Solarcrest Reviews - Read 150 Genuine Customer Reviews

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Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone

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Phone:

01625 423020

Email:

eliot@solarcrest.co.uk

Location:

Solarcrest (Distribution) Ltd38-42 Brunswick HillMacclesfield

Write Your review

Solarcrest 5 star review on 23rd November 2018

Phil

Solarcrest 5 star review on 13th January 2017

Anonymous

Anonymous // 01/01/2019

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“Excellent service from initial enquiry call to installation and commissioning”

Posted 1 month ago

“Excellent service from beginning to end especially considering the current pandemic. Communication and speed of service was particularly excellent and the high quality of the installers work also was excellent. Will use again!!”

Posted 1 month ago

“From initial contact the service from Solarcrest has been courteous, professional and efficient.
Three years after the installation it is refreshing to be treated still as an important client - long may that continue because it speaks volumes for the customer focused culture at Solarcrest.”

Posted 2 months ago

“Very helpful and knowledgable
Prompt design and my changes done without any issues
Would highly recommend”

Posted 4 months ago

“Solarcrest have been excellent so far from initial helpful contact through to installation they’ve exceeded my expectations. Communication throughout has also been outstanding which in the present Covid-19 climate is exceptional.”

Posted 6 months ago

“We were really impressed with the engineer who came to do a site survey and then returned to commission the system, he was very professional and knowledgeable which was helpful to us as we were still learning about the MVHR system having recently moved into the house with it in already. Everyone at Solarcrest was helpful and very professional, highly recommend, thank you!”

Posted 11 months ago

“Very nice people who were extremely knowledgeable and helpful. Technical support is great and problems are quickly addressed.”

Posted 11 months ago

“Excellent at first meetings explaining benefits of MVHR and insulation. Everyone I have spoken with has been knowledgeable and helpful. Great customer service.”

Posted 11 months ago

“The items arrived as stated and in good order. The unit has been installed and appears to be working correctly.

I would like to thank you and your company for an excellent service in supplying this product, from the first telephone contact through to delivery the process was very professional. It's a pity other companies are not as good.”

Posted 1 year ago

“very good, professional company. All the installation done on-time.”

Posted 1 year ago

“More than happy with the service I have received from Jon & the team at Solarcrest. I am in the process of installing the equipment for MVHR system & it’s so far so good. All the kit seems fine and the design drawing is straightforward to follow. So I will write to confirm completion in the near future.
Regards, AW.”

Posted 1 year ago

“We have had approx 6 weeks work from the great guys at Solarcrest. My wife found them in a search of the internet and this has turned out to be a stroke of genius.

Not the cheapest, however, they are very much worth the investment. We’ve gone from having a poorly put together draughty house to one that can apply for Passivhaus status.

Richard Marlow, Joe and Mike are the people we dealt with mostly and they were excellent. The folk in the office were good too.”

Posted 1 year ago

“Great team, friendly, polite, Professional”

Posted 1 year ago

“Exceptional client service allied to strong technical engineering capability ensuring that the system is specified and installed correctly. Proactive after sales service adds to a very positive experience. After some shocking experiences with others in this sector it was a relief to find such a professional and proficient supplier.”

Posted 1 year ago

“Good technical team who provide best solution for end user”

Posted 1 year ago

“Just had an MVHR system installed by Solarcrest. Great service from design to installation.”

Posted 1 year ago

“The installation all went well and looking good. There was a slight delay to the scheduled date of installation but communication was good and we were able to work around it.”

Posted 1 year ago

“I have found solar crest site team well trained and professional. Their site team worked perfectly with our time schedule and performed all agreed tasks promptly. All managers and line leaders informed us about their detailed daily plan on site. All work carried out by solar crest has been checked by their technical and quality manager at completion and commissioning. this making us keen to work with them again on future projects.

Navid Elahi
Altin Homes
Project Manager”

Posted 1 year ago

“Solarcrest have been very efficient to deal with throughout the stages of our project so far. They have been able to make alterations to the design where necessary on site and the quality of their work is very good. I would have no hesitation in working with them again on future projects.”

Posted 1 year ago

Thanks for the great review, and we look forward to working with you again!

Posted 1 year ago

“I was playing with the idea of installing an MVHR system during a new build project. I had several discussions with Solarcrest and they were brilliant with any queries I had. They knew the product and were happy to help with advise on any on site adjustments I would need to make for the install.
I wanted a supply only quote and was given different option for different systems and budgets.
On choosing the airflow unit I then moved on to the design process. The design drawings were sent very quickly and I didn’t feel it was causing any problems when I changed a few details and duct routing.
All the components had arrived within a week and everything so far seems to be of excellent quality. The kit is comprehensive and the technical background is forthcoming when needed.

Solarcrest have have always been there to answer any calls and I would recommend working with them on a similar project.”

Posted 1 year ago

Hi,

We're always delighted to hear when a self install goes well. We're always on the end of a phone line for advice and support when needed! We're confident the system will continue to be a success.

Posted 1 year ago

Solarcrest is rated 4.90 based on 150 reviews