Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,556 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent, loaded us in the rain while I stayed dry. Everything arranged for us while in France, intelligent analysis of order to make sure all connections etc included. Arrived just before Xmas in a rush your while back in UK. Smooth and pleasant.”

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“Amazing customer service, advice and help during our house build. Also excellent back up support years later when parts were needed. I would highly recommend Stoves Online.”

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“Prompt communications and efficient delivery. Well done.”

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“always very helpful”

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“Excellent help & Service.,”

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“Excellent knowledge of regulations and equipment. Good, friendly service.”

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“Excellent service. Extremely helpful and knowledgeable Great customer service”

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“Replacement grate and log retainer fitted perfectly. Susie was most helpful and pleasant to deal with”

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“Stoves on line did a good job. Helpfull pre-sale advice. Delivery was on straight fwd. CXC12 is good looking stove, makes lots of hot water, burns less wood yhay Hunter 14.”

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“I would highly recommend Stovesonline. Fantastic customer service and great a product that beat all other competitors prices. Thank you.”

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“On all the stages a five star From enquiry ,technical assistance on making the correct choice through to final purchase .Just excellent”

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“Very knowledgeable people and helpful service, with speedy delivery of even the less common parts to keep our stove in great working condition.”

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“Good professional service. Highly recommended.”

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“Very good service very efficient my delivery was just a couple of days”

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“Great to chat on the phone to someone who knew the product inside out and was interested that i bought the right one for me”

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“Always helpful, informative and trustworthy. We have bought 2 stove/flue combos from them now and plan to use them again. The flue design service is particularly useful.”

Stovesonline Ltd 5 star review on 31st August 2020

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“I was extremely pleased with the service I got from Stovesonline. From my initial inquiry to my post delivery questions they were always happy to help, the advice they gave on my installation was exceptional. My stove was delivered on time and in great condition. The stove itself is beautifully made and in my opinion great value for money. In operation it is very efficient and heats in excess of my expectations. I have no hesitation in recommending Stovesonline without reservation.”

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“Fantastic quality helpful, gave me advice, order and was delivered as agreed. Fabulous prices would recommend!”

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“All the staff , both sales and technical, at stoves online were really helpful and took the time to answer all our questions. They provided great service and I would have no hesitation in recommending them to anyone who was thinking of buying a wood burning stove.”

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“Excellent company paced my order over the phone,Suzi was very helpful and knowledgeable about the product, the service was excellent and was delivered in a couple of days”

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Stovesonline Ltd is rated 4.9 based on 1,556 reviews