Start Safety UK Reviews

Name: Start Safety UK
Address: Start Safety, Drury Lane, Worcester, Start Safety, Drury Lane, Worcester, Martin Hussingtree
Rating: 4.78

4.8 Rating 1,231 Reviews

95 %

of reviewers recommend Start Safety UK

4.8

Based on 1,231 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Start Safety UK:

We are a Midlands based traffic management distribution company who take pride in our friendly and flexible service.

Whether you are trade or a sole trader, we offer quick delivery, unmatched quality and low prices nationwide!

We offer the complete package, aiming to save you both time and money.

Visit Website

Phone:

01905 794875

Email:

sales@startsafety.uk

Location:

Start Safety, Drury Lane, Worcester,
Start Safety, Drury Lane, Worcester
Martin Hussingtree
WR3 8TD

Start Safety UK 5 star review on 30th January 2024

Craig Skinner

Start Safety UK 5 star review on 13th April 2023

Anonymous

Start Safety UK 5 star review on 6th February 2023

Anonymous

Start Safety UK 5 star review on 21st November 2022

Stuart Kenna

Start Safety UK 5 star review on 13th October 2022

Jonathan Nunes-Carvalho

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very unhelpful and deceptive company that decided it would take a 10% returning fee despite no mention of it on their website. Will never use again!”

Helpful Report

Hi Lizi, Sorry for the mix-up with your return. You were incorrectly charged a 10% restocking fee, which we only apply to specific items or businesses, not individual consumers such as yourself. It is usually myself that handles these returns though I was away during this period and a colleague stepped in to cover me. They were not aware of the consumer return policy as we mostly deal with businesses. We'll refund the restocking fee and standard outgoing cost. Let me know if you need any further assistance. Apologies once again. Kind regards, Byron Customer Support

“Low service. I wait for a pair of boots 2 mounts and I pay for next day delivery”

Helpful Report

“To be avoided Delivered a spanner in an envelope no packaging pushed through my letter box and chipped a floor tile Pin broke 1st time I used the spanner”

Helpful Report

Hi David, We cannot apologize enough for this. Usually, these are bubble wrapped to ensure they are delivered safely though I can see on this occasion it has only been packed in a bubble wrap lined envelope. We had not given Royal Mail, instructions to post this through the letterbox so I apologize this happened. We are also sorry to hear the item is damaged. If you wouldn't mind, could you send pictures of the damaged item? Then we can work on getting a replacement sent to you as soon as possible. Kind regards, Byron Customer Support

“Still not got my order after a week!! Order going to a 24/7 Wearhouse in London”

Helpful Report

Hi Robert, Apologies for any inconvenience caused due to the late delivery. I have spoken to the courier to try and get this order back out to you as soon as possible, and I have added additional delivery notes for the driver. Due to the bank holiday and the increase in the amount of freight the courier is dealing with, delivery and redelivery times are longer than usual. Once again we apologize and we will do our best to get this rectified for you. Kind regards, Byron Customer Support

“I have not received the order yet”

Helpful Report

“The signs were all scratched and damaged when they arrived.”

Helpful Report

Hi Hitesh, Sorry to hear that the products did not arrive in an acceptable condition. I have asked one of our customer service team members to get in touch to see if we can get this sorted out for you. Kind Regards James

“This product was very flimsy and the mirror fell out of the unit and had to be bonded back in wouldn't recommend.”

Helpful Report

“Turned up 4 days late after paying for next day, when items arrived, they came damaged. I'd of given two stars rather than one due to their communication skills but no offer of a discount on the delivery hence 1 star.”

Helpful Report

“Bought "Danger Overhead Cables" signs that were described as simply clip onto the goal posts. Yet the signs do not come with brackets to clip them on. Only noticed this when the signs arrived and I went back and looked at the website. Very misleading description and now I am having to pay extra money for extra parts and the next day delivery.”

Helpful Report

“ordered three items and they were shipped as three separate deliveries. ten days later, only two have arrived”

Helpful Report

Start Safety UK is rated 4.8 based on 1,231 reviews