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Stovesonline Ltd Reviews

4.9 Rating 1,504 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,504 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“I have used this company several times over the last 5yrs and they have always been very friendly, willing to help and efficient.”
Helpful Report
D
Verified Buyer
“Very informative”
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C
Verified Buyer
“Very helpful”
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B
Verified Buyer
“Professional, knowledgeable and courteous.”
Helpful Report
H
Verified Buyer
“This is a company that really care about their customers. Juliette is a lovely lady and extremely helpful. I have purchased twice from Stoves online. The items have always arrived before the expected delivery date and are packaged well. I shall continue to purchase my stove spares/parts from this company!”
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C
Verified Buyer
“Very well and we have already recommended you.”
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A
Verified Buyer
“Great - good communications”
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B
Verified Buyer
“Quick and helpful responses”
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C
Verified Buyer
“Great service and prompt delivery A+++++”
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A
Verified Buyer
“Design stage - brilliant and very tech savvy. Installation and ordering - ordered too much, easy to send back. Ordered too little- here are the extra bits. Couldn't be simpler.”
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W
Verified Buyer
“Craig at stovesonline was lovely and very helpful, giving me the right advice for a stove I purchased. I would not hesitate in buying from stovesonline in the future. Wayne martin”
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A
Verified Buyer
“Ben gave me excellent advice and support for our project, very competitive prices and promptly delivered. Would highly recommend them.”
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D
Verified Buyer
“Most excellent service from everyone at Stovesonline, nothing was too much trouble If only all business's were run like this company Wish I could give this company 6 out of 5 stars”
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W
Verified Buyer
“Great job as usual with excellent customer service.”
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J
Verified Buyer
“So helpful it was untrue / faultless”
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B
Verified Buyer
“The StovesOnline chimney design service is second to none and possibly unique -the level of expertise is unbeatable, likewise the extraordinary knowledge of the parts service and efficiency is a really valuable resource to anyone seeking the right parts which can often be really hard to pin down.”
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L
Verified Buyer
“We needed to buy parts and they had what we needed which was impressive as the cooker is from Italy. The team were very quick to send out the part needed, and although the first one was wrong, they quickly rectified the situation. We have had helpful advice over time, relating to our wood pellet fired stove.”
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Anonymous
Verified Buyer
“Great very helpful”
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L
Verified Buyer
“Really helpful customer service when contacted by phone to place an order. Friendly answers to questions about the products whilst helping me to save a bit of money as well. Much appreciated honesty and quick shipping and delivery on items means I will surely return as a customer. Many thanks!”
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D
Verified Buyer
“All good plus more to make up 10 characters”
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Stovesonline Ltd is rated 4.9 based on 1,504 reviews
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