SocksFox Reviews

4.77 Rating 652 Reviews
97 %
of reviewers recommend SocksFox
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read SocksFox Reviews

About SocksFox:

Top European brand finest quality socks, underwear and accessories for business, leisure and sport. When only the best in comfort, materials & design will do. We offer the widest range of Falke products in the UK. Other brands include Hanro, Zimmerli, Mey, Pantherella, Bresciani, Burlington, Marcoliani, Dore Dore, Scot-Nichol, Rohner, Schiesser and Corgi.

An independent family run business established in 2004, we are based in the picturesque flat fens of Lincolnshire in the UK. At SocksFox we aim to offer our customers a shopping experience where you can buy the top quality brands that you know and trust, whilst offering you a level of individual customer service and product knowledge that as a smaller, highly specialised company we can provide.

The brands we offer have been selected because they use only the very best materials and are beautifully constructed to create the most comfortable garment possible. We have also chosen brands that complement one another to offer a wide range of socks, underwear, nightwear and sportswear for men, women and children, that you can wear whatever the occasion, be it at home, at work or at play.

Visit Website

Phone:

01775 761 045

Email:

suppliers@socksfox.com

Location:

Unit 2, Plover Court, Stephenson Avenue.

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Anonymous
Anonymous  // 01/01/2019
I like the products and have been shopping here for years but I really do not like the new website. The search function is hopeless and so are the filters on search. I was serching for Falk Sensitive London men's socks - got 338 hits including women's stockings and babies booties
Helpful Report
Hi CR, thank you for shopping with us over the years and I am sorry to hear you are not keen on the new website. We unfortunately had some initial problems with the search and filters which we have been working to resolve, so hopefully you will on your next visit find this is better. If you do still find this isn't working well for you please do let us know as we really want to get this right.
Products purchased (Falke and Hanro) have been excellent. Response from telephone enquiries could be more helpful and less defensive.
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ok , product arrived
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Item purchased is of good quality and quickly delivered
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I bought 2 pairs of socks which took longer than expected to arrive. The socks were ok but my main issue was the delivery time. You expect same day postage but I suppose that means SocksFox would need to hold a huge stock socks. I would use them again
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About what I expected: exactly what I ordered.
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“Free shipping” advertised is misleading. Their is a purchase total threshold which must be crossed before the shipping is free and that was not at all clear to me. I expected free shipping and did not get it.
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I'm sorry you thought our advertising wasn't clear. We use the term "Free Shipping is Available" which we feel dosn't imply all orders qualify for free shipping. We also explain our shipping thresholds on every product listng and in a number of other areas on our site.
Shipping a little slow.
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Have been buying my socks from SoxFox for some years - despite the prices creeping-up,, trusted they would still be best value - but have discovered a cheaper (but still quality) supplier, so will 'shop around' next time.
Helpful Report
Thank you for your feedback. I am surprised you've found somewhere cheaper as our core products and shipping rates are competively priced. I hope that you will find us to be competetive again and along with our customer service and wide range of products we can entice you back. Are you signed up to our newsletter? Subscribers are able to access offers not available on the website.
SocksFox is rated 4.77 based on 652 reviews