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Somerset Hot Tubs Reviews

5.0 Rating 83 Reviews
99 %
of reviewers recommend Somerset Hot Tubs
5.0
Based on 83 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Somerset Hot Tubs Reviews
Somerset Hot Tubs 5 star review on 2nd May 2026
Denisa
Somerset Hot Tubs 5 star review on 2nd May 2026
Denisa
Somerset Hot Tubs 5 star review on 2nd May 2026
Denisa
Somerset Hot Tubs 5 star review on 2nd May 2026
Denisa
Somerset Hot Tubs 5 star review on 2nd May 2026
Denisa
Somerset Hot Tubs 5 star review on 2nd May 2026
Denisa
Somerset Hot Tubs 5 star review on 2nd May 2026
Denisa
7
Anonymous
Anonymous  // 01/01/2019
Last July 2017 when we first purchased our very first inflatable hot tub from The Range, we had lots of queries with the running of it and the manufacturer was reluctant to offer help and advice, so we decided to contact Somerset Hot Tubs who were more than happy to help us in any way they could. We also visited their showroom and purchased some chemicals too. Three months later after visiting their showroom twice, chatting with the owners and seeing the hot tubs available to purchase, we decided to invest in a Rota Spa as we loved relaxing in our hot tub every day, so this was ordered at the end of October 2017 and delivered middle of November 2017. We love our hot tub and use it daily, it’s a huge relief to know that if we have any problems that their after sales customer service would be excellent and that they are willing to assist us Thank you Somerset Hot Tubs
Helpful Report
Posted 8 years ago
Hi Sarah, thank you for the review, we really try to treat our customers as we would like to be treated ourselves. We were very happy to help with your chemical issues, and very please when you decided to upgrade your hot tub with us so quickly
Posted 8 years ago
Their staff were helpful and knowledgable but there was no hard sale. I also felt that at I had their full attention during my visit. They have a good understanding of the products.
Helpful Report
Posted 8 years ago
Thanks for the review, it's nice to hear we don't do any hard selling, we don't like that ourselves when we buy a product so we ensure our sales team don't do a hard sell tactic either.
Posted 8 years ago
Somerset hot tubs provided a first class service from sales all the way through to delivery, when we moved house they even came down and installed the tub in the new property.
Helpful Report
Posted 8 years ago
Thanks Chris for your 5 star review.
Posted 8 years ago
Somerset Hot Tubs is rated 5.0 based on 83 reviews