S W Hygiene Reviews

Name: S W Hygiene
Address: Unit 9 Miller Business Park,, Station Road, Liskeard, Cornwall
Rating: 4.94

4.9 Rating 620 Reviews

100 %

of reviewers recommend S W Hygiene

Company Reviews

Metrics

Info

4.9

Based on 620 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0184 060

Email:

sales@southwesthygiene.co.uk

Location:

Unit 9 Miller Business Park,,
Station Road,
Liskeard
Cornwall
PL14 4DA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language:

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English

“We have used this company for a number of years and couldn't rate them more highly. Tony, the person responsible for our language school, is an absolute delight - so friendly, professional and kind. He does and excellent job and always puts a smile on our faces too. People like him make an immense difference!”

Helpful Report

Posted 2 months ago

Hello Sarah Thank you for taking the time to give us wonderful feedback about your experience with South West Hygiene and specifically Tony who looks after your site. He really is a credit to our business and I will certainly be passing this on to his team leader. Should you need anything from us going forward, please do get in touch. From Rachel at SWH

Posted 2 months ago

“Professional and responsive. Would recommend.”

Helpful Report

Posted 1 week ago

Hello Lisa Thank you for taking your time to leave us a wonderful 5 star review. It's fantastic that you would recommend us to others. Should you need us for anything in future please do get in touch. From Lee at SWH

Posted 1 week ago

“Judith is amazing. Communication is excellent. The team always go above and beyond to support your needs, especially if it is urgent.”

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Posted 1 week ago

Hello Emma We couldn't agree more! Judith is a great member of the team and I know takes pride in everything she does. I will certainly pass this over to the depot to see. Should you need anything from us in future please do get in touch. From Rachel at SWH

Posted 1 week ago

“Hello, what a coincidence, I emailed you earlier today giving a good review. It has been a pleasure working with you since September, when we signed a contract with you. Nadine is a delight. She is professional, friendly and polite. if only all companies were as great as yours.”

Helpful Report

Posted 3 months ago

Thank you so much for your 5 star rating of South West Hygiene, Kelly! We really appreciate your kind words and are delighted that you have been extremely satisfied with our services since September. I will make sure that Nadine sees this and we agree she is a fantastic employee and we are so pleased to see her hard work being recognised. Should you need anything in future please do get in touch. From Rachel at SWH

Posted 3 months ago

“Very good communication and very helpful operative.”

Helpful Report

Posted 4 months ago

Thanks very much for your review, Gill. We`ll pass these comments on to the team and hope you have a great Christmas break. If there is anything more we can do for you, please get in touch. From David at SWH

Posted 4 months ago

“We have used SW Hygiene for a number of years for our sanitary waste contract. Reliable and professional service. Would highly recommend.”

Helpful Report

Posted 4 months ago

Hello Sam Thank you for taking the time to leave us a great review about the reliable and professional service that you receive from us. It is wonderful to hear when customers, who we have worked with for a number of years are happy and confident to recommend our services to others. If we can be of any further assistance in the future please don't hesitate to get in touch. From Lee at SWH.

Posted 4 months ago

“We are very pleased with the service that we receive from South West Hygiene. The lady who carries out our regular service is friendly, helpful and efficient. Also, a recent request that I made to your office to change something in our contract was dealt with quickly and efficiently. Many thanks indeed”

Helpful Report

Posted 4 months ago

Hello Phillipa Thank you for such amazing feedback and for taking the time to leave us a review. We really do appreciate hearing from our customers so I will certainly pass this on to the whole team, including Jill who looks after your site. Should you need anything from us in future, please do get in touch. From Rachel at SWH

Posted 4 months ago

“I have always found South West Hygiene to be a highly professional and friendly team to work with. They communicate well and as a service provider they cannot be faulted as they do a good job and above all else - they can always be relied upon!”

Helpful Report

Posted 4 months ago

Hello Carol Thank you for taking the time to leave us such a fantastic review. It is great to hear that you are confident that you can rely on us to provide a professional service; and that you would recommend South West Hygiene. Should you need anything from us in future, please do get in touch. From David at SWH

Posted 4 months ago

“Southwest Hygiene has been our main service provider for Sanitary and Medical waste for a number of years now. The Technicians that attend the site are very polite and welcoming and always go out of their way to assist the Academy. Likewise, the Management Team are exceptional and nothing is too much trouble. I would recommend Southwest Hygiene to any school in the Somerset area.”

Helpful Report

Posted 4 months ago

Hello Gary Thank you for such amazing feedback and for taking the time to leave us a review. We really do appreciate hearing from our customers that we have worked with for so long. I will certainly pass your praise on to the whole team who look after your school. Should you need us for anything in future, please do get in touch. From Lee at SWH

Posted 4 months ago

“Excellent service, pleasant staff”

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Posted 4 months ago

Hello Samantha Thank you so much for leaving us a lovely review. I will certainly pass your praise on to the team who look after your site. If you need anything from us in future please do get in touch. From Rachel at SWH

Posted 4 months ago

“South West Hygiene always goes above and beyond with the service they provide. When I increased my units mid-contract they supplied the extras quickly to meet our operational needs and kept me informed on the delivery time by phone call.”

