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StressFreeCarRental.com Reviews

4.6 Rating 8,131 Reviews
94 %
of reviewers recommend StressFreeCarRental.com
Company Reviews Metrics Info
4.6
Based on 8,131 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read StressFreeCarRental.com Reviews

About StressFreeCarRental.com:

Stressfreecarrental.com is a new business with a new approach to car rental. The business was born out of our personal frustration with the process of renting a car.

Our mission is to simplify the process, providing customers with complete transparency and the best deals from the worlds most trusted car rental companies.

Visit Website

Location:

125 Deansgate,
Manchester
Manchester
M3 2BY

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Luca Marson
Verified Customer
“Good prices and easy to navigate page”
Helpful Report
Posted 3 years ago
Stuart McDougall
Verified Customer
“The price and what you were paying for was not very clear”
Helpful Report
Posted 3 years ago
Adrian French
Verified Customer
“Great”
Helpful Report
Posted 3 years ago
David Haggett
Verified Customer
“Booking was easy, lets hope service is as good, will review after the hire period, when I can give true feedback and not just on the booking experience”
Helpful Report
Posted 3 years ago
Lovemore Kunorozva
Verified Customer
“I understand and happy with the process so far”
Helpful Report
Posted 3 years ago
Asep Rohman
Verified Customer
“Easy and clear form to fill in”
Helpful Report
Posted 3 years ago
Sapphire Arial Mcintosh
Verified Customer
“Was ok quite easy to get through”
Helpful Report
Posted 3 years ago
Luka Borzic
Verified Customer
“Good.”
Helpful Report
Posted 3 years ago
Stephen Hancock
Verified Customer
“none”
Helpful Report
Posted 3 years ago
Danielle OMalley
Verified Customer
“All good”
Helpful Report
Posted 3 years ago
Ben Williams
Verified Customer
“Very good in general, but be careful of the terms”
Helpful Report
Posted 3 years ago
Laurence Brophy
Verified Customer
“Website was ok but the proof of the pudding comes when we collect the car. 🤞”
Helpful Report
Posted 4 years ago
Anonymous
Verified Customer
“Some of the process proved to be stress less but why take 30 days to repay fuel charge?”
Helpful Report
Posted 4 years ago
Anonymous
Verified Customer
“It’s ok but not great for the following reasons; 1- I booked automatic Nissan qashqai or similar in my booking (although automatic Ford Focus price was cheaper than Nissan but I booked Nissan). But at time of picking up the car I was given Ford Focus rather Nissan at the same price as Nissan qashqai which is not fair, is it? 2- it is not a stressfree as there was a long queue at the counter and wasted almost an hour to get the car. There should be more staff to avoid delay to the customers.”
Helpful Report
Posted 5 years ago
Hi there, Thank you for your feedback. We're sorry to hear that you were disappointed with your rental experience. As a price comparison website we do everything we can to make the process of renting a car as transparent as possible. Unfortunately, queues at the car rental company's collection counters for July and August can be quite long. This is especially the case for budget car rental companies like the one that you selected. If you'd like to avoid the queues next time I suggest renting with one of the premium brand car rental companies or booking a rental that includes fast track collection. These options are more expensive but will help you to avoid the queues. As a price comparison website, we don't have control over the length of queues at the car rental companies collection desks - but perhaps we could do more to illustrate which companies generally have shorter queues. I can see from the vehicle class you selected that the priority was given to the automatic class of vehicle. In this situation the car rental company will prioritise giving you and automatic vehicle rather than an SUV. We have written to you separately about this. Both of the points raised have been escalated to our content team for review. If there's anything we can do to improve the transparency of information provided we will do so. Best regards, Stressfreecarrental.com
Posted 5 years ago
StressFreeCarRental.com is rated 4.6 based on 8,131 reviews
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