S W Hygiene Reviews

Name: S W Hygiene
Address: Unit 9 Miller Business Park, Station Road, Liskeard, Cornwall
Rating: 4.95

5.0 Rating 847 Reviews

100 %

of reviewers recommend S W Hygiene

Company Reviews

Metrics

Info

5.0

Based on 847 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 0184 060

Email:

customercare@southwesthygiene.co.uk

Location:

Unit 9 Miller Business Park,
Station Road,
Liskeard
Cornwall
PL14 4DA

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Anonymous

Anonymous // 01/01/2019

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“We have been with SWH for nearly 19 years and always had great service. They arrange our schedule at the beginning of the season then I don't have to think anymore about it. I have complete confidence they will arrive as scheduled and do an excellent job with no fuss, they service our campsite sanitary bins and air fresheners and are able to offer a completely flexible seasonal service. Paul Ford is now our regular person, he is always cheerful and friendly and it is so helpful to have a regular person who knows where they are going and what needs doing.”

Helpful Report

Posted 1 month ago

Hi Judith, Thank you very much for your amazing review. Wow, 19 years of being a South West Hygiene Customer! Thank you for trusting in us with your servicing over such a long period of time, and so pleasing to hear you are happy with the services we provide. We will pass on your comments to Paul who will be delighted to hear this. Thank you so much for your continued trust in us. If you require anything further, please do not hesitate to contact us. Nicholas Hunt South West Hygiene

Posted 4 weeks ago

“Reliable and professional. Competitive rates.”

Helpful Report

Posted 2 weeks ago

Hello Adam Your kind words mean a lot to us! We’re committed to providing professional, reliable service at a fair price so it's great to know we're getting it right. Please don't hesitate to reach out if there is anything you need from us. From Rachel at SWH

Posted 2 weeks ago

“We have been using SW Hygiene for 3 years now having been quoted a fair and reasonable fee for their services. Everyone I deal with is always polite, efficient and nothing is too much trouble. Professional approach is evident from administration through to facilities servicing. Lee in Customer Servicing, Karen at the Depot and reliable and friendly Emma are a pleasure to work with! Thank you all.”

Helpful Report

Posted 1 month ago

Hello Jo Thank you so much for your kind words and continued loyalty over the past three years! We’re delighted to hear that you’ve had such a positive experience with our team. It’s always our goal to provide professional, friendly, and efficient service, so your feedback truly means a lot. We’ll be sure to pass your lovely comments on to Lee, Karen, and Emma – they’ll be thrilled to know they’ve made such a great impression. From Rachel at SWH

Posted 1 month ago

“staff are friendly and ensure bins are emptied and wiped clean when attending site.”

Helpful Report

Posted 1 month ago

Hello Nigel Thank you for your kind feedback! We're glad to hear that our team has made a positive impression with their friendly service and attention to detail. We take pride in maintaining high standards of service and it's great to know that it's being noticed. Please do reach out if there is anything we can do in future. From Rachel at SWH

Posted 1 month ago

“Although not due for monthly sanitary bins we had a problem called SWH within 5 minutes recieved call back that the bins would be emptied today. Absolutley first class service and the reason I do not hesitate to recommend using South West Hygiene. Calls get answered in super quick time and everyone who answers the phone is knowledgable.”

Helpful Report

Posted 2 months ago

Hello Michelle Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team at South West Hygiene was able to respond so promptly and efficiently when you needed us. Providing first-class service is what we strive for, and it’s fantastic to know our quick response and knowledgeable staff made a positive impression. Your recommendation means a great deal to us – thank you again for your continued trust and support! From Rachel at SWH

Posted 2 months ago

“We switched to SWH from PHS last year and it's the best thing we've done. A really responsive service and the staff are all very friendly and engaging when they visit our site.”

Helpful Report

Posted 2 months ago

Hello Matt Thank you so much for your kind words and for making the switch to SWH! We're thrilled to hear that you've found our service responsive and our team friendly and engaging—it means a lot to us. If there's anything we can do to turn that 4 stars into 5, we’d love to hear your feedback. As always, if we can be of any further assistance please don't hesitate to get in touch. From Rachel at SWH

Posted 2 months ago

“Consistently excellent service. Highly recommended.”

Helpful Report

Posted 3 months ago

Hello Rupert Thank you so much for your kind words and 5-star review! We're thrilled to hear that you consistently have an excellent experience with us. Your recommendation means a lot and if there is anything you need from us in future please don't hesitate to reach out. From Rachel at SWH

Posted 3 months ago

“Excellent service from Karen Staddon at South West Hygiene. Quick and helpful responses.”

Helpful Report

Posted 4 months ago

Hello Matt Thank you so much for your kind words! We're delighted to hear you had a great experience with Karen – she’s a valued member of the South West Hygiene team, and we’ll be sure to pass on your lovely feedback. If there's anything else we can help with, we're always here! From Rachel at SWH

Posted 4 months ago

“Very efficient”

Helpful Report

Posted 4 months ago

Hello Darren Thank you for your feedback! Customer satisfaction is our top priority, and we appreciate you taking the time to share your experience. Please reach out if there is anything more you need from us. From Rachel at SWH

Posted 4 months ago

“I have been using South West Hygiene for a while now, and I must say, I am extremely satisfied with their service. They are professional, reliable, and always go the extra mile to ensure everything is well-maintained and up to high standards. A special mention to Daren, who is always friendly, courteous, and incredibly helpful. His positive attitude and willingness to assist make a real difference. No matter the situation, he always finds a solution with a smile! If you're looking for a hygiene service provider that truly cares about customer satisfaction, I highly recommend South West Hygiene. A five-star experience every time! ⭐⭐⭐⭐⭐”

Helpful Report

Posted 5 months ago

Hello Nevin Thank you so much for your fantastic review! We're thrilled to hear that you've had such a positive experience with South West Hygiene. Providing professional, reliable service is at the heart of what we do, and it's wonderful to know that we've met your expectations. A huge thank you for highlighting Darren's exceptional service — we’re lucky to have him on the team! We'll be sure to pass on your kind words to him; it’ll mean a lot. Your recommendation and five-star rating truly mean the world to us. If there's anything more we can do for you, please don't hesitate to reach out. From Rachel at SWH

Posted 5 months ago

“Polite, professional and very fast service. The setting up of the account was easy and efficient.”

