Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,509 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and very informative they are my first choice for stoves and parts.”

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“Very helpful. Very knowledgeable . Especially Ben Cazzola,s support.”

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“Very informative. Ben helped me out over the phone numerous times with parts and installation. Good guy!!!”

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“Great service Easy to deal with Would use again”

Stovesonline Ltd 5 star review on 4th November 2019

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“really helpfull”

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“Efficient, fast, effective, friendly and professional”

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“Excellent service and support from Ben and the Team from start to finish. The stove arrived damaged by the courier. Stovesonline arranged a perfect replacement, next day on a Saturday. Ben designed the flu and provided trade tips and techniques to ensure I could instal it to buildings regs myself. Would definitely use again and recommend. I love my Stove, thank you.”

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“Stoves Online are brilliant, they quickly sourced the replacement part we needed for our stove. Customer Service is excellent and staff are always happy to help!”

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“Excellent advice and service through out the flue design and ordering process. I would/and have recommended their service to others. Thank you to Ben for his extensive expertise, pateince and pleasant demeanor enabling me to complete my project.”

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“Helpful, knowledgeable, and with a wide range of products to suit all situations.”

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“Replaced a faulty item quickly”

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“Excellent service and assistance when selecting the right parts for my stove.”

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“Very knowledgeable and great service.”

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“Very impressed, great product knowledge, easy ordering & returns , competitve prices”

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“Exceedingly well, when looking to buy a stove they were very informative and helpful, sadly they didn’t have a style I was looking for, but they did supply the flue, Ben couldn’t have been more helpful! Amazing company, can’t recommend highly enough!”

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“Have now used Stoves Online for the last few projects and I have to say they have provided a service way above any other wood burner firms we have used for our property developments. I would 100% recommend Ben and Shirley for anything you may need, we will for sure be using them on our next build.”

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“ok very nice to deal with”

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“Very helpful, would use again if needed to.”

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“Excellent service!”

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“Stovesonline were excellent. Not only did they supply all the correct parts needed to me here in France, but on the day of installing Ben talked me through the process. Would award 10 stars if it was possible.”

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Stovesonline Ltd is rated 4.9 based on 1,509 reviews