Stanced UK Reviews

Name: Stanced UK
Address: The Barn, Copy hold farm, Bradfield Southend Rd, Reading
Rating: 4.74

4.7 Rating 394 Reviews

94 %

of reviewers recommend Stanced UK

4.7

Based on 394 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Stanced UK:

We are a family run business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all of your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver to you the best service we possibly can!

Visit Website

Phone:

01189770229

Email:

Support@stanceduk.co.uk

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Stanced UK 5 star review on 7th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I get my coilovers I fit to my car and something knocking”

Helpful Report

Posted 2 months ago

“Coilovers quality is great however the height difference between how low the front and rear of the car can go is a long way off. The front can tuck all the tyre at full low. The rears still have an arch gap if you keep the adjusters in”

Helpful Report

Posted 1 year ago

“Could do with being abit firmer and extra tool to adjust the coilovers”

Helpful Report

Posted 2 years ago

Hi, Firstly thank you for your feedback. I'm so sorry to hear that. We strive to offer the highest level of customer service possible to all of our customers. The kit comes with one spanner to tighten the adjuster rings so that they are not over tightened as then you would not be able to loosen them in the future to adjust. They only need nipping up tight. If you do require any further assistance please do not hesitate to email our customer service team at Support@stanceduk.co.uk who will be happy to help. Thanks Stanced UK

Posted 2 years ago

“Seem a good kit shame they is no fitting instructions”

Helpful Report

Posted 2 years ago

Hi Colin, If your garage/installer is having issues fitting the kit please get them to contact us via Support@stanceduk.co.uk for assistance. Thanks

Posted 2 years ago

“Product is good quality in the main. One of the holes in bush in one of the rear struts was smaller than the other which meant the original bolt would not fit. Having another issue with 2 of the coil overs at the minute but we will see if we can rectify it.”

Helpful Report

Posted 2 years ago

Hi Brian, Thank you for your review. This is the company review section, if you could please amend your review to reflect the service received from us that would be great. If you do require any further assistance please do not hesitate to email our customer service team at Support@stanceduk.co.uk who will be happy to help. Thanks Stanced UK

Posted 2 years ago

“The item I wanted was out of stock for a long time, with a fairly lengthy pre order waiting time too..I am still waiting for the items to become available in stock so that they can be delivered..”

Helpful Report

Posted 3 years ago

Hi Jake, Unfortunately the pandemic and Brexit have caused delays in stock due to the UK. This however did not effect the date stated on your pre order which was that stock is estimated to arrive to the UK by the 15/03/21 which it is due to do within the stated timescale. If you are not happy to wait this long then please do let us know so we can cancel your pre order and allow someone else to order instead as we have a list of customers wanting the goods. We strive to offer the highest level of customer service possible to all of our customers. If you do require any further assistance please do not hesitate to email our customer service team at Support@stanceduk.co.uk who will be happy to help. Thanks Stanced UK

Posted 3 years ago

“The front set ok rear was to low and if adjusted higher springs was lose so had to buy different rear.”

Helpful Report

Posted 3 years ago

Hi, Firstly thank you for your feedback. I'm so sorry to hear that you have had a potential issue with the rear setup on your car. We have not had any contact from you regarding this up until this point, and we can offer support in regard to setting the suspension. If you do require any further assistance please do not hesitate to email our customer service team at Support@stanceduk.co.uk who will be happy to help. Thanks! Stanced UK

Posted 3 years ago

“Love the springs. The shortens links are a pain though, had to order 3 sets becuase they kept bending. Still got a bent one in 😒”

Helpful Report

Posted 3 years ago

Hi Zakariya, Firstly thank you for your feedback. We have not had any contact from yourself regarding this issue. In regard to the drop links bending, This will be due to them being the incorrect length for your suspension set up. To bend the link means there is undue force on the links when driving, You may need adjustable drop links to suit your ride height. If you would like further advice on this please do not hesitate to email our customer service team at Support@stanceduk.co.uk who will be happy to help.

Posted 3 years ago

Stanced UK is rated 4.7 based on 394 reviews