Shape Posture Seating Reviews

Name: Shape Posture Seating
Address: Shape Posture Seating, Bakewell
Rating: 4.86

4.9 Rating 66 Reviews

95 %

of reviewers recommend Shape Posture Seating

Company Reviews

Product Reviews

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About Shape Posture Seating:

Trusted Provider of Ergonomic Workplace Assessments & Solutions: Founded in 1967 as Shape Design Contracts Ltd, Shape Posture Seating changed its name over 20 years ago to reflect a new focus in the emerging ergonomics industry. The business remains family owned and run, and we continue to gain a reputation for excellence in both the products we supply and the service we provide.

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Phone:

01629814656

Email:

mark@shape-seating.com

Location:

Shape Posture Seating
Bakewell
DE45 1AQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark at Shape Seating is very knowledgeable about products, particularly desks. He's always friendly and willing to help customers. It's always a pleasure to deal with Shape Seating.”

Helpful Report

Posted 2 days ago

“Following an issue with a Keyboard/Mouse combo. I sought advice from SHAPE who were unaware of any previous issues with these particular items. However, agreed to send our replacements - without me having to "Jump through Hoops". Excellent customer service and executed in a timely fashion. Thank you Mark. Yours Austin.”

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Posted 4 months ago

“Great experience after a faulty product. I purchased an i29 chair over 2 years ago after a friend recommended Shape, and recently there was an issue with either the gas chamber or the mechanism itself meaning the chair wouldn't stay up. After sending an email Shape replied a few days later explaining they were sending Jack to my property 2 weeks later with replacement parts. Jack attempted to replace the part they thought was at fault, but this didn't fix the issue, it ended up being another part. After a couple more weeks another person Will visited with an entireley new mechanism which was essentially 3/4 of the entire chair and replaced the faulty parts. meaning the chair is now almost new. Both Jack and Will were extremeley nice, welcoming and friendly even with the difficult time trying to fix the problem on both occasions. Although the product had an issue over 2 years after purchasing, the customer service and quality of the aftercare was excellent and I'm very happy it's finally been fixed. I don't often write reviews until I've used the product for some time and this was a perfect example of how to care for customers after purchasing and therefore I thought a review was necessary.”

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Posted 6 months ago

“Rising desk arrived ahead of time, well packaged and straightforward to put together. No complaints”

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Posted 8 months ago

“Amazing service, great communication”

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Posted 11 months ago

“I found them really helpful and friendly to deal with.”

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Posted 1 year ago

“I ordered a small electric standing desk,to fit my narrow office space, after a lot of searching. The desk works brilliantly, easily and stabily rising and lowering. Even with the small 80*60 size I needed, I can fit my treadmill underneath. Transformed my home office.”

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Posted 1 year ago

“Mark Hallam was brilliant at helping me with my new chair. He was very knowledgeable about back issues and pain amd correct seating. Asked me all the right questions. The customer support I received was more than 5 stars. Thank you”

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Posted 1 year ago

“Outstanding customer service with a personal touch. I ordered a stand-sit desk from Shape as they were one of the view companies which offered smaller sizes. The desk arrived promptly but unfortunately, the tabletop had a few marks on the side where it wasn't handled with care by the courier. However, the company replaced the tabletop quickly with next-day delivery. Very happy with my desk, which is excellent quality and very happy with the customer service I received. Can only recommend this company.”

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Posted 1 year ago

“I'm delighted with my sit stand desk. I needed a narrow one for an alcove and all the other narrow ones I found were too big. This is perfect and I already feel so much better for having it. Mark was so helpful and also gave me really useful advice about how to choose the right chair. I really appreciate the advice and service and I'd recommend the company to anyone. Thank you very much.”

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Posted 1 year ago

“Excellent quality”

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Posted 2 years ago

“The desk arrived with the wrong top piece (I received white; I had ordered walnut). Because I needed to use the desk immediately, I had to just accept the wrong colour and assemble it anyway. The machining of some of the parts was so poor that the components did not fit together properly, requiring two people to wrestle the pieces into position in order to fit the screws in places. And the top piece had no guide holes or anything else to indicate where the frame or other components should be attached. I had to carefully measure out where the frame should be attached to be sure it was central and well-balanced, so assembly took ages. This was all especially disappointing given the astronomical price of the product.”

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Posted 2 years ago

“My experience was amazing. I ordered the item and it arrived the next day! Thanks very much!”

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Posted 2 years ago

“My order was despatched quickly and my question once my Swopper stool arrived was answered very quickly”

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Posted 2 years ago

“Good value and good service and great product!”

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Posted 2 years ago

“Excellent service - great communications - and I'm loving the DeskRise Pro Electric sit-stand desk and Aeris Swopper stool. Recommended!”

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Posted 2 years ago

“We've bought 2 desks from Shape Posture seating, both were delivered very quickly. The second desk suffered some slight cosmetic damage in transit and after a quick phone call with Mark, a replacement part was dispatched without any fuss. Lovely people to deal with who provide great service and support.”

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Posted 2 years ago

“Good web site. Easy to order. Very fast shipping.”

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Posted 3 years ago

“A great service - really enjoying the stopper stool - Thank you”

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Posted 3 years ago

“Great price and great customer service”

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Posted 3 years ago

Shape Posture Seating is rated 4.9 based on 66 reviews