Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.85

4.9 Rating 1,034 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.9

Based on 1,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst the experience withh Smarwater Testing was as smooth as always, and the team were very helpful sorting out the issues with the courier, the service from DPD was not so great. 2 missed collections were recorded when they didn't even come to the building.”

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Posted 1 year ago

“Excellent efficient company to deal with.10/10!”

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Posted 1 year ago

“Excellent service and easy to follow instructions - highly recomend”

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Posted 1 year ago

“Service levels were met perfectly. Thank you!”

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Posted 1 year ago

“This was a quick and easy service, would recommend.”

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Posted 1 year ago

“A quick and efficient process: easy to order, test kit received promptly, results and certificate received promptly.”

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Posted 1 year ago

“I’d definitely use Smartwater Testing again to comply with my Legionella testing requirements. It’s my first time being a landlord and I found the whole process very good. It’s super simple and efficient and way cheaper than having someone come out just to take samples.”

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Posted 1 year ago

“An easy website to use. Fast delivery of sample kits. Excellent all round”

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Posted 1 year ago

“My elderly Dad has dementia and is in a care home. His flat is rented out to help pay his care fees. As a "landlord" Legionella is a "must-do" but the rules and guidance are VERY vague and a bit of a nightmare. In the first year of the tenacy I was confident that the flat was compliant and testifed as such. Now in the second year I was nervous to do so since I didn't know how the tenant lived his life. Luckily I found SmartWater testing and decided to "give it a go". My apprehension was unfounded - the proecedure and the service is very good and, now two weeks later with a definitive "all-clear", I feel much better about the situation. Thanks.”

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Posted 1 year ago

“The testing process is straightforward.”

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Posted 1 year ago

“Great service, clear instructions and the results return quickly.”

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Posted 1 year ago

“Very easy to use. Quick and reliable.”

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Posted 1 year ago

“Easy to use kit, helpful customer service department, and results in two weeks.”

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Posted 1 year ago

“Easy to use and good value. Thank you”

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Posted 1 year ago

“easy to use great experience via email and post”

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Posted 1 year ago

“Easy to deal with”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Very Good service”

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Posted 1 year ago

“Kit was sent out in a timely manner. The samples were then sent back for testing and the results arrived via email in exactly 2 weeks.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

Smartwater Testing Ltd is rated 4.9 based on 1,034 reviews