“Really helpful support team. Asked if I could buy a single dumbbell and they set it up so I could purchase it with the prices amended accordingly. During the current climate (Covid) the prices here are some of the best I’ve found. The kit arrived quickly and in great condition.”
“I purchased 3 landmine attatchments that were manufactured to order from Solo Fitness, close grip, single handle and wide handle. All were made to a good standard, laser cut logo, rubberised grip, excellent dimensions and have deffinitely upgraded back training allowing a full range of motion even when using bumper plates due to how they are offset from the bar.
Great customer service from Colin and someone I spoke to on Live Chat I forget their name. If they come out with more home gym friendly items in the accessory space I'll deffinitely be a returning customer.”
Thanks so much for the great feedback on the equipment and our customer service, it's really useful!
We're glad you're enjoying the equipment and we'll be sure to keep you in the loop as we launch more accessories!
Hi, thanks for leaving us your feedback and I'm sorry your order hasn't arrived yet.
We've raised this with DHL and they're currently trying to locate the parcel. I believe my colleague Sophie has been in touch this morning. We're doing everything we can to get your order to you quickly, thanks for bearing with us.
“Although my initial order went missing this was not due to Solo and once more stock became available my item was sent. Excellent communication and updates from Sophie which softened the initial disappointment because of the delay. Will order again. Highly recommend. Great customer service certainly stands out these days as more exception than rule. Thank you Solo and Sophie! :)”
Hi Beverley, hope you're well! Thanks for leaving us a review. I do apologise for the lost parcel with DHL. We appreciate your patience and are grateful you gave us the chance to make it right!
We hope you enjoy training with our kit!
“It was easy to find what I wanted from their website. I prefer to buy online via PayPal, and this was available at checkout.
My order was dispatched within a couple of days.
There was a delay in receiving my order: but this was the fault of the carrier. Prior to receipt I queried the delay and received a prompt and helpful response. My order came very quickly thereafter.”
Hi Tim, thanks very much for the feedback. Delighted to hear you had a good experience buying online with us, despite the delay. If we can help with anything else you can reach us via firstname.lastname@example.org
Thanks for your order!
“Very impressed by solo fitness, rang up at 5pm to ask a few questions about the products then ordered them, the were dispatched the following day and then received them the day after! Very quick, very pleased with the products!!”