Starlistings International Reviews

4.6 Rating 1,702 Reviews
89 %
of reviewers recommend Starlistings International
4.6
Based on 1,702 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
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01455 845541/07899 794765

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Starlistings International 5 star review on 25th January 2024
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Starlistings International 5 star review on 25th January 2024
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Starlistings International 5 star review on 25th January 2024
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Starlistings International 5 star review on 25th January 2024
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Starlistings International 5 star review on 10th December 2023
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Starlistings International 5 star review on 20th September 2023
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Starlistings International 5 star review on 20th September 2023
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21
Anonymous
Anonymous  // 01/01/2019
The certificate wasn't coloured or laminated as asdvertised ..there was writing in it that looked like a 5 year old had wrote ..
Helpful Report
Posted 6 years ago
Hello Julie We don't actually have any gift sets that are advertised as coloured or laminated so I'm just wondering if you are thinking about a different company? The writing you are talking about is a particular font type that we have always had success with, but we will take your comments on board, thank you.
Posted 6 years ago
It's a lovely idea, makes a really special gift. However, I don't think you should allow multiple stars to be called the same name. It takes away the personal value from the gift. When naming a star, you should tell the customer about other stars with the same names. Thank you.
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Posted 6 years ago
I did not receive the package, I mean what I odered.
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Posted 6 years ago
Hi, I got an email saying that my order should have arrived, but it has yet to arrive, and on the email it says to contact and you via email or phone and the email was protected so I could not use it and when I called the office was closed and I have yet receive a reply from my message left
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Posted 6 years ago
did not receive products. email address provided to ask for assistant bounced back as not in use. I've been charged £61 for something that was supposed to ease the pain of telling my children their Nan had died, when actually it ended up making things worse as the scheduled texts etc did not arrive as expected and there was no confirmation of me even existing as a customer until i was asked for a review of my purchase today. PLease do not be fooled into spending money on this.
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Posted 6 years ago
The certificate and gift came very quickly but was very disappointed with the size of the lettering on the certificate. I did email to complain and they asked me to send a copy, which I did, but then heard nothing from them. I emailed again and again and I am still waiting for a reply. Have been waiting for about 6 weeks now. Terrible customer service. Would definitely not recommend this company.
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Posted 6 years ago
Ordered a star for my daughter and grandaughter in memory of my grandson Jonah I also ordered a silk rose at an extra cost the papers for Jonahs star arrived but I never recieved the silk rose
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Posted 6 years ago
incapable de créer un compte sur le site et mon code promo que je viens d'acheter sur un autre site ne fonctionne pas donc j'ai acheté pour du vent!
Helpful Report
Posted 6 years ago
Didn't receive my order. Company was very dismissive and not helpful. Not happy to loose £50 on the order. I personally wouldnt recommend or use this company again, unless you want to lose your money. USE ANOTHER COMANY.
Helpful Report
Posted 6 years ago
When I received my order I noticed that Star Listings International had spelt one of the names wrong on the message card, so I submitted a contact request on the 1st June. I still haven't received a reply and it's now the 21st June. Their obvious lack of customer service is appalling. It's a shame really because we received our order very quickly, but it was obviously rushed as no one checked for spelling mistakes.
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Posted 6 years ago
I Do not have my certificat Well filled. Even after I ask for IT to be fix.
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Posted 6 years ago
Jai acheté 2 forfaits identiques avec Groupon. J'ai completé les 2 à titres de cadeaux et aucun des 2 n' a reçu le courriel de cadeau étoile de ma part...et informations. Je n'ai donc pas offert en cadeau ketchose qu'ils n'ont pas reçu à leur anniversaire!! j'ai tenté de vous émettre courriel en janvier 2017 sans retour de votre part...j'ai en main toute les infos que vous deviez effectués...si vous ne m'accordez pas le crédit de mes 2 achats qui ont fait patate comme cadeau! soit 2 x 15$ que je ne veux pas ravoir et risquer de zéro envoie pour date de cadeau...j'en avis/ Groupon de cela, je suis tr'e déçu.
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Posted 6 years ago
Unable to change the name of a star.
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Posted 6 years ago
I dont receive my order. I buy this for my wife for here birthday and i receive nothing. Plus it was supposed she gets a text message for her birthday and nothing at all. I am very disappointed
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Posted 7 years ago
I've never recieved anything from you, no mail nothing !!!!!
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Posted 7 years ago
J'ai acheté un forfait numérique incluant le baptême d'une étoile... et commandé au début de février, mais je n'ai encore rien reçu. Achat fait par Groupon Merci de me répondre
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Posted 7 years ago
it has not arrived yet and I ordered it about a month ago
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Posted 7 years ago
Only half my order arrived and after trying to contact you through your customer services department , which from what I understand now is a joke, twice and hearing no reply, you have the audacity to ask for a review...the gift for my niece was ruined.
Helpful Report
Posted 7 years ago
I ordered my star and paid for 2-3 day delivery and I did not receive the star until 13 days after the order was placed, I was given multiple excuses during to this time as to why the star had not been delivered. I will not be availing of these services again.
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Posted 7 years ago
I have ordered my star naming package 14 days ago and I did not receive it yet. Also, I have wrote twice for the customer service and nobody replied my email.
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Posted 7 years ago
Starlistings International is rated 4.6 based on 1,702 reviews