How would you rate
Somerset Hot Tubs?
"I have been a customer of Somerset Hot Tubs since 2007. I have recently purchased my third Spa! I have continued to be a customer because Gary, Tracey and the team have given me 100% plus service over the years. The service has been fast and efficient. The team are very friendly and their product knowledge is excellent. Its good to deal with a company who knows what they are talking about.
Hoping to be a customer for many more years to come."
"Without a shadow of a doubt, Somerset hot tubs are one of the easiest and friendliest company’s to deal with. I’ve been dealing with them for the last ten years and have never been let down, they are always happy to help."
Thanks Alan, it's been a pleasure working with you for all these years.
Posted 1 day ago
"From them from minute we stepped in the showroom Garry made us feel very welcome, his knowledge and guidance was very invaluable, nothing was too much trouble and we weren’t pushed into a sale. We went away a lot more knowledgeable and didn’t hesitate to decide where we wanted to buy a hot tub from. The installation went without a hitch and the after service is fantastic. When we went back in to ask for advice on our water condition it was no trouble for Garry to pop in on his way home from the showroom to test the water and give us advice on which chemicals to use to fix the problem, the service is exceptional and they know their stuff. Well done Somerset hot tubs keep up the good work. You won’t go wrong purchasing a tub from here. We are very pleased with our Vita Spa tub and we use it nearly every day since we bought it 3.5 years ago."
Thanks Tracy, we are very honest and provide you with as much information we can so you can make an informed decision. Thanks so much for the great review, and look forward to supporting you for many years to come.
Posted 1 day ago
"From the minute we stepped in the showroom Garry made us feel very welcome, his knowledge and guidance was very invaluable, nothing was too much trouble and we weren't pushed into a sale. We went away a lot more knowledgeable and didn't hesitate to decide where we wanted to buy our hot tub from. The installation went without a hitch and the after service is fantastic. When we went back in to ask for advice on our water condition it was no trouble for Garry to pop in on his way home from the showroom to test our water and give us advice on which chemicals to use to fix the problem, their service is exceptional and they know their stuff. Well done Somerset Hot Tubs keep up the good work. You won't go wrong purchasing a tub from here."
"A friendly helpful but not too pushy an attitude is Gary and teams secret. Great service and excellent product, we are so pleased we bought local and kept clear of all iffy suppliers. We are delighted with our Vita spa!"
Thanks Russell for the review, we hear so many times customers are pushed in to a purchase by the selling Company. We never do a hard sell. We don't like it when we want to buy something.
Garry and team
Posted 2 days ago
"Last July 2017 when we first purchased our very first inflatable hot tub from The Range, we had lots of queries with the running of it and the manufacturer was reluctant to offer help and advice, so we decided to contact Somerset Hot Tubs who were more than happy to help us in any way they could. We also visited their showroom and purchased some chemicals too.
Three months later after visiting their showroom twice, chatting with the owners and seeing the hot tubs available to purchase, we decided to invest in a Rota Spa as we loved relaxing in our hot tub every day, so this was ordered at the end of October 2017 and delivered middle of November 2017.
We love our hot tub and use it daily, it’s a huge relief to know that if we have any problems that their after sales customer service would be excellent and that they are willing to assist us
Thank you Somerset Hot Tubs"
Hi Sarah, thank you for the review, we really try to treat our customers as we would like to be treated ourselves. We were very happy to help with your chemical issues, and very please when you decided to upgrade your hot tub with us so quickly
Posted 2 days ago
"Their staff were helpful and knowledgable but there was no hard sale. I also felt that at I had their full attention during my visit. They have a good understanding of the products."
"Somerset hot tubs provided a first class service from sales all the way through to delivery, when we moved house they even came down and installed the tub in the new property."
Thanks Chris for your 5 star review.
Posted 4 days ago