Septimus Spares Reviews

Name: Septimus Spares
Rating: 4.84

4.8 Rating 994 Reviews

98 %

of reviewers recommend Septimus Spares

Company Reviews

Metrics

4.8

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and communication of the whole process. Very helpful and professional.”

Helpful Report

“I spoke to them and then ordered online got free postage ordered Thursday delivered Saturday excellent service”

Helpful Report

“Really good delivery and spares will Use it again”

Helpful Report

“Helpful web live chat staff & reasonably priced”

Helpful Report

“Spares delivered on time and was exactly what I asked for. Very pleased with service would recommend,and I would use again.”

Helpful Report

“I placed an order on 22 February but it didn’t arrive and you have kindly sent a replacement which I have just received. Thank you for going to so much trouble for me.”

Helpful Report

“Great service. Really helpful website helped me find the part I needed. You have saved me a fortune. I thought I would have to have thrown my karcher away. I never thought I would be able to repair it. Huge thanks”

Helpful Report

Thank you very much for your feedback. I am thrilled that we were able to help and that you now have your machine back up and running! Many thanks Joe

“Can't praise the service enough, excellent and British”

Helpful Report

“All good and quick delivery”

Helpful Report

“Outstandingly good service - they went out of their way to ensure that I ordered the correct parts for a Karcher washer - nothing was too much trouble. Would recommend without hesitation”

Helpful Report

“I needed some spares for a HDS 601C Eco, and searching around the web most so called Karcher specialists didn't even list the model, eventually I found the Septimus Spares site, what a relief, easy to use and they listed the model, more to the point they actually had in stock the parts I required. I live in France and a lot of UK sellers will not post to France and often if they do charge exorbitant rates for the service. Septimus offered the service at a sensible price, I completed the purchase on line and received a prompt acknowledgement of order and a few days later the parts arrived . Very pleased with the service and would recommend.”

Helpful Report

“I cannot believe that such a good service is around these days. Extremely helpful, almost falls over backwards to look after you. Free postage and ordered Thursday and delivery Saturday. What more could you ask??”

Helpful Report

“ALL I CAN SAY IS PEFECT!!!”

Helpful Report

“Took a day to locate the genuine product I wanted and then had them delivered inside of 48 hrs. excellent service”

Helpful Report

“I had no idea what was up with my industrial steamer so I gave them a ring. They went above & beyond to help me with advice, really taking ownership of the issue until they got to the bottom of it for me & identified the exact part I needed which was shipped same day. Problem solved & I would recommend these guys to anyone. Really top notch service. Tick, tick , gold star!”

Helpful Report

“Excellent service.”

Helpful Report

“Can't fault the service .easy to use website. Keen price. Good product and speedy delivery. Thanks”

Helpful Report

“Great delivery time well packed and very pleased with my purchase”

Helpful Report

“The service I received was excellent. Three times they checked the part number and even sent me an exploded diagram so that I could ensure that correct part was supplied. It arrived the next day. Thank you very much”

Helpful Report

“Great price on product purchased,and really fast delivery,..have used them in the past,and wouldn’t hesitate to recommend them.”

Helpful Report

Septimus Spares is rated 4.8 based on 994 reviews