“Callipers and hubs-refurbished/ painted a Middlesbrough today on my TT, think my nearby 4 year old grandson could have done a better job. Wish I’d just bought the heat resistant paint and done the work myself. Shoddy workmanship. Never again!”
“Absolute shambles. Took my car in to have a diamond cut alloy repair - looks shocking and now have to buy new wheel
as they’ve discoloured and ground down to much to be salvaged. VW stated was dangerous. Avoid like the plague!”
“i think speedys they should be called slowcoaches waited half an hour for someone to serve me then served a lady who came in after me dont be fooled by that rim seal nonsense on alloy wheels for 10 pound its a con other garages do that free of charge when needed not impressed”
“I was not going to share this publicly however, I have sent an email to firstname.lastname@example.org, which is what they seem to ask you to do on here anyway. So to avoid it going up as an actual review I emailed first, then chased it up after 5 working day and two weeks later no one has acknowledged or responded. Below is the contents of the email:
On Monday 13 May I had come into the Birmingham garage to get x4 alloys refurbed for my Golf GT. I picked up the ready alloys on Saturday 18 May.
The customer service was acceptable although I almost left without one of the wheel badges even though I came in with all four and my wheel locking nut covers were not put back on but these are just minor easily solved details. I was given some temporary tyres whilst mine were worked on which I appreciate as they kept me going until I got mine back. Issues with them were that they were bigger than my original and scraped every time I fully locked my wheel, this is also when I first started to have the dashboard light issues. All in one go I had errors come on regarding my tyre pressure monitor, traction control and in turn, this affected my auto hold, park pilot, etc. I came in to pick up my ready alloys and made the employee aware of this to which I was told once my wheels are back on and the car is used to it the issues will resolve itself. It did not.
I called the garage back on Saturday 18 May to suggest that my dashboard lights were still present and I had done a motorway drive, the full wheel turns, etc to try and get my car adjusted to the wheel change. I was basically told this is not their problem and nothing they can do about it. Great. Also, cc'd in is the witness to this conversation just in case.
This problem still exists to date. However, on Saturday 25 May before I headed out for a long distance drive I thought I should check my tyre pressure. Can someone please explain to me why my psi was set to 60 on 3 tyres? My cars wheel pressure as you may be aware is 35 and only my rare right tyre was at this pressure. This seemed very suspicious to me not to mention dangerous because I had driven to Oxford in that frame time also.
So following this discovery, I had taken a closer look at the said tyre and came to realise those were not the tyres I had came in with on Monday 13 May ! all the tyres are different, one at least is bold on the inside which is not normal wear for my car. The only conclusion I am left to draw from this is that my tyres were replaced... I can completely put this down to human error as small mistakes had been made in front of me and places like these get busy. However, this is one hell of a dangerous mistake to make, why on Earth would you almost double my tyre pressure !?
Can someone please shed some light onto this situation and also let me know the solution. I do not wish to make any more calls as I was already dismissed by the employees before.
I can only put this down to negligence.
Although, I have taken out some parts to make it a bit less ... awkward for future clients :)”
“Used this company before and was ok. Not sure if a change of management but recently they have started to charge extra for cleaning the wheel inside.
So here the rub, they say that some imperfection on the rim can lead to a slow leak. For £10 they will clean it and put some adhevise on to prevent it. Guess what, the next time they take your tyre off, the adhesive will be holding onto a bit of rubber and the process will be repeated.
No receipt given. Sorry guys next time will be going elsewhere”
“I regret to say that they are bunch of scams. if you lose anything in their garage that means it's gone. I found a wallet and phone in their garage last Saturday one of staff claimed it's his but turned out its not.unfortunatey the other staff and the manager backed the claim as well.they won't call the customer or hand they to the police, how bad is that?”
“Visited to have 2 new tyres and alloy repair - left my car with them for 1 hr and when returned they'd scratched the car, not repaired the alloy and put on tyres that weren't the same as requested. They denied any responsibility. Guy seemed to think that because he was the manager it was impossible for him to cause any damage and so he was absolved from any responsibility or liability. 3 other individuals joined in, crowding around me and if I was not with my partner I would've felt vulnerable and intimidated by their offensive and threatening behaviour. Seemed to think that by patronising us and denying any liability that this was good customer service and a means to resolving the situation. Manager even called my partner over for a quiet word to discuss things without me. Sexist, offensive and patronising way to do business. Refused to admit liaibilty or make good the damage. Ignored further contact by phone/email. AVOID and go elsewhere. These guys should not be allowed to trade.”
“Speedy Wheels are a fraud! I paid online for a set of rear tyres and a 2-wheel alignment (tracking) service. I just wanted the rear ones aligned as the tyres I was replacing had been worn unevenly. Anyway, I went to the appointment I booked online on the London road store, to be told then that they could replace the tyres but I had to go to a different store later that day to get the alignment done as they were fully booked (even though I booked online and as if I have nothing to do all day).
Once at the Babington Lane store, they said the 2 wheel alignment I paid for was by default only for the front ones (not mentioned on the website anywhere). They measured all wheels, and confirmed that the rear wheels needed adjustment, but said that they could not adjust them (even if I paid extra) as they did not have the right tool. So they supposedly adjusted the front ones and asked me to go elsewhere for the rear ones.
Called several other garages in town, and all of them stated that if the rear wheels got adjusted, the front ones had to be redone as they independent suspension on a Mini Cooper requires all four wheels to be done at once. I am a mechanical engineer, and I managed to subsequently confirm this information on the internet.
Picked a garage, paid again for a 4-wheel alignment just a hour after leaving Speedys, and to make it all worst, the guys at the new garage told me the car looked as if Speedy Wheels did not even adjust the front wheels!
Completely worried about Speedy's competency, I did a few checks myself and found the pressure on my new tyres were 31psi on one side and 39psi on the other. Not insignificant at all.
Went back to Speedy to explain the entire situation and get a refund for the 2-wheel alignment they did not do or should have done on the first place. The guy at reception basically called me a liar, denied the work was incorrectly done and after many arguing said if I reported to head office they might consider a 50% return (completely unacceptable given they did not even touch the car for alignment). At this point I left the place, and as the door banged behind me, the same guy threatened shouting he would break my car windows!
To summarise, if you have any sort of appreciation for your time, money and car, stay away from these unprofessional, disrespectful and fraudulent place.”