Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,728 Reviews

98 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,728 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service,”

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“Great. Responded to my enquiry on a Sunday. Product delivered as described and it n time.”

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“Chimney sweep gear is perfect.”

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“Superb advice. Suzi worked through all our requirements, needs and little persoanl things that are so important when making a decision on a big investment. The Wamsler K178 is perfectly balanced for cooking, heating the house and producing a ton of hot water. Its a very repsonsive stove, which is easy to operate once you have spent a little bit of time getting to know it. The Flue stat control and LK pump are perfect tools. One bit of feedback is that the flue thermostat comes with little or no instructions on operational use and there is a risk one can run the stove without the pump if you dont run it in carfuly and find an optimal switch on time for the pump. Technical detail... Otherwise great company and soild products. Best Merlin”

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“Very well from your office staff. However delivery let you down. I was supposed to inspect and sign for the stove.This did not happen The driver left the stove on the drive.”

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“Excellent customer service. Very friendly and knowledgeable. 5 star”

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“Good service and very helpful”

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“Very helpful, very knowledgeable, superbly professional, super fast delivery, fantastic customer care, highly professional, highly recommended, wish everyone was like it, I serenely use them again, jon Lucas”

Stovesonline Ltd 5 star review on 16th March 2026

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“Helped me with all the design work, nothing too much trouble.”

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“Very good customer service”

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“Great people and very honest.”

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“I needed two stoves for very different spaces in my house and Susi and her colleagues at Stovesonline could not have been more helpful. They did not try pushng any particilar brand but took great pains to understand my needs and to identify appropriate stoves. At the end of my first winter I can honestly say that their advice was spot on! Brilliant service and great products, thanks you!”

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“Excellent service”

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“really helpful finding a replacement part for an out of production stove.”

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“Excellent really helpful”

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“I recommend Stovesonline for their huge range of stoves and unrivalled knowledge. Nothing is too much trouble regarding research to the customers benefit, matching them with the best choice for their situation”

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“Very helpful and informative”

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“Was recommended by relative. Found the company great to deal with- very proactive and nice to speak to in the phone and email. Everything dealt with promptly. Would again recommend them and we do like our stove very much”