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Storage Maker Reviews

4.5 Rating 178 Reviews

87 %

of reviewers recommend Storage Maker

Company Reviews

4.5

Based on 178 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

08452179917

Email:

peter.boyce@makercompany.com

Location:

Maker & Company Limited, Yeatsall Lane, Abbots Bromley
Rugeley
WS15 3DY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order process simple. One of the components was not available at fulfilment but I was immediately offered the option of a full cancellation and refund. I chose to proceed as the missing component was not essential and that was refunded quickly. I was advised at order time that there were some issues with couriers and there was a subsequent delay but this was solved by using a different courier on 24 hour delivery at no extra cost. In all I was kept well informed and given good service”

Posted 1 year ago

“Very good product. Delivery came in two lots luckily we were home.”

Posted 1 year ago

“Bought some shelves to reconfigure a section. Really easy install and love the multiple configurations you can do to suit your needs.”

Posted 1 year ago

“Excellent product but could have done with an instruction leaflet.”

Posted 1 year ago

“Goods arrived as advertised and on time.”

Posted 2 years ago

“Ordered the slat wall panels and accessories to tidy up the garage, items came in good time and we’ll packaged. One man job to put up, as video shows and they look great. The various hangers are well made and cheaper than elsewhere. It would be nice to see more pictures of them in use to work out which hooks hold what best, but despite that I’ve got everything hung up. Some sort of discount for a large purchase would have been good too as I didn’t want their kits. Tip. If hanging long items positioning them as low as possible gives you room above for smaller items.”

Posted 2 years ago

“The shelving is perfect and was overall pretty easy to install. The shelves/ baskets however are very fiddly to put together. There are no instructions provided with the sets and the instructions on the website are not detailed enough. It took hours to put the baskets together. But once together all is fine. I'm happy with the shelving and thinking about purchasing more.”

Posted 2 years ago

“Love my new storage unit for our dressing room. Really good quality and sturdy. Took a little longer to put together than the video says but would of really been helpful to have a few instructions inside. Delivery and ordering was easy and quick. We called to get advice and information on the pullout baskets and they were really helpful in explaining everything. Would order again and definitely recommend this company.”

Posted 2 years ago

“The product arrived very quickly but with no instructions. The online video made it look very easy to install but it took us 3 hours to complete the task. Very pleased with the end result but feel that instructions would of helped. We also had extra bits…which we were not sure if they were extras or we fitted it incorrectly”

Posted 2 years ago

“Very pleased with my purchase. Arrived on the date specified. Very sturdy open wardrobe system, however could of done with an instruction leaflet as there was some sort of little square bracket type things & haven’t got a clue what they are for so haven’t used them. I ordered 3 extra baskets but only received 1. I built around it and found that I had ample anyway so requested a refund for the 2 I paid for but didn’t receive. I was refunded the following day no problem. All in all, very good quality, very good service. Wouldn’t hesitate in ordering again from Storage Maker. Only gave 4 out of 5 because full order not received otherwise would have been a 5.”

Posted 2 years ago

“East to order, quality good but communication re delivery very poor. I had to chase twice as delivery was late and simply got copy email re reason for delay. No proactive contact or apology.”

Posted 2 years ago

“The kit is great. Easily put up by two women, one 78 years old, and exactly as advertised. It arrived within 48 hours of ordering, our only quibbles are that we were not informed of dispatch and that the outer packaging was in very poor condition resulting in slight damage to one of the shelves.”

Posted 3 years ago

“Quality product and easy to install . Delivery took longer than hoped for but was worth the wait , kept informed all the way.”

Posted 3 years ago

“good service and pretty straight forward to put up; although you do need a basic level of 'handy-man' skills to do it well.”

Posted 3 years ago

“I would and do recommend this company and products. I have installed a complete walk in wardrobe system and a very useful bespoke system in utility room,both have made life so much simpler.Produces are strong durable easy to construct once you get the hang of it.It looks clean fresh modern excellent value. Customer service is excellent o.ly gave 4 stars due to delivery problems but these were dealt with swiftly.”

Posted 3 years ago

“We have purchased several items from Storage maker and they have always been good quality. This is our first purchase of drawers and they too are excellent”

Posted 3 years ago

“Storage system recieved in good order.”

Posted 4 years ago

“Happy with the storage unit I purchased”

Posted 4 years ago

“I have just had a walk-in-wardrobe system installed from Storage Maker and it looks fabulous. I only rated them four stars because I am still waiting for a couple of drawers and also the company they use for delivery, TNT, are dreadful. However, I would buy from them again as their product is good.”

Posted 4 years ago

“Great product”

Posted 4 years ago

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Storage Maker is rated 4.5 based on 178 reviews