Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: Stovesonline Ltd, Flightway Dunkeswell Business Park, Honiton, Honiton, Devon
Rating: 4.91

4.9 Rating 1,736 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,736 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

Stovesonline Ltd, Flightway Dunkeswell Business Park, Honiton, Honiton
Devon
EX14 4RD

Stovesonline Ltd 5 star review on 23rd August 2026

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first class service. the stove arrived as expected ,albeit not quite complete as some parts were not instock, but they came later as promised.”

Helpful Report

Thank you Peter :)

“They were Excellent”

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Thanks :)

“quick, clean efficient and full instructions as to how everything works”

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Thank you Peter :)

“A very competent assistance when planning the installation of my stove. Very helpful and friendly aftersales service.”

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Thanks Philipp :)

“Stoves on line did very well. They was most helpfull sorting out parts I needed from discontinued stock.”

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Thanks Nicholas, we have a very knowledgeable spare parts team who will always try their very best to source parts, even if they aren't made anymore :)

“The second fire I have purchased from stoves online and again ,faultless purchase ,delivery and communication”

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Thank you Robin, We are always on hand should you need anything :)

“Fantastic”

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Thanks Eddie :)

“Kept me fully informed throughout the whole process of ordering. I haven’t as yet taken delivery as it is for a French property but it will be on its way very soon. All my questions were answered and after I had ordered a bbq shelf and Esse had informed Stovesonline that it would not fit the inside the oven a refund was immediately made. Excellent customer service.”

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Thanks Terry for your kind words. I am sure you will enjoy your new Esse :)

“Delivered quickly”

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Thanks David :)

“Fantastic service with very prompt delivery, definitely will use them again on other projects.”

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Thank Phil. Our team of experts will be on hand when you need us again :)

“Very helpful. Give good advice. Order dealt with promptly. Staff are very pleasant”

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Thank you :)

“Stovesonline have been consistently excellent. Helping me out with advice and delivering items very promptly.”

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Thanks Martin, our team of experts are always on hand to help :)

“Very speedy, very helpful. Excellent!”

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Thank you Michelene :)

“Great advice- detailed and accurate, and very patient”

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Thanks Mike :)

“Very helpful especially aftersales, delivery well organised”

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Thank you for your kind words :)

“We have always had good service from Stovesonline”

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Thank you Sally :)

“Excellent service Very efficient”

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Thanks Martin :)

“Excellent, I needed parts for my current wood burner, they were knowledgable, helpful and courteous. Once the order was placed the delivery to me in France was very good. I would have no prlblem recommending them.”

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Thanks for your kind words Margaret, we deal with spare parts for most manufacturers and can ship worldwide :)

“Stovesonline run a very helpful professional service with great products. My flue is top-notch.”

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Thanks Mark, AKW flue isn't just great value it is a stunning design and works flawlessly

“Great advice, fast and efficient.”

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Thanks for your kind words, Paul. :)

Stovesonline Ltd is rated 4.9 based on 1,736 reviews