Smart Cellular Reviews

4.1 Rating 2,470 Reviews
77 %
of reviewers recommend Smart Cellular
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How is Smart Cellular returns process?
(3 weeks ago)
Greater than 76% of reviewers feedback is Smart Cellular returns process could be better.
(3 weeks ago)
F

Returns - Difficult

15.38%
Industry Average
Do not buy anything from this place...paid for a phone 8 weeks ago..they sent wrong phone out to me then I paid to return it straight away and returns said they would send dispatch date out soon and now after countless emails still nothing..8 weeks on..this was a Xmas gift for my daughter and now I have nothing...no one will help me on the chats nor the emails...terrible customer care...I'm just left waiting now..
- Catherine
Why oh why did I not read reviews first. Everyone of the negative reviews are 100% true. Believe me. They offer quite clearly above market value to entice you to choose them to sell your phone to them however they will never ever honour that price. They will find any excuse to low ball you in the hope that you will just accept it and save yourself the bother of having them send it back. You have to pay for the returns postage as well!! Avoid at all cost!!
- Anonymous
Absolutely shocking service from this company who don't honour their offer or returns policy.
- Anonymous