The Spa Bath Co. Reviews

Name: The Spa Bath Co.
Rating: 4.77

4.8 Rating 915 Reviews

97 %

of reviewers recommend The Spa Bath Co.

Company Reviews

Metrics

Info

4.8

Based on 915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Spa Bath Co.:

Whirlpool bath manufacturer based in Wales.

We've been manufacturing and delivering whirlpool baths throughout the UK since 2003.

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The Spa Bath Co. 5 star review on 24th November 2021

Rizwan D

The Spa Bath Co. 4 star review on 13th October 2021

Jeremy M

The Spa Bath Co. 5 star review on 5th September 2021

Jenny B

The Spa Bath Co. 5 star review on 1st September 2021

Sarah H

234

Anonymous

Anonymous // 01/01/2019

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“From the very off I've been impressed with the level of service that I received. The bath arrived exactly when it said it would be delivered and was well packaged. We're now loving our spa bath very luxurious and a quality product delivered by professionals. Thank you!”

The Spa Bath Co. 5 star review on 19th September 2017

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“item was as it was discribed on line. very good cominicatino . delivered on time. Thanks again”

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“Had the exact part that I required at a reasonable price with good delivery.”

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“Excellent product and excellent service.”

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“I just love the low foam bath essences. The cleaning products are the best. Easy to order and swift delivery. Would highly recommend The Whirlpool Bath Shop for all your essentials.”

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“Fast delivery, excellent products, not too expensive.”

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“Absolutley in love with my japanese deep soaker spa bath. Ordering, delivery and customer service was all easy and good.”

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“The service was very quick and the products, I bought some oils are divine. The bath cleaner does what is supposed to. I would highly recommend the whirlpool bath shop.”

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“It does everything we hoped and is one of our very best purchases for our home.”

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“Very good product, good price and quick delivery.”

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“Product seem good quality, delivery service very poor, costing me additional cost due to failed delivery and inaccurate explanation”

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Hi Adam, Sorry that you had delivery issues. I will investigate this now and come back to you later today. Thanks. Martin

“I wanted to know how to clean the whirlpool system of our bath and Google took me straight to this website. The answers were all there, easy to find and I ordered the recommended cleaning fluid. The procedure was simple, the product arrived as scheduled and it worked as described - a perfect experience!”

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“Very quick helpful responses re whirlpool bath inquiries. Kept in touch re delivery dates - went the extra mile for delivery date and time . Delivery man brilliant. Product excellent too. Would heartily recommend this company.”

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“Good product good service”

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“Quick delivery and customer services rang to inform me that some items were out of stock but could change for alternative, which I did. They came the next day”

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“I love the bath oil I ordered and the Whirlpool Bath Shop always has an excellent choice of fragrances.”

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“Excellent service. Customer service team were efficient and extremely helpful. Overall excellent service! Bath came on time, checked and fully equipped. Very happy customer”

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“Our delivery arrived on time and we were kept up-to-date with the progress of our order. We are absolutely loving our new whirlpool bath and can highly recommend these if you work a busy schedule and need assistance with un-winding at the end of a busy day! Thanks Whirlpool!”

The Spa Bath Co. 5 star review on 15th August 2017

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“From start to finish communication was fantastic, its the little detail like ringing me up to see which side i want the controls and which end will my shower be going, without this i would have probably got it wrong which i did and it wasnt a problem when i got back in touch and it was corrected for me. Delivery was just as good from ringing me a hour before to off loading. Faultless service from start to finish, oh the bath by the way is stunning.”

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“A very good service. We moved into a house which had a whirlpool spa bath already installed. We needed to know how to clean it and with what. A very good site with instructions. Ordered the cleaning solution, tablets and a low foam oil. Delivered very quickly. Will not hesitate to use the site again.”

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The Spa Bath Co. is rated 4.8 based on 915 reviews