Solo Fitness Reviews

Name: Solo Fitness
Rating: 4.60

4.6 Rating 137 Reviews

91 %

of reviewers recommend Solo Fitness

Company Reviews

Product Reviews

Metrics

4.6

Based on 137 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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“Excellent product and quick reliable delivery.”

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Posted 1 year ago

“Clear website, great build quality and fast delivery with DHL - what more could you ask for?”

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Posted 1 year ago

Hi Rob, Thanks for taking the time to leave us your feedback! Glad to hear it was a nice and easy process for you. If we can help with anything else in future - please just let me know. Best wishes, Colin

Posted 1 year ago

“Purchased to replace my bulky dumbbell stand and free up space in my small home gym. Very pleased with the stands, well made, compact, easy to install and use. Highly recommend, especially where space is an issue.”

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Posted 1 year ago

“The bench is super sturdy. I got mine with a handle and wheels. It is 60kg and I did not know. The company offered complimentary delivery when I told them I am single woman. Great service!”

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Posted 1 year ago

Hi Katila, Thanks so much for leaving us a review. Great to hear you were pleased with the service received. And I'm glad your bench arrived safely - hope you're enjoying using it! Best wishes, Colin

Posted 1 year ago

“Fantastic products. I love the design. I feel the brand has still a little way to go in expanding the product range they have available compared to their competitors. I also think they must rely on reviews and word of mouth because their marketing/social media presence is minimal and the products are not shouted about enough. I feel this is as good as it gets before going into incredibly expensive equipment that is 4 time the cost. I would like to have seen bespoke dumbbell cut outs on the adjustable bench for the size of the weights as the larger weights don’t sit as flush as the smaller weights. I can see why they’ve done this; and really I’m just trying to pick holes because they’re that good! Delivery did come at the wrong time but they do call in advance and luckily it wasn’t an issue. Communication has been great. 100% would recommend if you’re after a stylish gym!”

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Posted 1 year ago

Hi Chloe, Thanks so much for taking the time to leave us a detailed review. Great to hear you're happy with the bench. That's a good suggestion on the dumbbell hangers - we'll feed this back to the product team. They are busy working on a few new additions to the range as we speak, so keep your eyes peeled for those in the coming weeks. Thanks again for your review. Colin P.S. Love the wood panelling!

Posted 1 year ago

“Bench with weights looks great. I had booked a two person delivery but one poor man had to carry bench and weights by himself!”

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Posted 1 year ago

Thanks very much for sharing the photo! The gym looks brilliant. Our installers who carry out the deliveries are very used to heavy fitness equipment, so I am assured by our logistics team that he was fine. However, we've changed the delivery service name from 2-man to in-home. Just to make it clearer in future. Thanks for the feedback.

Posted 1 year ago

“Hi, Product is very well finished and looks great, I had an issue to do with the size (more to do with my kit not fitting) which was dealt with quickly and efficiently by Solo. I recived a very friendly phone call and the matter was sorted. Many Thanks for the personal touch, much appreciated.”

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Posted 1 year ago

Thanks so much for taking the time to leave us a review. We'll make sure to feed back to the product team about your dumbbells not fitting, so we can try and introduce some new storage options in future. All the best, Colin

Posted 1 year ago

“Great quality product, The kind of product that will last a lifetime.”

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Posted 1 year ago

Hi there! Thanks very much for taking the time to leave us a review. We really appreciate the feedback on our product, and are delighted to hear you're enjoying it. If there's anything we can do to help in future, please just let us know! Best wishes, Colin

Posted 1 year ago

“Very good well made dumbbell wall rack. Dumbells fit perfectly. Looks great in our room”

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Posted 1 year ago

Hi Paul, thanks for the great review and for sharing the photo! Looks excellent. Best wishes, Colin

Posted 1 year ago

“Great customer service, communication and delivery.”

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Posted 1 year ago

Thank you for your outstanding 5-star rating Bran. Let us know if we can assist with anything in future. Thanks, Colin

Posted 1 year ago

“Great fast service and communication. The item is also fantastic.”

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Posted 1 year ago

“Great space saving design. Well made. Delivered on time”

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Posted 1 year ago

“The product and service all round was outstanding, absolutely love the multi gym purchased will be sure to come back to solo fitness for more!!!!”

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Posted 1 year ago

“Ordered after speaking to the owner on the phone and the adjustable weight bench arrived the next day. Brilliant customer service and Brilliant bit of kit, very strong and sturdy and looks great. Cannot recommend enough.”

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Posted 1 year ago

“Great product and customer service.”

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Posted 1 year ago

Delighted to hear you're pleased with your order. If we can help with anything else in future - please let us know! Best wishes. Colin

Posted 1 year ago

“Excellent service once again, I’m a return customer and can’t see past them. Thanks again!”

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Posted 1 year ago

Hi Martin, Hope you're well! Thanks again for choosing Solo and for taking the time to leave us a review. Delighted to hear everything has gone well. Best wishes, Colin

Posted 1 year ago

“very good but you sent me the wrong colour.It's fine though just thought you ought to know”

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Posted 1 year ago

Hi Marco, Thanks for leaving us a review. Very sorry to hear you received the wrong colour. I've asked one of the team to get in touch today to find out more; we'll be happy to swap it out for the correct one immediately. Best wishes, Colin

Posted 1 year ago

“An excellent piece of home gym equipment. Very well made and looks the part as it's well designed to fit within the home.”

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Posted 2 years ago

Hi Stephen, Thanks very much for taking the time to leave us a review. Your feedback is vital to us - so we're delighted to hear everything has gone well and you're enjoying the new equipment. Many thanks! Colin

Posted 2 years ago

“Haven’t received my order yet so can’t comment.”

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Posted 2 years ago

Hi Andrew, I do apologise for the mix-up with shipping on your order. I understand my colleague Olly has been communicating with you to resolve this - but on behalf of the team here, I'm sorry for the delay. Kind regards, Colin

Posted 2 years ago

“I purchased two racks of wall weights for my client so we could gain more space in their gym. The customer service was excellent after I ordered the wrong thing and Solo contacted me immediately to resolve it and refund the difference. The wall racked worked perfectly and my client was delighted. I would use Solo again and recommend them to anyone purchasing this type of equipment. Excellent!”

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Posted 2 years ago

Hi Karen, thanks so much for taking the time to leave us a review! Really glad your client was happy with the product. If there's anything else we can help with - you know where we are. Best wishes, Colin

Posted 2 years ago

Solo Fitness is rated 4.6 based on 137 reviews