Delivery. 100% Wow! Guaranteed.

Visit Website

Phone:

03333 449 400

Location:

The Workshop,
57 Sandown Road,
Benfleet
Essex
SS7 3SQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got 2 bouquets for gifts for others. Came quickly and beautifully presented so I'm actually going to buy a couple more.”

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“Love this business always my favourite so easy and friendly”

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“very reliable and brilliant customer service and the hampers are fab and I’m a returning customer”

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“Arrived promptly, was the perfect size and packaged wonderfully! Will definitely be using again, great selection of treats!”

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“Very nice”

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“Exactly what I asked for really pleased”

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“Arrived on time and quickly I paid the extra for delivery. I will give as a present for Father’s Day from the children and they can all enjoy the chocolates together.”

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“Very pleased with the service. Easy to order and promt delivery. The recipient was very pleased too!”

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“Efficient service!”

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“Delivered on the day I requested. Looked the same as advertised. Very happy with my orders.”

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“Excellent service products and delivery Easy to order and to what you want 😊”

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“Good gift ideas and very prompt with delivery.”

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“Good website”

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“Amazing service and would highly recommend! I telephoned the company at 5pm as I was having problems processing the payment (my bank was the issue not the website). I was too late for next day delivery but enquired whether this was possible. The team were great and processed my order immediately and got it out for delivery and my friend received her gift on time! Thank you for being so accommodating and lovely. Customer service at its best. Thank you, will definitely use your services again!”

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“Excellent service, lots of choice and prompt delivery.”

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“Not delivered!”

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I’m very sorry to learn your order was delayed. I can see it was successfully sent to the Isle of Man via Royal Mail’s Tracked 24 service, unfortunately though this was during the Isle of Man TT race season, where many roads are closed for the Motorbike racing. During this time there is understandably disruption to postal services and residents that are affected are advised to collect their post, where deliveries are not possible. I can only apologise for any disruption to your delivery on this occasion.

“Used sweetie bouquet for a few years always pleased with them & speedy delivery”

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“Ordered the 1.7 kg men's Cadbudbury chocolate bouquet and it was very disappointing once I managed to get rid of all the fancy wrapping paper and sticks on every bar. £37 I paid for 50% extra plus vat, 10-12 bars of chocolate including a couple of 10p bars.. I definitely wouldn't recommend it and I'd rather go to my local shop and get twice as much for half the price. Very very poor. Definitel”

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Thank you for taking the time to leave a review. We value all feedback and, where possible, use it to improve our products and service. I have taken a look at your order and just wanted to clear up some confusion. Firstly, you ordered the Cadbury Large bouquet with 25% Extra items (not the XL 50% Extra). There is a variety of 15 items in the Regular bouquet and 19 items (not 10-12) in our Large bouquet, which technically is almost 27% Extra items. The price you paid was £31.95 (incl. VAT), which also included Tracked 24 delivery. Cadbury's do not make any 10p bars, so I'm really at a loss as to where you got any of the above information from. Of course, it is cheaper to buy a carrier bag of chocolate bars from your local shop, not least of all because there are no postage and packaging fees. However, our customers overwhelmingly seem to enjoy the spectacular arrangement of chocolate and "fancy wrapping," as you kindly stated, which obviously takes our team a considerable amount of time and effort to achieve. Ultimately, all of our products come with a 100% Satisfaction Guarantee. If you are not happy with your order, all you need to do is contact us, and we will gladly provide details on how to send it back to us free-of-charge for a full refund.

“Speedy delivery, beautifully put together, well packaged and reasonably priced. What's not to love?”

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“I’ve ordered a few times from Sweetie Boutique now and I’ve never been disappointed. The gifts are always good quality and packed with care, arriving within a couple of days after ordering.”

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Selection Box Ltd is rated 4.9 based on 5,849 reviews