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Smartwater Testing Ltd Reviews

4.8 Rating 913 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.8
Based on 913 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Very fast results and straight forward to test
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Posted 10 months ago
Very easy to use, clear instructions and prompt service.
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Posted 10 months ago
Easy instruction to follow.
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Posted 10 months ago
I am a Landlord and recently decided to use Smartwater Testing as part of my property water safedy checks. The process from start to finish is really efficient and easy to use with clear instructions and updates at every step. It really is a brillant seamless service. I will be using them for all water testing going forward. It's nice that the cost reasonable also !
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Posted 10 months ago
Quick easy and a good price. Everything explained and easy to follow. Would certainly recommend.
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Posted 10 months ago
Very good efficient service
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Posted 10 months ago
Whilst the experience withh Smarwater Testing was as smooth as always, and the team were very helpful sorting out the issues with the courier, the service from DPD was not so great. 2 missed collections were recorded when they didn't even come to the building.
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Posted 10 months ago
Excellent efficient company to deal with.10/10!
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Posted 11 months ago
Excellent service and easy to follow instructions - highly recomend
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Posted 11 months ago
Service levels were met perfectly. Thank you!
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Posted 11 months ago
This was a quick and easy service, would recommend.
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Posted 11 months ago
A quick and efficient process: easy to order, test kit received promptly, results and certificate received promptly.
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Posted 11 months ago
I’d definitely use Smartwater Testing again to comply with my Legionella testing requirements. It’s my first time being a landlord and I found the whole process very good. It’s super simple and efficient and way cheaper than having someone come out just to take samples.
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Posted 11 months ago
An easy website to use. Fast delivery of sample kits. Excellent all round
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Posted 11 months ago
My elderly Dad has dementia and is in a care home. His flat is rented out to help pay his care fees. As a "landlord" Legionella is a "must-do" but the rules and guidance are VERY vague and a bit of a nightmare. In the first year of the tenacy I was confident that the flat was compliant and testifed as such. Now in the second year I was nervous to do so since I didn't know how the tenant lived his life. Luckily I found SmartWater testing and decided to "give it a go". My apprehension was unfounded - the proecedure and the service is very good and, now two weeks later with a definitive "all-clear", I feel much better about the situation. Thanks.
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Posted 11 months ago
The testing process is straightforward.
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Posted 11 months ago
Great service, clear instructions and the results return quickly.
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Posted 11 months ago
Very easy to use. Quick and reliable.
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Posted 1 year ago
Easy to use kit, helpful customer service department, and results in two weeks.
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Posted 1 year ago
Easy to use and good value. Thank you
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Posted 1 year ago
Smartwater Testing Ltd is rated 4.8 based on 913 reviews