“Really good. Dropped my bike off to SHERPR in Brighton on Sunday after doing the L2B and picked it up on Monday from Clapham Common. Professional and friendly. Don't get much better!”
“Cracking service could not have been easier. Very friendly people at the drop off and collection sites. I will be definitely be using them again next year.”
“Great service, takes away the worries in Brighton of how to get back. Great signposting from Madiera Drive (but not on the course side after the finish line), which made it a little longer to find. Will use again!”
“Very good and efficient service, much better than making own arrangements and very good value. Staff at both drop-off and pick-up were friendly, I would use the service again for this or other events.
One suggestion, more and bigger signs for the drop-off point at the finish line would be very helpful as the map supplied in the email simply gave Madeira Drive with the pin in the centre (this is a very long road).
Many Thanks”
“Brilliant! Dropped our bikes off at the finish line and they were ready for us to pick up the next day at the promised time. Bikes in perfect condition, with everything still attached. It made our day so much easier!”
“The bike was transported with no damage. The drop-off and pick-up points were clearly marked on maps in an email and the staff were friendly and helpful.
I wish we had until 8pm (instead of 7pm on the Monday) to pick up our bikes to make it easier to get there from work in time without any stress”
“We couldn’t use the service as the last pickup was at 4pm and we didn’t finish the ride in time. Totally pointless if you don’t have an early start time for the ride.”
“Collection Point difficult to find.
Email in the website not working
Web chat ok
No respond over the weekend
Information not clear on the website about how it work and the exact location of the delivery point”
“I just thought it was a first class service. Smart, trustworthy staff, very helpful and efficient. No complaints at all (though I did struggle to find the tent in Clapham but that was just my stupidity).”
“We used the Sherpr service at London-Brighton, everything about it was excellent. Information about pick-up/ drop-off was clear and there were never any queues. All the staff were polite and helpful. Great service!”
