The Spa Bath Co. Reviews

Name: The Spa Bath Co.
Rating: 4.77

4.8 Rating 915 Reviews

97 %

of reviewers recommend The Spa Bath Co.

Company Reviews

Metrics

Info

4.8

Based on 915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Spa Bath Co.:

Whirlpool bath manufacturer based in Wales.

We've been manufacturing and delivering whirlpool baths throughout the UK since 2003.

Visit Website

The Spa Bath Co. 5 star review on 24th November 2021

Rizwan D

The Spa Bath Co. 4 star review on 13th October 2021

Jeremy M

The Spa Bath Co. 5 star review on 5th September 2021

Jenny B

The Spa Bath Co. 5 star review on 1st September 2021

Sarah H

234

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy staff very helpful bath arrived quickly and in great condition and I absolutely love it”

Helpful Report

“Arrived on time well packaged.”

Helpful Report

“The service I received was excellent. I was kept informed of delivery times and date. the quality of the bath is also very good. I would most definitely recommend this company and would certainly use them next time.”

Helpful Report

“The wirlpool bath com are very good and fast on dilivery fantastic, but my bath is not fitted yet but looks good”

Helpful Report

“Quick and easy website to use, great prices and very quick delivery. Highly recommended.”

Helpful Report

“Everything I wanted was in stock.”

Helpful Report

“Excellent product and excellent customer service! Explained we wanted controls in a different place and it was no problem! Friendly and approachable staff and delivery excellent and driver took bath to garage to store before installation. Would shop again with them! Only one suggestion and that instructions were included as has to download them from website and would have been nice to have some cleaning tablets thrown in for good measure!! Thanks”

Helpful Report

“Whirlpool bath was ordered. Was contacted very quickly to arrange delivery and the bath was delivered exactly when it should have been. The product itself is brilliant considering the price. Would recommend to anybody. Thank you.”

Helpful Report

“I have to say the whole experience form receiving a quote to having the bath delivered was faultless with good communication throughout The bath has just been installed in our new bathroom and is stunning... The Bath and the whirlpool components are all very good quality and appear to be well put together - I was pleasantly surprised how quiet the whirlpool pump was as we have as shower pump that is fairly noisy Happy to highly recommend the Whirlpool bath shop to everyone”

Helpful Report

“Very helpful and friendly staff delivered our bath exactly at the date and time agreed. The bath it's self is very good quality and looks lovely cannot wait to try it out as soon as the plumbers have finished. The whole experience has been excellent and would definitely deal with The Whirlpool Bath Store again and recommend them to friends.”

Helpful Report

“Received in time and working fine.”

Helpful Report

“I have been buying these sanitising tablets from the whirlpool bath shop for over 6 years and my whirlpool bath is still going strong no probs and would recommend them to anyone and as always great service .”

Helpful Report

“Very happy with the product and the service has been excellent”

Helpful Report

“Great customer service perfect bathroom suite at very resanable price Thank you Victor”

Helpful Report

“I purchased the LH Orlando 18 Jet Whirlpool Corner Bath and upgraded to the SuperCast as I also have a shower over the bath. I could not be more happy with the whirlpool and the service I received. The Whirlpool shop keep me informed re. the delivery and where happy to contact my builder directly which really helped.”

The Spa Bath Co. 5 star review on 9th July 2016

Helpful Report

“Excellent service, arrived as promised on the day. Whirlpool found to be high quality. Will certainly recommend to friends”

Helpful Report

“Excellent service and the bath arrived promptly and in perfect condition. Easy to install with clear instructions. Very pleased”

Helpful Report

“Unable to comment on the operation of the bath just yet as installation is yet to be completed. My bathroom is being completely renovated and a separate shower room is currently under construction. As for the actual purchase and delivery of the bath, all went very well and the original contact with Whirlpool Bath Shop was a pleasure and they were most helpful and courteous. I was very surprised with the delivery in that, possibly being a little naive, the consignment was very large! It consisted of no less than 4 wooden pallets screwed together to form a very rigid and unfortunately heavy support structure for the bath. It was then wrapped in a very thick polythene 'shrinkwrap'. I am most surprised that one is expected to sign for the delivery as received in good condition, when there is no way one can expect the driver to wait while it is completely unpacked and checked over!! Needless to say I didn't!! From what I have seen thus far of the actual bath, it looks superb. I would certainly be quite prepared to write a further review and possibly even add a photo or two, when installation and the remainder of the totally modernised bathroom has been completed and I have been able to make full use of it.”

Helpful Report

Thank you for your valuable feedback. We are currently testing a new two man delivery service which we hope to be able to roll out for all bath deliveries very soon. It would be great to see the installed product once your bathroom is complete. Thanks again.

“The Service Was First Class From Start To Finish Our Product Arrived When They Said And Now Its Fitted It Looks Fabulous”

Helpful Report

Thanks for your comments, we hope you enjoy your new whirlpool bath.

“Order went smoothly.packaged well and delivered on time.good experience.”

Helpful Report

The Spa Bath Co. is rated 4.8 based on 915 reviews