Helpful Report

Posted 7 months ago

Hello Beatrice Thank you very much for your lovely review. We are delighted that you have found dealing with us easy and efficient, we try our very best to accommodate our customers needs. If there is anything more we can do for you please feel free to get in touch. From Rachel at SWH

Posted 7 months ago

“I most recent visit was not so good. Another memeber of your team was present and the service was very slow and their attitude was not that good.”

Helpful Report

Posted 8 months ago

Hello Peter We welcome all feedback and were genuinely shocked, to hear about your recent experience and want to express our sincerest apologies. S W Hygiene strives to provide exceptional service to all of our customers and we apologise unreservedly that we have failed to hit the mark on this occasion. Please rest assured that this is not reflective of the high level of service we expect from our team. We will be conducting a full investigation into our last visit, to you, and we will be back in touch to follow up with you as soon as possible. From Rachel at SWH

Posted 8 months ago

“VERY GOOD COMPANY,”

Helpful Report

Posted 8 months ago

Hello Shula Thank you for taking the time to give us feedback on the service you receive from us here at South West Hygiene. If you need anything from us going forward please don't hesitate to get in touch. From Rachel at SWH

Posted 8 months ago

“Fantastic Customer Service, very prompt and efficient in everything they do. I would highly recommend their services to other potential customers.”

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Posted 9 months ago

Hello Gary Thank you so much for your kind words! Providing excellent service is our top priority, and it’s wonderful to know that we meet your expectations. If we can be of any further assistance please don't hesitate to reach out. From Rachel at SWH

Posted 9 months ago

“Excellent service. Attended extremely quickly when we requested an impromptu waste collection outside our usual scheduled service.”

Helpful Report

Posted 10 months ago

Hello Tom Thank you for your kind feedback! We're delighted to hear that you were satisfied with our quick response and service. We always strive to accommodate our clients' needs, even outside of the usual schedule. If there's anything else we can assist with, please don't hesitate to reach out! From Rachel at SWH

Posted 10 months ago

“Excellent service. The team members were reliable and effective throughout the season. The operation standard has been excellent with appropriate communictaion/feedback. We look forward to continueing with SWH service.”

Helpful Report

Posted 10 months ago

Hi Andy Thank you very much for your amazing review! We're really pleased to hear that you're satisfied with the service you receive from us. Your feedback means a lot to our team, and we`ll pass this on to them too. If there's anything more we can do for you, please don't hesitate to reach out! From Lee at SWH

Posted 10 months ago

“Highly recommend. Very helpful and efficient. Staff are professional and friendly. Can’t speak highly enough of them and their service. Well done and thank you team.”

Helpful Report

Posted 10 months ago

Hi Angela Thank you so much for your kind words! We're thrilled to hear how pleased you are. Our team really does take pride in being timely, professional, and are always aiming to provide a very high level of service. Please do reach out if you require anything from us in future. From Lee at SWH

Posted 10 months ago

“South West Hygiene have recently been awarded our contract for our hygiene services to cover 37 primary schools and 1 activity centre. From the beginning their communication has been over and above, with smooth installation of new consumables, trial of products and moving forward weekly collections since September from our schools. We look forward to the continuation of this excellent service.”

Helpful Report

Posted 10 months ago

Hello Pam Thank you for your kind words and for entrusting South West Hygiene with the contract for hygiene services across your 37 primary schools and activity centre. We're thrilled to hear that we have met your expectations so far. We remain committed to maintaining the same level of quality service as we continue with the weekly collections and any future requirements. It's a pleasure working with you, and we look forward to building on this excellent partnership. Please don't hesitate to get in touch should you need anything in future. From Rachel at SWH

Posted 10 months ago

“Excellent service, unsung heros, on time, professional and pleasant”

Helpful Report

Posted 10 months ago

Hello Lewis Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service. Our team takes pride in being timely, professional, and always aiming to provide a pleasant experience. Please do reach out if you require anything from us in future. From Rachel at SWH

Posted 10 months ago

“I can’t praise SWH enough. They are great value for money and provide a superb service.”

Helpful Report

Posted 1 year ago

Hello Linda Thank you so much for your kind words! We're thrilled to hear that you're satisfied with the value and service you receive from us. Your feedback means a lot to our team, and we're here to continue delivering excellent service whenever you need us. If there's anything more we can do for you, please don't hesitate to reach out! From Rachel at SWH

Posted 1 year ago

“Excellent customer services. I had a small issue and reached out, originally the wrong way but they were quick to reach out to me and resolve the situation. Thank you!”

Helpful Report

Posted 1 year ago

Hello Veela Thank you for reaching out to us in the first instance. We pride ourselves on our customer service and are thrilled that we were able to resolve this situation quickly. Should you need to speak to us in future please don't hesitate to get in touch. From Rachel at SWH

Posted 1 year ago

S W Hygiene is rated 5.0 based on 847 reviews