Starlistings International Reviews

4.6 Rating 1,702 Reviews
89 %
of reviewers recommend Starlistings International
4.6
Based on 1,702 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
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01455 845541/07899 794765

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Starlistings International 5 star review on 25th January 2024
Verified Customer
Starlistings International 5 star review on 25th January 2024
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Starlistings International 5 star review on 25th January 2024
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Starlistings International 5 star review on 25th January 2024
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Starlistings International 5 star review on 10th December 2023
Anonymous
Starlistings International 5 star review on 20th September 2023
Verified Customer
Starlistings International 5 star review on 20th September 2023
Verified Customer
21
Anonymous
Anonymous  // 01/01/2019
What I ordered was delivered. However I did contact you about the order 14 days and I am yet to receive a reply. Not very happy
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Posted 2 weeks ago
U put wrong date it should 16 January and u put 16 feb
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Posted 2 months ago
Order didnt arrive when stated Dpd could not trace called the office and was told I would get a call back the next day….nobody bothered to call so has to chase up myself. Poor
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Posted 5 months ago
Brought digital star Would not recommend Never sent me the star had to contact them to email me as they forgot I would ordered for postage but what with Royal Mail stikes This was a Christmas present so luckily got here on time after I emailed them I wonder if they would of ever sent it if I had no contacted them Not recommend!!!
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Posted 1 year ago
My order was shipped on the 13th December and I still haven't received it. It's for my son for Christmas, so I'm very disappointed. I've tried to message them using the online form and the char forum, with no luck.
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Posted 1 year ago
Not very impressed as there is no way you can locate the star... Other sites give you an app where you can scan the sky to see the direction of where your star is, also I don't know what the Constellation of the star I have look's like, just give a picture of the sky with a circle around bright light. I would like to know the Constellation at least. Also, I don't see why there is an option to have a brighter star when there is no way of seeing the star?? Feedback on this would be great.....
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Posted 1 year ago
The package I bought was lovely, and the wooden star and teddy of good quality. I am only giving a 2 star listing due to my experience of the customer service I received. I purchased my gift on a Saturday morning, and forgot to apply a discount code. I immediately emailed star listings, and followed the email up with calls on Saturday, Sunday and the following Tuesday and Thursday, but was unable to speak with anyone: I therefore left two voicemails. I emailed again and tried the chat function on several occasions all to no avail. I have still not received a response to any of my messages. I did consider refusing delivery of the item, but chose not to as it was a birthday present for my daughter. I will not, however, use Star Listings again.
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Posted 1 year ago
I was very disappointed as my purchase was as a present for someone but sadly you can't stipulate an alternative email to send the online certificate to and even after putting a different delivery address the hard copy still came to me as well .... Very sad spoilt the present and gave me a lot of aggravation trying to sort it all out. It is not that difficult to automate that process. Regards
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Posted 2 years ago
Received my order in time for Christmas but unfortunately it was not my star I had been sent someone else's star. One very disappointed customer as not received my star for a Christmas present
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Posted 2 years ago
Was supposed to have received the order two days ago, emailed and messaged through helpline and have had no response.
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Posted 2 years ago
Great delivery time, but my plaque was chipped
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Posted 3 years ago
Initially it was a lovely product and gift. However, when it arrived, I had put wrong date on it and I sent an email asking if date could be changed. I received a reply straightaway asking for order details. Since then, nearly a month ago, I have had no reply to my frequent emails.
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Posted 3 years ago
A bit disappointed to be honest, the certificate looks like a child has drawn over it, this was a birthday present but I ended up not giving it as I feel it looks homemade (certificate)
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Posted 3 years ago
My 7 year old was made up xmas day with her daddys name a star with Teddy bear. However not even a week after xmas she woke up distraught that the stitching had come undone and his whole head had come off. Luckily nanas a machinist by trade so managed to quickly fix it. Would not recommend buying this product. I havent yet spoken to the company regarding this, going into tier 4 we have had more important things to arrange. I must add that my daughter is very careful with her bears and has had many since birth still in beautiful condition.
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Posted 3 years ago
Was disappointed at he quality of the product. The paper certificate was of poor quality and looked like something you could have just done yourself with a printer..
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Posted 3 years ago
Very disappointed could of been on a peice of card instead paper.
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Posted 3 years ago
Very disappointed as the link to the star registry does not work and when I have emailed about this I have had no response. Very poor customer service. Disappointed.
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Posted 3 years ago
Beginning to think I have been ripped off, essentially paid £16 for 2 pieces of paper and a poster, the leaflet that was supposed to come with it, didn't. I have been trying to access the star registry for the best part of 2 weeks and have not been successful. The server times out and when I contacted them they said it was a technical issue their side. This has not yet been resolved.
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Posted 3 years ago
The items I did receive were beautiful however I ordered a rose to come with it which I never got so that was disappointing.
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Posted 3 years ago
I am unsure of what I have done so far. This was a 60th birthday present. I felt like unless I paid for numerous add ons, I will receive nothing of any use. I thought I would be able to name the star and know where the hell it is. I don't have a clue if I have even selected a star in the constellation Aquarius.
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Posted 4 years ago
Starlistings International is rated 4.6 based on 1,702 reviews