Login
Start Free Trial Are you a business?? Click Here

Stovesonline Ltd Reviews

4.9 Rating 1,502 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,502 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
M
Verified Buyer
“Excellent communication and efficient service.”
Helpful Report
G
Verified Buyer
“Excellent service and item”
Helpful Report
M
Verified Buyer
“Fantastic service - knowledgeable, friendly and efficient. What more could you ask for?”
Helpful Report
J
Verified Buyer
“Fantastic! Thanks so much Susi. Great stove, really good advice and also helpful information for our stove fitter. Our installation guy is called Adam from www.apsstoveinstallations.co.uk I'd recommend him too, for a fair price and a thorough job in my area.”
Helpful Report
M
Verified Buyer
“Excellent, had contacted various suppliers, they either refused to deliver to North Ireland or just ignored me, Stoves Online, very helpful, placed order and delivery arrived at door, no issues. Later I had a querie for Building Control regarding duct size for exterior ventilation, contacted Stoves direct again and relavent manifacturer information was promply E-mailed to me. Thanks”
Helpful Report
J
Verified Buyer
“Jamie Bennett was very helpful in obtaining a specialised pump head for our central heating system from a firm in Sweden in January/February/March this year. Communication was good, with prompt responses to my queries and frequent updates.”
Helpful Report
R
Verified Buyer
“Managed to find the part we required for a 22 year old stove, so impressed”
Helpful Report
B
Verified Buyer
“Very Good - 5 stars”
Helpful Report
A
Verified Buyer
“I needed some parts for my Douvre stove ,my email listing the parts required was delt with promptly with a quotation ,which I accepted and the parts were delivered really quickly. I couldn't ask for better service that the provided.”
Helpful Report
P Roger
Verified Buyer
“Really helpful and informative. Susi was knowledgeable and Stovesonline are lucklyto have her expertise.”
Helpful Report
J
Verified Buyer
“THEY WERE VERY HELPFULL WITH MY ENQUIRY AND COULD NOT DO ENOUGH TO ASSIST MY ORDER TO GET TO ME ONTIME.”
Helpful Report
J
Verified Buyer
“Unusually helpful team - they're helpful, good communicators, quick to respond and very human.”
Helpful Report
D
Verified Buyer
“Very prompt and friendly service, would definitely recommend”
Helpful Report
J
Verified Buyer
“Very well - obtained a rare gas fire valve from eastern Europe.”
Helpful Report
J
Verified Buyer
“Excellent attention to detail, hugely helpful with knowing all the details of the product range and advising in the best possible way. Juliet could not have been more helpful, friendly and efficient. Her help in tailor-making the whole project to our specific requirements was hugely beneficial. We are very grateful to have found her.”
Helpful Report
G
Verified Buyer
“I found the stove I wanted and searched for the best price etc. had a call to confirm what I required and everything was sorted. Deliver was good, very pleased overall with service. Cheers Gary.”
Helpful Report
A
Verified Buyer
“I believe this is the first review i have done.My reason for taking the time to do so is firstly,Susi was such a delight to chat to regarding info on the chosen stove for a client.Secondly,Ben designed and itemised the flue system for me with great advice and expertise through out.Thirdly,the price was very competitive,and delivered promptly with no fuss. To have such a package available to my building business is heartening in this current climate Hence my recomendation of a 5 star review Andy”
Helpful Report
E
Verified Buyer
“My go to website for my spares excellent service as usual Reliable and speedy”
Helpful Report
N
Verified Buyer
“Very personable, helpful and human. Jack and Ben …… like normal people, straight down the line, no sales flannel, say it like it is. More than willing to share and advise on the client’s incompetence. Stovesonline much talked about on a Rock in the Channel.”
Helpful Report
K
Verified Buyer
“Very good services”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,502 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request