Arabica London Reviews

Name: Arabica London
Rating: 4.75

4.8 Rating 1,248 Reviews

94 %

of reviewers recommend Arabica London

Company Reviews

Metrics

Info

4.8

Based on 1,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Arabica London:

For over two decades, we’ve roamed the fertile valleys, mountain villages, coastal towns, and bustling cities of Lebanon, Syria, Jordan, Turkey, and beyond—driven by a deep curiosity to taste, learn, and immerse ourselves in the region’s rich culinary traditions.

We’ve sought out artisanal producers in remote farming regions, savoured home-cooked Lebanese food, and lingered over time-honoured meze classics with arak in historic tavernas. From lively Middle Eastern restaurants and traditional Turkish grill houses to bustling modern eateries and entrepreneurial street food carts, every experience has shaped our approach to an extraordinary cuisine—bursting with flavour, colour, and texture, rooted in a connection that transcends borders.

Food is a universal language—a way to forge connections, preserve heritage, and create lasting memories. But at its heart, Arabica is about more than just food—it’s about people. It’s about the timeless ritual of gathering around a table to break bread, share stories, and celebrate traditions.

Arabica brings these flavours to life, offering a taste of the warmth, generosity, and spirit of the Eastern Mediterranean.

Visit Website

Phone:

0207 708 5577

Email:

shop@arabicalondon.com

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Arabica London 5 star review on 14th September 2024

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely food, beautifully packed for freshness.”

Helpful Report

Posted 4 years ago

“Wonderful food at a fair price. Well written description of how to produce the food. Will come back for more. Thank you.”

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Posted 4 years ago

“Really good food and lots of it. Preparation was straightforward in spite of the many components. Would buy again.”

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Posted 4 years ago

“We ordered the vegan mezze feast for four people. It was absolutely delicious, easy to prepare, and a treat. Only very small problem was that the tahini sauce had been forgotten in our box”

Helpful Report

Posted 4 years ago

Hello Sarah, We are really sorry we forgot to include your Tahini. One of the customer care team will be in contact shortly.

Posted 4 years ago

“Absolutely delicious. High restaurant standard and very easy to prepare.”

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Posted 4 years ago

“Timely delivery, clear instructions, good value and delicious! Had leftovers for lunch today. And the Spotify playlist added some ambience!”

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Posted 4 years ago

“Great food. Easy to cook with clear instructions. Would recommend.”

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Posted 4 years ago

“This was my fist order and I will definitely be ordering from Arabica London again. The ordering process was extremely straightforward, I was kept updated as to the progress of my order and it was delivered within the time frame promised. As for the food ... well, it was simply delicious and more than lived up to expectations. My husband and I particularly loved the hummus with the Persian sangak bread and the lamb and potato boregi was superb. A great find and cannot recommend highly enough.”

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Posted 4 years ago

“Best take away had over the last year. Huge potions of amazing food. Flat bread bigger than me.”

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Posted 4 years ago

“Very good. Fresh and tasty. Recommended”

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Posted 4 years ago

“Amazing vegan meze feast, demolished with gusto by my husband and I. We particularly loved the freekeh salad and the divine hummus. Our only gripes are the amount of plastic used and the high delivery cost. We have had other meal kits which have used biodegradable/compostable containers which I believe Arabica could also utilise. We will be reusing the containers as much as possible but it is still disappointing. Furthermore, a delivery charge of nearly £10 seems excessive when many other places (with cheaper products) are able to offer free/cheaper delivery. We felt the high quality of the food was worth it for a one off treat, but I don't think we will be ordering again unless the packaging is reviewed.”

Helpful Report

Posted 4 years ago

Dear Rachel, We are delighted to hear that you loved our food and we appreciate the honest feedback regarding our packaging choices. We initially launched a fresh food offer at the start of April during Lockdown 1.0 which we hand delivered personally in biodegradable packaging which we have been using for many years as early adopters over a decade ago. Our main learning was we needed to find more sturdy, robust tamper evident leak-proof packaging if we were going to entrust a third party with our food and be comfortable to expand our delivery reach. That has unfortunately meant that we have chosen to use recyclable (and reusable) plastic containers. We loved our biodegradable pots, but sadly they just don’t do the job of keeping the food in good condition whilst in transit. We know it’s plastic, but we’ve reused ours at home to do a bit of Marie Kondo and organise the little things - everything from screws to buttons to storing baby food. So don’t chuck ‘em – reuse’em! In an attempt to offset things we’ve reduced our recycling by 80% by switching from bubble wrap to shredded cardboard. By investing in a monster shredder we can now shred all our vegetable boxes and reuse them as void filler. So now when you open your food parcel you’ll notice shreds rather than pop-able plastic to fill any gaps. We will endeavour to continue our search for a more sustainable solution. Thank you again for your feedback and we are glad you loved the food.

Posted 4 years ago

“The food was amazing - the only factor that might stop me ordering again is the amount of plastic packaging. It might be a thought to consider compostable packaging which some other delivery places are doing.”

Helpful Report

Posted 4 years ago

We are delighted to hear that you loved our food and we appreciate the honest feedback regarding our packaging choices. We initially launched a fresh food offer at the start of April during Lockdown 1.0 which we hand delivered personally in biodegradable packaging which we have been using for many years as early adopters over a decade ago. Our main learning was we needed to find more sturdy, robust tamper evident leak-proof packaging if we were going to entrust a third party with our food and be comfortable to expand our delivery reach. That has unfortunately meant that we have chosen to use recyclable (and reusable) plastic containers. We loved our biodegradable pots, but sadly they just don’t do the job of keeping the food in good condition whilst in transit. We know it’s plastic, but we’ve reused ours at home to do a bit of Marie Kondo and organise the little things - everything from screws to buttons to storing baby food. So don’t chuck ‘em – reuse’em! In an attempt to offset things we’ve reduced our recycling by 80% by switching from bubble wrap to shredded cardboard. By investing in a monster shredder we can now shred all our vegetable boxes and reuse them as void filler. So now when you open your food parcel you’ll notice shreds rather than pop-able plastic to fill any gaps. We will endeavour to continue our search for a more sustainable solution and thank you again for your feedback and we are glad you loved the food.

Posted 4 years ago

“Novel and delicious! Generous amount of everything. Made a nice evening. Something different to do. Thank you”

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Posted 4 years ago

“Loved the instructions and the food.”

Arabica London 5 star review on 21st March 2021

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Posted 4 years ago

“Shared between 4 in the garden. Food was wonderful. Will order again.”

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Posted 4 years ago

“Easy to cook, very tasty”

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Posted 4 years ago

“Mmmmmm great birthday treat! Husband queried the number of baclava to share between two......but to be fair he cut the fifth one in half and was scrupulously fair, even though it was his birthday. Looking forward to the next excuse to feast!”

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Posted 4 years ago

“Food was absolutely delicious and very generous quantities. It was the best meal box we have had over lockdown. My only negative comment would be the number of little plastic pots so greener packaging, if it were possible, would be great.”

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Posted 4 years ago

“Not the “vibrant” flavours promised. Beetroot Labneh was nice but as with the Hummus, a supermarket bought one would have been just as good with a few additions of herbs etc. Kibbeh was inedible. I make better Tabbouleh. Portions were very in generous. The main of Beef was OK but very small portion for 2 people. I would not buy again or recommend”

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Posted 4 years ago

“This is our second delivery from Arabica with a change to the menu each time. Equally delicious. Only concern was the taramasalata and one hoummus carton was damaged. It did not affect the taste”

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Posted 4 years ago

Arabica London is rated 4.8 based on 1,248 reviews