The Spa Bath Co. Reviews

Name: The Spa Bath Co.
Rating: 4.77

4.8 Rating 915 Reviews

97 %

of reviewers recommend The Spa Bath Co.

Company Reviews

Metrics

Info

4.8

Based on 915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Spa Bath Co.:

Whirlpool bath manufacturer based in Wales.

We've been manufacturing and delivering whirlpool baths throughout the UK since 2003.

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The Spa Bath Co. 5 star review on 24th November 2021

Rizwan D

The Spa Bath Co. 4 star review on 13th October 2021

Jeremy M

The Spa Bath Co. 5 star review on 5th September 2021

Jenny B

The Spa Bath Co. 5 star review on 1st September 2021

Sarah H

234

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time and great product. Looks Fantastic. Thank you.”

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“The items I bought were exactly as described on the web site. They were delivered very quickly & most importantly they look fantastic.”

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“The website was easy to use , the goods ordered were reasonably priced ,arrived quickly and worked great. We plan to use this site from now on”

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“No fuss ordering, product was as described and fast delivery.”

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“Very high quality bath products I use it every day Everything is working perfectly I'm very happy with the Whirlpool bath 23 Jett's”

The Spa Bath Co. 5 star review on 4th January 2017

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“Easy to order and quick delivery.”

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“Made an offer for a bath through eBay and the response was instant. All communication after that was great. The ladies on the phone were a pleasure to deal with. They were very accommodating with the delivery date. And when I phoned them on the day of the day of delivery they were able to give an estimate of the delivery time. Only down side would be delivery itself. they're not insured to bring the bath inside the house, so extra help had to be arranged. This was a minor inconvenience and would certainly not put me off using them again. Overall I highly recommend The Whirlpool Bath Shop. (I know someone people on some websites are offered discounts or freebies in exchange for an "honest review" I would like to make it clear this didn't not happen here. I am a fully paying customer just like you, I found the bath I liked on eBay, clicked "make an offer" and they accepted.)”

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“Chris went over and above the call of duty with help and advice over the phone. Unusual to get such a dedicated and caring customer service these days. Excellent! Delighted all round. Highly reccommended.”

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“Really happy with my goods and got them in good time thank you”

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“I have used these before. In my opinion the best on the market.”

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“bought 3 bottles of fragrance for a special offer price. very nice items, will buy again”

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“Excellent company to deal with a fast delivery of items, would use this company again.”

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“Great customer and delivery service. Excellent communication and the bath is fabulous. Would definitely recommend this company.”

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“Great product great price great costumer service. Wanted to change my order and it wasn't a problem”

The Spa Bath Co. 5 star review on 4th December 2016

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“Lovely bath, thank you.”

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“Very please with our purchase. Lots of helpful advice given over the phone prior to purchase, the number of options available was endless. Finally settled for a 23 jet shower bath which came with free chromotherapy lighting. Delivery was excellent, you are left with the packaging and pallet but as it was free delivery no moans about that. Can highly recommend.”

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“Well worth the money a must have for the cold nights”

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“Bought a beautiful L shape 23 jet bath with airspa. Fast delivery and well packed with easy to understand instructions. We have left it a few months to leave a review to fully test but we can't fault it at all. Chromotherapy light is a must, wouldnt go without one now. Perfect. Would recommend to anyone.”

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“The staff are so helpful and prompt when dealing with you. Excellent bath quality and fixings are of really good quality. It was delivered before the the estimated date and I like the way you get a follow up call to verify your delivery and preferences on control placement. Overall excellent quality and service the kids love the spa function in the bath. Bath time has become more fun Thanks so much”

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Thank you George, really appreciated.

“half the price of my local diy store and came assembled all pipes ect. Quick free delivery to other end of the country fantastic product at a great price, a great addition to any bathroom. Thanks to the whirlpool bath shop.”

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Thank you Steven.

The Spa Bath Co. is rated 4.8 based on 915 reviews