“First time I've used Sherpr to send 8 golf sets of golf clubs abroad to Portugal and had issues at first with lack of boxes which was resolved with a later shipment out of the clubs. Also the labels wasn't on the confirmation e mail as stated so needed resolving via e mails, but the rest of collection and return went along really well. Would definitely recommend and will again be using them next year as once they were collected then the rest of our golf holiday was stress free with no clubs to worry about at the airport.”
“Picked up from my home in London and delivered to my destination in Sydney. Safely shipped my luggage and bike with minimal involvement from me. Too easy to use and the guys were great to deal with. Would recommend again!”
“Recommended by Golfbreaks to carry golf clubs to Portugal. Flight was then hassle free. There was a pick-up hiccup when UPS failed to collect the clubs on the designated Friday. However, Andrew at Sherpr was on the case. He arranged collection for Monday and monitored the consignment’s travels to ensure our clubs arrived on time. We were impressed by this attention. The clubs were returned home safely and ahead of the scheduled date.. We will recommend Sherpr to golfing friends.”
“We were put in touch with Sherpr through a 3rd party company. This was our first experience working with them and I have to say the service and communication was excellent from start to finish. We will be using their services again next year.”
“Great customer service, from questions to Shaianne on pricing and box sizes, through to delivery. Immediate answers on email, user friendly website and interface. No problems with UPS as agent, bike delivered from UK to Finland on time and in good shape. Highly recommend and would use again.”
“I found that Sherpr went above and beyond what I expected. I needed my bike delivered to France in one place and collected somewhere else The customer service team helped me plan all of this and everything worked as they said it would.”
“The service, help and advice was terrific, very happy with shipping if three bikes from France to England to Australia. All arrived perfectly well and safe and quickly. Well done Sherpr!”
“Terrific service - Cindy was my first contact and you did everything you committed to do - box delivered promptly on the day scheduled; pick was perfect and my clubs arrived early afteroon today.
I will recommend you to all my friends in the UK and beyond.
Thanks to all of you, just terrific service.”
“This service really worked for me - no need to faff around deconstructing bikes, hiring bike boxes, no airport and hire-car hassles. Bike was picked up in Leeds on time, and delivered to Poland for a convenient pick-up. Literally handed it back to Andrew at the finish line (after a couple of beers!) and bike arrived home a few days later. Not a bump, scratch or rear mech out of place. Very happy with the service. Would definitely use again”
“Nice and straight forward, the bike was shipped fully set up (minus sensors), so no problems at the other end. Optional extra insurance if required. On time delivery, just what I needed. 😁”
“My bike arrived with a hole in the box and with damages which cost me ~£30 to repair. I bought the insurance to cover up to £1000 the cost of the bike however the excess was £50 (pretty normal) however in order to make a claim I had to have inventorised via the Sherpr website the contents of my package before it was collected by the courier. I didn't see any information when booking this on the website - would have been much better had I been aware of this at the time of the booking. Overall the service wasn't bad as the cost of repair didn't come to too much and my bike was collected okay and delievered within 4 days overseas however I feel the service could have been more transpartent about the insurance. The bike box I purchased from Sherpr could have also come with a few more things like zip locks and foam tubes - I felt the contents of the bike box to aid in packaging the bike were a bit stingy and I ended up using my own things to safely package the bike.”
