Arabica London Reviews

Name: Arabica London
Rating: 4.75

4.8 Rating 1,248 Reviews

94 %

of reviewers recommend Arabica London

Company Reviews

Metrics

Info

4.8

Based on 1,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Arabica London:

For over two decades, we’ve roamed the fertile valleys, mountain villages, coastal towns, and bustling cities of Lebanon, Syria, Jordan, Turkey, and beyond—driven by a deep curiosity to taste, learn, and immerse ourselves in the region’s rich culinary traditions.

We’ve sought out artisanal producers in remote farming regions, savoured home-cooked Lebanese food, and lingered over time-honoured meze classics with arak in historic tavernas. From lively Middle Eastern restaurants and traditional Turkish grill houses to bustling modern eateries and entrepreneurial street food carts, every experience has shaped our approach to an extraordinary cuisine—bursting with flavour, colour, and texture, rooted in a connection that transcends borders.

Food is a universal language—a way to forge connections, preserve heritage, and create lasting memories. But at its heart, Arabica is about more than just food—it’s about people. It’s about the timeless ritual of gathering around a table to break bread, share stories, and celebrate traditions.

Arabica brings these flavours to life, offering a taste of the warmth, generosity, and spirit of the Eastern Mediterranean.

Visit Website

Phone:

0207 708 5577

Email:

shop@arabicalondon.com

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Arabica London 5 star review on 14th September 2024

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a find. Easy to navigate website. Good choices. Easy to order. Delivered as promised. Enjoyed by all.”

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Posted 2 years ago

“Easy to order, delivered on time and great food. Have eaten Lebanese food for years and these meze dishes were outstanding”

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Posted 2 years ago

“good food, love the dishes, the mousakka is great, and so is the pitta bread. a couple of dishes I love have disappeared from the menu which is a shame, the Chicken Magloubeh was amazing and needs to come back. I don't order often as delivery is a bit steep but a nice treat”

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Posted 2 years ago

“Fabulous food and great customer service. Highly recommended.”

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Posted 2 years ago

“We ordered the vegan meze feast for home delivery. This was our first order with Arabica and it will hopefully not be our last. With the downloadable instructions, the meal was very easy to prepare. The range of dishes contained high quality ingredients, were imaginative, and tasted lovely.”

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Posted 2 years ago

“Delicious authentic Middle Eastern food You have NEVER tasted Turkish delight like this”

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Posted 2 years ago

“Fabulous as always. Ordered a meze selection as a starter ahead of roasting a shoulder of lamb with fattoush and zaatar roasted potatoes so just added the main to the spread when it was ready and it was such an effortless way to entertain. And everyone raved about the Arabica food”

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Posted 2 years ago

“I have longed for this quality for several years. Glad to have finally found a source.”

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Posted 2 years ago

“We had the meat feast plus extras and the food was nice but not outstanding. Unfortunately the pickles and hummus were missing from the feast. Arabica have offered me a £10 discount for an order in the next 2 months in recompense, which is useless as we don’t want to buy this so soon again. Other meal providers have been much more reasonable when they have been problems.”

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Posted 2 years ago

“An excellant selection of vegetarian meze from Arabica ,highly recommended.”

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Posted 2 years ago

“Great food, great dishes and best ingredients superbly prepared and easy to heat and serve. Delivery was exactly as promised. Superb.”

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Posted 2 years ago

“Food looked amazing and authentic , delicious and I would order again on other special occasions as it was packaged well.”

Arabica London 5 star review on 28th September 2022

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Posted 2 years ago

“Delivery on time, great tasting food. Will definitely order again from Arabica.”

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Posted 2 years ago

“We ordered some of the meal kits for a celebration meal. The food was amazing, such great flavours and quality. The portion sizes were so much more than we could eat so we enjoyed a meal the following day too. Would definitely recommend to others.”

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Posted 2 years ago

“After send e mail that my food arrive all broke still Not reply I have to throw away so much food Not even a reply”

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Posted 2 years ago

Dear Andrea, As explained on our telephone conversation the customer service department is closed on the weekend. Apologies for any frustration caused by not responding sooner. We apologise once again that a couple of items in your order were damaged and glad that you were happy with the outcome. We look forward to forward to your next order.

Posted 2 years ago

“This is the 4th time we have ordered from Arabica, and yes we will order again”

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Posted 2 years ago

“I buy meal kits from you as gifts for my daughter and son in law. Always a greatly appreciated treat. Excellent food, value, delivery updates……….and then a easily prepared meal 🤤. Thank You. Loraine Hayward.”

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Posted 2 years ago

“Would not recommend. The food kit was a day late being delivered, the bread was mouldy, boxes were smashed, the tabbouleh had gone off and for £100 for four - six, it was way overpriced for the amount we got.”

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Posted 2 years ago

We are profusely sorry that your order wasn’t delivered by our third party courier on time. We were notified by DPD late on Friday afternoon that they had a huge issue and had lost over 50 consignments. Our team were still fathoming out which orders were delivered, damaged or lost until late yesterday afternoon. We take pride in what we do and take the upmost care to package products carefully with lots of shredded recycled cardboard. Despite our best efforts containers can get damaged from time to time when mishandled in transit. I appreciate the full refund doesn’t make up for the disappointment caused but we have tried our best to navigate this exceptionally unusual incident and we are very sorry some food was damaged in transit and delivered a day late.

Posted 2 years ago

“Packaging: Some containers had broken in transit leading to oil covering almost every container. Very messy. Instructions: Some containers were labelled incorrectly and as a result didn't match the instructions. Had to figure out which was which by reading the individual ingredients for each item on the menu and matching them up that way. Experience: In the end the food was good and the suggested Spotify playlist was a nice experience. It would be nice for the price to have some extra pita bread or similar. Or at least a recommendation at takeout that more should be purchased. As it is there were a lot of dipping foods but not much to dip into them with. Having been through it once, I might order again in future since cooking will be easier now even without instructions. The cost will be a big factor though especially with the other letdowns.”

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Posted 2 years ago

Dear Shane, Thank you for taking the time to share your constructive feedback. We are profusely apologetic for the confusion caused with the mis numbering. We have conducted a full investigation and conducted a retraining session with newer team members to ensure this doesn't happen again. In relation to the damaged container, We take the upmost care to package products carefully with lots of shredded recycled cardboard but despite our best efforts containers get damaged from time to time when mishandled in transit by our third party couriers. One of the team will be in touch shortly and we hope your next order arrives in a perfect condition.

Posted 2 years ago

“The food was fabulous, but the numbering on the cartons did not match the numbering in the instructions, so I had to guess what went where. Otherwise, it was great - and allowed for generous portions too.”

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Posted 2 years ago

Arabica London is rated 4.8 based on 1,248 reviews