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Stovesonline Ltd Reviews

4.9 Rating 1,553 Reviews
99 %
of reviewers recommend Stovesonline Ltd
4.9
Based on 1,553 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Very well! We requested a delayed delivery and at the last minute had to delay again, and they were very understanding and adapted to our situation. Susi was in regular contact with me.
Stovesonline Ltd 5 star review on 24th January 2025
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Friendly and very helpfull and accepted unused items for return refund could not have asked for better service.
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Very happy with the service - fire is still great
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Fantastic service, emails responded to very quickly with the right info.
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I’ve had my Saltfire Peanut 8 for 2yrs now and still over the moon with it. Good price and speedy delivery.
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VERY GOOD GREAT COMPANY TO DEAL WITH NOTHING TO MUCH TROUBLE
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brilliantly went to a lot of trouble to obtain very rare in U.Kspares Fantastic customer service
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Good company to deal with. Friendly and everything arrived on time.
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Responsive and helpful staff.
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Really helpful and responsive and all round great service.
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A Most excellent experience from start to finnish using Stoves Online !!! Susie was a great help and a wealth of information when it came to chosing the correct Kitchen range. She kept me fully updated on the two orders I placed, these were the relevant installation flue etc and then the ESSE Ironheart wood burning kitchen , As well as saving me money, both deliveries arived on time, in perfect condition and on budget !!! I Would highly recomend and use Stoves Online again. with thanks, Spike Donovan, Powys !!!
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Great service, loads of info, prompt responses and very good delivery. Susi was great. Very happy to recommend. I dealt with Stoves Online as a trade client, but have also had clients who have dealt with them directly as consumers, and they've been delighted with the service too.
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Kept me informed all the day regarding delivery. The quality of the duel fuel wood burner was outstanding.
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I am extremely pleased with the stove I bought it invariably lights first time and it works efficiently. I was also very happy with the helpfullness I recieved from this company when I was contemplating getting a woodburning stove.
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Could not have been more helpful - Thank you
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Fantastic service, and excellent customer service. Would highly recommend
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Excellent service
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Brilliant - a great sove and great customer service getting it.
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Very helpful when I needed some replacement parts for gas stove.
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Absolutely fantastic. From the first phone call to the last email these guys were there to help. Bending over backwards to makesure everything was right and providing all the information I needed, even though I was a bit dubious about buying something like this online and had A LOT of questions. Couldn't recommend this company more, and a shout out to Susi whom I dealt with the most. Thankyou, my house is as warm as yourselves. Dave.
Stovesonline Ltd 5 star review on 24th January 2025
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Stovesonline Ltd is rated 4.9 based on 1,553 reviews