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Smartwater Testing Ltd Reviews

4.9 Rating 1,112 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.9
Based on 1,112 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
This process works perfectly well for us. Purchased through the portal. A planned runaround 3 seperate sites and popped in the post on the same Monday. 2 weeks later we receive the results with email notification and a link back to the portal. Certificates printed and/or saved. Great.
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Posted 5 months ago
The test came extremely quickly with clear instructions on how to use it. Easy to return and the results were provided within the time scale. Much better than paying a contractor to collect and test.
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Posted 6 months ago
We have used Smartwater Testing for a number of years now and found the service easy to use and reliable
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Posted 6 months ago
We have used Smartwater Testing for a number of years now and found the service easy to use and reliable
Helpful Report
Posted 6 months ago
We have used Smartwater Testing for a number of years now and found the service easy to use and reliable
Helpful Report
Posted 6 months ago
I have been using Smart Water testing since 2022. The process is very simple, from ordering to taking/sending water samples back for testing. The certificate comes through after 2 weeks as promised. As a small company, this works for us and will happlily continue using this service.
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Posted 6 months ago
Thank you for testing our water for legionella. The process was easy and simple to follow and complete.
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Posted 6 months ago
Delivered quickly and easy to treturn. Knew quickly we were safe
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Posted 6 months ago
We have been using this service for our tennis club for several years. I like that we are reminded that a test is due, the online ability to order a test kit is easy and the kit arrives in a few days. Our samples are returned by post using the free tracked royal mail service, receipt is acknowledged and we then receive e-mail notification of the results. We can then download an electronic test certificate for our club records which we use for our annual LTA registration process.
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Posted 6 months ago
Very fast, excellent service again from the Smartwater team. Thank you
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Posted 6 months ago
A quality sewrvice provided
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Posted 6 months ago
Excellent service from start to finish.
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Posted 6 months ago
Very prompt service
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Posted 6 months ago
Quick delivery and turn around time. Love the platform so I don’t lose my certificate. Thank you
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Posted 6 months ago
Quick and easy to use and prompt reply with the certificate
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Posted 6 months ago
All good helpful info good and staff replies came back very quickly.
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Posted 6 months ago
Excellent service and instructions. Very easy to use.
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Posted 6 months ago
Always very quick and efficient with sending out the testing kits and also the completed certification at the end.
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Posted 6 months ago
All done very efficiently…
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Posted 6 months ago
First time using this system and worked very well and so easy to do
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Posted 6 months ago
Smartwater Testing Ltd is rated 4.9 based on 1,112 reviews