Solarcrest Reviews

Name: Solarcrest
Rating: 4.85

4.9 Rating 191 Reviews

98 %

of reviewers recommend Solarcrest

Company Reviews

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Phone:

01625 423020

Email:

sales@solarcrest.co.uk

Location:

38-42 Brunswick Hill, Macclesfield
SK10 1ET

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent annual service of my Adroit MVHR unit by Solarcrest, with a complete report and suggestions for how to keep the unit working optimally.”

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Posted 1 week ago

“DV145 Service from start to finish was seamless. Thanks Julia and Paul.”

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Posted 1 month ago

“I have always found Solarcrest to be very helpful with good communication. Their representatives have always been on hand for advice and support. Our service engineer always sorts any problems out and gives good advice.”

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Posted 1 month ago

“I can see why Airflow recommend Solarcrest for the installation of their eqipment; right from the very first step of the process till the final commissioning, Solarcrest do an outstanding job. Being completely new to MVHR, I had no idea what was entailed but the design team stepped me through everything without getting me lost in geek-speak and provided lots of options. Their 3D CAD drawings were a godsend to help us work out how to fit other services around the ducting and their installation team were absolute stars.”

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Posted 2 months ago

“Excellent service from the team. Always quick to respond and do everything they can to help you. Have had no issues whatsoever.”

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Posted 10 months ago

“Julia has been great helping us navigate the maintenance of and supplies for our MVHR units.”

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Posted 1 year ago

“Working with solarcrest has been a good exterience from the start to the finish. The people in the company comunicated well on site and in the office. alway returned call and actioned requests. Given my experience with other MVHR suppliers as a designer i feel that solarcrest was one of the best to work with and i wouldn't hesitate to recommend them to my clients.”

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Posted 1 year ago

“I had an MVHR system installed, and also the roof insulated, by Solarcrest nearly 4 years ago now. The system is still working perfectly. After service support has been excellent. I am planning to use Solarcrest again to do the same thing with my next home.”

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Posted 1 year ago

“I decided to engage with Solarcrest following initially seeing them at a show, doing more research and looking at alternative providers. The work they have already completed includes OpenCell foam insulation of both the roof and the floor, the work I have yet to be completed is for MVHR (Mechanical Ventilation Heat Recovery). When consulting with Solarcrest and the Project Team, they have always been ready and available to discuss needs, offer advice and ensure the most effective product is delivered to match budget. The Project Team pride themselves (and rightly so) in engaging with the Builder, Building Control, and Trades to ensure all the ducks line up and all the necessary infrastructure is in place when it needs to be in place throughout the project. Contacting Solarcrest and The Project Team is always fast and efficient be it a telephone call or via email, they are always there ready to answer your concern or query. The installation of the MVHR is still ongoing and is approached on a build phase basis, I have zero doubt when the remaining phase and commissioning are complete I will not be disappointed with either the performance or outcome. As with this type of intallation, it is imprative all the necessary documentation and certification is evident for production to Building Control, Surveyors and postentially future lenders. As my installation is not yet complete, I do not have mine, but I know it will be forthcomming and on point following the project being complete. When you receive the documentation, it should be treated like gold and safely retained. In summary, albeit my project is still ongoing, I have every confidence in Solarcrest, the advice given (and ongoing), the communication, the Project Team, the installers (who are fantastic by the way), the products supplied (to date) and the warraanties / documentation that will be provided. I'm suree you will not be disappointed in choosing Solarcrest.”

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Posted 2 years ago

“This is the second house that i have had Solarcrest install their system, on both occasions i have been extreamly pleased with both the profesionalism of the company, and more than happy with their product. Definitely use them again if this was neccessary.”

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Posted 2 years ago

“Great service and connection overall happy thanks.”

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Posted 2 years ago

“Tom and Connor did a great job servicing my MVHR. Very knowledgeable, efficient, personable and tidy.”

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Posted 2 years ago

“Pleasure to deal with throughout the ownership of the system.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Excellect company, very helpful staff and post installation technical support couldnt be better”

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Posted 2 years ago

“Highly recommended, technical experts and quick to respond to queries.”

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Posted 3 years ago

“A responsive and professional company.”

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Posted 3 years ago

“Solar Crest are excellent. Eliot is a very knowledgeable guy and extremely helpfu. I would highly recommend.”

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Posted 3 years ago

Cheers Mark, see you again

Posted 3 years ago

“Professional, thorough, always available for assistance and absolutely invaluable for the inexperienced house builder looking for a complete design and installation service for home insulation and MVHR amongst other things. I've read a scary number of reviews that say 'not the cheapest, but...' for SolarCrest and whilst it's absolutely true they aren't the cheapest, the question has to be asked - why would you WANT to employ the cheapest? What discernible value do you get by bringing in the cheapest and having the cheapest done? You don't. The kind of service SolarCrest provide is NEVER going to compare well to a Google search and anecdotal nonsense on Facebook groups. It's not meant to. Solarcrest are a well-established service provider who command a higher going rate than most other outfits because they provide a higher quality service than most other outfits. Don't underestimate the number of hours required to reach even a basic level of understanding of the whole process of designing and installing a thermal envelope for your house that will perform the way it's been designed to, all the while interfacing with building control, contractors, and you the client. Everything has a cost - for every minute you spend with your head in the latest building control regulations or a product review for some machinery going into your house, for every page you turn of yet another case study, it all costs you time and time really is money. Divide your salary by 2000 to get your hourly rate and then count up how many hours and therefore much it costs you to achieve that basic level of understanding to give you confidence enough to start making decisions. It all adds up and these guys can provide added value by helping you make decisions faster. When installation time comes you will be relieved and impressed in equal measure - Solarcrest's guys get things done quickly, efficiently, and expertly. Feedback is prompt, niggles and snags sorted swiftly, the job left behind will do what you wanted it to and provide evidence you made a wise decision when you commissioned them.”

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Posted 3 years ago

Thanks for this Chris, it was a pleasure working with you. I'm so happy everything worked out exactly as planned. When you talk about costs you hit the nail on the head. Sadly many prospective clients underestimate their ancillary costs when working with quick, 'indicative' designs or budget kits that sound comprehensive but aren't. And by 'costs' I mean their time as much as their money like you say. It's hard to find the kind of 'added value' we offer, never mind put a price on it. Any problems at all Chris and you know who to call. Thanks again..

Posted 3 years ago

“Tom and his mate (apologies for not getting his name) were great. They were punctual, very pleasant and efficient.”

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Posted 3 years ago

Thanks Darlene, we'll pass your feedback along to Tom

Posted 3 years ago

Solarcrest is rated 4.9 based on 191 reviews