Shed Monkey Reviews

4.8 Rating 313 Reviews
95 %
of reviewers recommend Shed Monkey
4.8
Based on 313 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Shed Monkey 5 star review on 18th December 2023
D McVey
Shed Monkey 5 star review on 4th November 2023
S Wayles
Shed Monkey 5 star review on 20th October 2023
J Purdie
Shed Monkey 5 star review on 18th October 2023
A
Shed Monkey 5 star review on 18th October 2023
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Shed Monkey 5 star review on 29th January 2023
J Pearson
Shed Monkey 5 star review on 29th January 2023
J Pearson
72
Anonymous
Anonymous  // 01/01/2019
Parts missing make contact with shed monkey didnt believe me had to go buy extra wood to finish shed off
Helpful Report
Thank you for your review Mr Bailey Please feel free to contact our support team at: support@shedmonkey.com who will be able to assist with any parts you may think were missing from the order. All the best
Pieces were cut short so they didn't fit correctly. Had to add additional bespoke pieces of our own.
Helpful Report
Dear Ashleigh, Thank you for your review and feedback. We are sorry to hear that you think pieces were cut short and apologise for this. We feel you may have assembled the bike shed incorrectly - this happens at times when you don't fit the front section correctly! Please contact our sales team support@shedmonkey.com to discuss this in more detail. Kind regards Shed Monkey
Absolutely awful service, would definitely not recommend, ordered and paid for my shed on 14th March, booked delivery date for 28th April, got order confirmation on day of order, had no further communication, so made arrangements to be home from work to accept delivery, shed did not arrive on 28th April as arranged, after at least 5 phone calls established that it had been dispatched, and they did not know where it was. Eventually after a further 3 days managed I to track to the local delivery depot, I got no help from Shed Monkey at all, finally 10 days after the arranged delivery date I received it. At no point was i contacted by Shed Monkey and offered an explanation or apology.
Helpful Report
Thank you for your review Stephen, I have looked into your delivery and see power sheds kept you updated. The issue was with the 3rd party courier company in Plymouth, with shops, bars and restaurants opening again had put strain on all deliveries in your area. This is not the case Nationally and seems to be localised to your area. I hope you enjoy your shed for many years. All the best Claire@shedmonkey.com
Shed Monkey is rated 4.8 based on 313 reviews