The Spa Bath Co. Reviews

Name: The Spa Bath Co.
Rating: 4.77

4.8 Rating 915 Reviews

97 %

of reviewers recommend The Spa Bath Co.

Company Reviews

Metrics

Info

4.8

Based on 915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Spa Bath Co.:

Whirlpool bath manufacturer based in Wales.

We've been manufacturing and delivering whirlpool baths throughout the UK since 2003.

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The Spa Bath Co. 5 star review on 24th November 2021

Rizwan D

The Spa Bath Co. 4 star review on 13th October 2021

Jeremy M

The Spa Bath Co. 5 star review on 5th September 2021

Jenny B

The Spa Bath Co. 5 star review on 1st September 2021

Sarah H

234

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication from the company and a prompt and courteous customer service. The bath was delivered in under a week. If you ring and ask, an hour delivery window can be given, to save you waiting in all day. The bath is not installed yet, but it looks good and so far I am impressed.”

Helpful Report

Thank you Sarah, hope you enjoy it once installed. If you have any questions about installation do please give us a ring.

“We love our 750 wide Algarve bath and the jets are really relaxing.”

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“beautiful carron profile bath it is huge!!! service excellent, i had to wait 3 months for a plumber to fit my bath, one of the legs was missing which i should have checked upon receipt but i called customer services and i received the missing leg the very next day 1st class service thankyou. enjoying my whirlpool bath x”

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“Definitely worth having a look - a great range of products at very competitive prices. Despite really good discount from our local bathroom supplier, they couldn't match the prices from Whirlpool Bath Shop. We needed to make a small adjustment to our order and after one phone call, everything was sorted out in a friendly and professional manner. The courier was a bit of a pain - didn't arrive when planned - but the shop did everything they could to arrange another convenient time. The bath arrived safe and sound, well wrapped and securely loaded on a pallet. It looks great and we're chuffed to bits with our purchase.”

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Thank you Leonie, glad you are enjoying your new bath.

“Excellent products and service. Will be back.”

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Thanks Brenda.

“Great customer service. I ordered a whirlpool bath and was quickly contacted by a customer staff confirming my specification. I had to change the delivery date three times and each time I called to reschedule delivery there was no hesitation in changing dates. My whirlpool bath arrived in very good condition and I am so happy with this bath. Well done for meeting my needs and your good customer service. Thank you.”

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Thanks Tryphena. Thank you for your kind feedback.

“Excellent product and delivered as promised. Fitting instructions could have been a little clearer, but any questions were cleared up by sales staff who were very helpful. Would recommend this company.”

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Thanks Richard, we are reviewing our installation instructions. Thanks for your feedback.

“Quick efficient service would highly recommend.”

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“I found Whirlpool products excellent. The company were very qick in attending to my order, and deivery. Their interest in customer satisfaction is second to none. I would recommend all their products.”

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“Easy to place order and all arrived on time as agreed. Would definitely use this service again. Thank you.”

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“I have just had my bath installed and can say it is luxurious. The customer service of the company, I cannot fault I found all the staff to be really professional.”

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“Very quick, efficient, helpful and friendly service. Was really pleased with the ease of the order and delivery process. Bath arrived on time as planned and information given was very thorough and clear. Appreciated the phone call after I completed my order online to discuss delivery dates, information I needed to know for delivery and where the whirlpool controls should go. Bath is great, good quality and looks really good in our new bathroom. Would highly recommend the whirlpool bath shop.”

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Thank you for the recommendation Sian, hope you enjoy your new bath.

“The whole experience of purchase from the website to delivery was very easy. Everything that was supposed to happen did happen and on time. The supporting e-mails and paperwork were all in order. The bath is installed and tiling is nearly finished. My wife can't wait to have a bath and try out the whirlpool! I would recommend The Whirlpool Bath Shop to anyone.”

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Thank you Charles, much appreciated feedback.

“I had a number of questions before I bought my whirlpool spa bath. I called a number of times with different questions and each time everything was answered fully. Such lovely service. Friendly, helpful and efficient. The bath was delivered exactly when it should have been. Now it's installed it's absolutely wonderful. Much better than I'd hoped it would be. I can't recommend the product or the service enough. Just brilliant!”

Helpful Report

Thank you Nicole, glad we could help, enjoy your new bath.

“The team at the Whirlpool Bath Store were really helpful and kept me informed of build and delivery dates throughout. All parts were delivered efficiently and so far the quality of the bath and shower door etc. is excellent.”

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“In a word, excellent, from ordering to delivery. The bath was exactly as described, they called me to confirm delivery address and date and configured the bath to my requirements. Thankyou.”

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“Excellent service. They call to verify where you need the controls, something one takes for granted. Would gladly recommend their friendly yet professional service.”

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“This whirlpool bath arrived as expected and is a must for anyone suffering with back problems. We are extremely satisfied with this bath and would definitely recommend it to our family and friends.”

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“The bath pillow is excellent quality and fits well -delivery was quick and well packaged. All in all very pleased.”

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“Very efficient order transaction and swift delivery, recommend this company and will definitely be using again.”

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The Spa Bath Co. is rated 4.8 based on 915 reviews