Storage Maker Reviews

4.25 Rating 36 Reviews
81% of reviewers recommend Storage Maker
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Maker & Company Limited, Yeatsall Lane

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
on-time delivery
Greater than 93%
Customer Service
communication channels
Telephone, Live Chat
"Impersonal customer service. Incorrect delivery."
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"Happy with the storage unit I purchased"
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"Arrived over a week late due to 'supplier issues' but I didn't mind too much. Then the Open Wardrobe System With Shoe Storage 124cm (W) turned up without any screws/bolts or instructions. So no idea how I'm going to get this on the wall. It doesn't matter anyway as I was sent 236cm long hanging bars instead of 200cm. The bar across the top isn't 124cm but 203cm so that doesn't fit either. I'll update this once I see what his customer service is like and how he put this right."
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"Wasn't exactly as we saw it on line, fittings different. No instructions no screws. Was a bit disappointed."
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"I have just had a walk-in-wardrobe system installed from Storage Maker and it looks fabulous. I only rated them four stars because I am still waiting for a couple of drawers and also the company they use for delivery, TNT, are dreadful. However, I would buy from them again as their product is good."
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"The kit was surprisingly easy to attach to the wall and assemble. It was all done within 2 hours. My only issue was that I had to cut the metal top bar down to size as it came far too wide."
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"Perfect solution for a walk in wardrobe"
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"Really helpful and a great otoducf"
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"Great product"
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"Items came within 48 hours of ordering. There was an item missing, but this was dealt with very professionally when I rang, and the missing item arrived the next day. Very pleased with the service offered. Haven’t actually built the rails etc yet, so can’t comment at this stage on the quality/rigidity of the units, but have no reason to doubt there quality."
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"Very quick delivery. Build instructions not 5 star as we made errors along the way which took time to rectify. Took all day for 2 of us it was all in the planning. Overall very pleased with system."
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"I bought an open wardrobe at 246 cm wide. Turns out it was only just over 200 cm wide. Product therefore not as described and provides much less storage than anticipated."
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"Expected the normal flat-pack furniture nightmare and allocated all day to build. Wrong. Seven screws and a spirit level and job done. Simply brilliant"
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"Looks good now but there were no accompanying instructions which made things difficult."
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"Perfect solution for my walk in wardrobe and really easy to assemble."
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"Quick and efficient good service"
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"Excellent product, excellent service, very happy"
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"Excellent customer service. Highly recommended. The customer service stars do not work and do not allow you to rate 5 stars."
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"My Goods have arrived well packed and in good condition. I marked Storage Maker 1 star when first reviewed as my goods were originally sent to the wrong address. I have now changed my review as they responded immediately and corrected their mistake."
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"Easy site to use, very fast delivery and fantastic produt"
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Storage Maker is rated 4.25 based on 36 reviews