Helpful Report

Posted 4 months ago

Hello John Thank you for taking the time to leave us a fantastic review of your experience using South West Hygiene. Providing our customers with exactly what they need is paramount to us along with keeping you in the loop every step of the way. If we can help with anything going forward, please do get in touch. From David at SWH

Posted 4 months ago

“the team at SWH always responds to inquiries quickly and efficiently. happy with the services provided.”

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Posted 4 months ago

Hello Alister Thank you for taking the time to leave a review of your experience with South West Hygiene. Should you need anything further from us please do get in touch. From Rachel at SWH

Posted 4 months ago

“South West Hygiene has always given us exemplary service. The People who visit our property are always pleasant and helpful. The products they provide are top quality. We needed to change the products supplied at short notice and it was carried out swiftly and with no fuss. We would highly recommend this company.”

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Posted 4 months ago

Hello Caroline Thank you for such amazing feedback, high praise indeed! We really do appreciate hearing from our customers that we have worked with for a long time. I will certainly pass your comments on to the whole team. Should you need anything from us in future, please do get in touch. From David at SWH

Posted 4 months ago

“Friendly, Fast, Efficient. Professional and courteous service-orientated company.”

Helpful Report

Posted 5 months ago

Hello Bill Thank you for leaving us a great 5 star review! We are very happy that you would recommend South West Hygiene to others. If you need anything from us going forward please don't hesitate to get in touch. From Lee at SWH

Posted 5 months ago

“Always polite and courteous, good office team that respond to inquiries quickly and efficiently”

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Posted 5 months ago

Hello Chris Thank you for taking the time to leave us a 5 Star Review. We pride ourselves on responding to customers quickly and efficiently, so it is lovely when we receive this type of feedback. Should you require anything from us in future please don't hesitate to get in touch. From Rachel at SWH

Posted 5 months ago

“No issues, They provide a good service. Always polite and on time. Would reccomend.”

Helpful Report

Posted 6 months ago

Hello Simon Thank you for leaving us a great 5 star review! We are very happy that you would recommend South West Hygiene to others and that you haven't had any issues with the service we provide. If you need anything from us going forward please don't hesitate to get in touch. From Lee at SWH

Posted 6 months ago

“Good communication, friendly efficient service especially from Kerry.”

Helpful Report

Posted 6 months ago

Hello Jane I wanted to say thank you for leaving us a 5 Star review of the "friendly efficient service" and "good communication" that you receive from SW Hygiene. I will certainly pass your comments on to Kerry who looks after your site. If you need anything from us in future please don't hesitate to get in touch. From David at SWH

Posted 6 months ago

“We have had two months this year where we had no service Feb& Mar It has taken me until now end of Aug, two telephone calls and finally speaking with Stephen in the finance department dirrect to get a credit note. Having phoned back in April and speaking to your customer service desk I think that having to phone back up again and chase this not very acceptable. However speaking with Stephen he was very helpfull and shorted out the problem straight away.”

Helpful Report

Posted 7 months ago

Hello Michelle Thank you for taking the time to write us a review, I am really sorry to see you only gave us 3 stars, and were unhappy with a couple of elements. As you are aware we use a subcontractor to carry out these works and were not informed of the missed services, please rest assured we vet all of our contractors to ensure we use the best of the best, and will take this up with them to ensure there are no further missed services and our usual high standards to resumes. I apologise this was not dealt with straight away and will investigate what went wrong. I am pleased to hear that has now sorted this. If you require anything further please do not hesitate to contact our Customer Care Team. From Nick at SWH

Posted 7 months ago

“Superb service”

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Posted 7 months ago

Hello William Thank you very much for your 5 star review of our company. If there is anything more we can do for you please get in touch. From Lee at SWH

Posted 7 months ago

“Always provide excellent, professional services both when on-site and over the telephone. Would certainly recommend them, they have never let us down.”

Helpful Report

Posted 7 months ago

Hello Louise Thank you for such amazing feedback and for taking the time to leave us a review. We really do appreciate hearing from our customers so I will certainly pass this on to the whole team, including those who attend your site. Should you need anything from us in future, please do get in touch. From Lee at SWH

Posted 7 months ago

“Service is good but very expensive when you are sub contracting to a local firm”

Helpful Report

Posted 7 months ago

Hello Jill Thank you for your review of South West Hygiene. Following on from our communication last week with regards to your account, we are happy that you accepted our proposed prices and are continuing to work with us. Having been a customer of ours for many years we are always happy to look at pricing and ways to improve our customer’s experience. We appreciate you taking the time to leave us the response and would welcome any feedback you may like to give as to what we could do achieve a 5-star rating in the future; our email address is customercare@southwesthygiene.co.uk should you wish to discuss anything further. From Rachel at SWH

Posted 7 months ago

S W Hygiene is rated 4.9 based on 620 reviews